Sophos Firewall Reviews

I mostly use Sophos XGS for URL and web filtering and application control.

Sophos XGS' best features are simplicity and its built-in reporting tool.

Sophos XGS could be improved by adding a built-in hyper-converged solution.

I've been using Sophos XGS for three years.

Sophos XGS is very stable.

Sophos XGS is scalable.

Sophos XGS' technical support is very responsive.

The initial setup was quite simple, and the configuration took around an hour and a half.

Licensing for Sophos XGS is around $150 per unit, split into $100 for the hardware and $50 for the license. Sophos XGS is competitively priced.

I would rate Sophos XGS eight out of ten.

Mainly, we use it as our internet gateway firewall for scanning internet traffic that comes to our network from WAN and for internet distribution such as thin client. We have a thin client environment. It also works as a distribution layer for internet users, especially in thin client environments. It scans the traffic that passes from this device.

In this solution, the most valuable feature is that it's a security device. Maintaining security is very valuable for us.

The other feature that we did not find in other products is that it works well with thin client environments.

Sometimes, we haven't received proper support. They couldn't find the solutions that we required.

One thing that we need is an NTP server facility. The Sophos XGS device does not have this capacity or this feature.

We've been using Sophos XGS for almost one year.

It's stable. We haven't had any issues with it.

I don't think it's scalable. It's a product that we bought with a specification, and we cannot improve that. We cannot upgrade; we can only upgrade its OS; nothing more.

Only the network administrator uses it, but we might set it up in another business unit next year.

I would rate technical support at six out of ten because we haven't received proper support sometimes.

Neutral

We worked with Cyberoam, and when it reached the end of life, we replaced it with Sophos.

The initial setup is easy, and I'd give it a two out of five.

Because this is a security appliance, we cannot calculate the ROI exactly. However, every time security devices work well and guard us from attacks, it is a good ROI. This device has a good ROI.

The licensing cost is in the normal range and is not very costly.

Overall, we have had a good experience with Sophos XGS and would rate it at six on a scale from one to ten.

We use XGS as a firewall, for web filtering, and network control. I'm an IT manager. 

The VPN is the best feature because I'm working a lot from home now. 

I think the earlier SG version was easier to configure and manage. The XG is a little different and somewhat more complicated. I'd like it to be easier to manage and configure.

I've been using this solution for three years. 

The solution is stable.

Right now we're having some issues but they're related to the environment and not the solution.

The customer support is not great, it takes them too long to respond. 

Neutral

The initial setup is very easy. 

I believe we pay for licensing every three years and I think it's around $1,800 which includes the hardware. It's a reasonable price. 

I recommend this solution and rate it eight out of 10. 

When it comes to different interfaces there is some speed issue that can be improved in Sophos XGS.

I have been using Sophos XGS for approximately seven years.

Sophos XGS is a stable solution. It has a very good operating system.

The scalability of Sophos XGS is very good.

The support of Sophos XGS needs to be improved. Support is very poor. The approach they use needs to improve. We have to call and raise a ticket, but they don't resolve quickly. There are times when their technical support people, are not the right people for the right ticket. It wastes a lot of time. Since this is a business-critical device, there needs to be quicker support. There should be quicker support from the company. 

I have used Fortinet previously. When you compare Sophos XGS with Fortinet, Fortinet is a  better device. However, if their country has good support for Sophos XGS, then it's fine. Sophos XGS is more economical than Fortinet and they have similar features. For a business-critical solution, Fortinet would be much better because of its stability.

This solution would not have a return on investment for larger companies. However, for smaller businesses using this solution, it is better and faster.

Sophos XGS is priced lower than some of its competitors, such as Fortinet

I rate Sophos XGS a seven out of ten.

We are using it as a unified threat management system.

We use it on a daily basis. There are about 600 people using this solution in our organization.

The solution is deployed on-prem.

The threat management system and VPN are most valuable.

Reporting could be improved. The structure could be better because most of the reports aren't detailed.

It's stable for now.

It's scalable.

Initial setup was easy. I would rate it 4 out of 5.

Setup was done in-house.

I would rate this solution 9 out of 10.

Sophos XG can be deployed on-premise and on the cloud.

We use Sophos XG as a network firewall for many use cases, such as offices, residential, and data centers. 

Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem.

There is no endpoint software for Linux systems, only the server version runs on Linux.

I have been using Sophos XG for approximately fours years.

The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources.

We had an issue, but after speaking to the technical support, I understood it was a problem with Sophos, not a firewall problem, but with the endpoint that was related to the encryption of the disc. The problem is if you have a computer controlled by Azure at the same time as Sophos, then there may be some incompatibility problem between them because both of them are trying to control the computer and the encryption of the hard drive.

I have used other firewall solutions, such as Fortinet Foregate and Check Point.

The initial setup of Sophos XG is simple, but Cisco Meraki is easier. 

Since I have used Sophos XG long time it is easier than Fortinet FortiGate or Check Point.

Sophos XG is not an expensive solution. If you are willing to pay more, then there is the Check Point firewall which is the best out of all the vendors.

I would advise other Sophos XG is a great solution because it is synchronized security between the endpoint and firewall which is unique. I'm not sure if Fortinet FortiGate has this technology, but it is a good technology in Sophos XG. Sophos was perhaps the first to use this kind of technology. What it does is if your computer gets infected, then the endpoint tells the firewall that, it is infected and the firewall doesn't allow the use of the network at all. It'll lock it down on this computer.

I rate Sophos XG a nine out of ten.

The most valuable features of Sophos XG are user-friendliness and it is highly secure.

Sophos XG could improve by making the remote access and VPN better.

I have used Sophos XG within the last 12 months.

Sophos XG is a stable solution.

The scalability of the solution is good. We have approximately 4,000 concurrent users.

The Sophos XG technical support we receive from our local vendor, they are very helpful.

I would recommend this solution to others. I have recommended it to many organizations already. I have had a very good experience with the Sophos XG.

I rate Sophos XG an eight out of ten.

We work with two clients with Sophos XGS. One of our clients was replacing old firewalls, and they choose Sophos XGS. The other client has a new project that he's planning to move his endpoint solution to Sophos XGS.

One of the main advantages of Sophos XGS is the processor. You don't have to wait a long time for when you are managing the firewall and the traffic is faster now.

Sophos XGS could improve by having better integration with Active Directory.

I have been using Sophos XGS for approximately one year.

Sophos XGS is stable.

I have found Sophos XGS to be scalable.

The technical support is good. However, they should provide quicker support in other languages, such as Spanish.

The initial setup is easy.

We do the implementation of the solution and the number of people we need depends on the project. However, typically we have two people that handle the implementation. 

Since COVID we have been trying to work remotely as much as possible. After the initial setup, the solution can be managed remotely.

Sophos XGS is a good investment because these solutions work for a long time.

I live in Bolivia and the price of Sophos XGS is high. However, they have adjusted their price a little over the past while but the price could still be less expensive to be affordable.

I have evaluated other solutions, such as Fortinet.

I rate Sophos XGS a nine out of ten.