Sophos Firewall Reviews

We use the solution to control the network and for web browsing. It provides threat protection.

It increases productivity in our company. Everything is protected.

Deployment could be easier.

I have been using Sophos XGS for three years.

I have the company we bought from Cisco, which provides technical support. If anything goes wrong, we call them for any help and support.

With Cisco, You have to buy everything separately and request many options. It's preferable to get a full bundle like Sophos offers. Sophos includes everything in one package, and any additional features are less expensive than Cisco.

It is 20% more expensive than Sophos.

The initial setup is difficult. You need to take a course to learn how to deploy Sophos. With training and hands-on experience, it’s manageable now, but setting up Sophos for the first time was time-consuming. Deploying the security and configuring the network took a lot of effort initially, but the process becomes much easier once that's done.

Overall, I rate the solution an eight out of ten.

We use Sophos XGS mostly for website blocking, application blocking, and site-to-site VPN.

Compared to other products, Sophos XGS is a user-friendly solution.

It would be useful if Sophos XGS included DDNS-based features.

I have been using Sophos XGS for four years.

I rate the solution an eight out of ten for stability.

Sophos XGS is a scalable solution. We have more than 50 users in our organization.

Sophos XGS provides good technical support. The support team has good knowledge of troubleshooting and fixing our issues.

The solution’s initial setup is complex.

We implemented the solution through an in-house team. The solution’s deployment takes half an hour to one hour.

Sophos XGS is a cost-effective solution.

I would recommend Sophos XGS to other users because it is more cost-effective than other products.

Overall, I rate the solution an eight out of ten.

Users have distributed networks. They use it as an SD-WAN to connect the branch’s site or multiple locations. We are using RED channels or devices for branch-to-branch connectivity.

You don't need an additional subscription for IPS or an antivirus. It has an engine of antivirus applications for IPS. You have an email gateway for people who are still using on-prem exchange. Comparatively, other firewalls might need multiple subscriptions separately for each feature.

Sophos might discontinue the UTM features, as they've been promoting the newer XGS Series appliances. While the XGS offers great features like detailed logging and audit reports, it currently lacks essential functions in the UTM. For example, the XGS doesn't provide basic audit tracking for configuration changes, which is crucial for understanding who made modifications, what was changed, and when. Sophos claims they'll add this functionality later. Its absence significantly hinders the usability of the new firewall.

Additionally, while XGS offers decent day-to-day management, there's room for improvement. Many users transitioning from UTM find the XGS interface less intuitive, causing a learning curve.

I have been using Sophos XGS as a reseller for a long time. We are working with the latest version of the solution.

The newer version is stable. Earlier versions, like V8, were quite unstable.

I rate the solution’s stability an eight-point five out of ten.

The solution’s scalability is good. We cater the solution to small, medium, and enterprises.

I rate the solution’s scalability an eight out of ten.

Support is mostly good, but sometimes it takes too long to escalate the solution.

Neutral

The initial setup is very easy. It depends based on the scale of the deployment. There are different use cases according to the customers. Based on the requirements, the deployment can take between one day to a month. We have a small customer with a few hundred users. We can configure that within two to three days and finish the deployment quickly. It requires meticulous planning, and doing it then takes time based on the size of the customer , especially if it's a big customer. A small deployment is very easy. Larger deployments take time based on the customer requirements and different timescopes of the customer and downtime.

Sophos is comparatively cheaper than other products. The total cost of ownership is better in Sophos.

I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.

Overall, I rate the solution an eight-point five out of ten.

We used it to create rules to monitor our network environment properly, using the standard.

It's great because we can create and manage firewall rules, add policies to those rules, and generate detailed reports. It has helped us protect our network and meet compliance requirements.

The policies are the greatest feature. They allow us to configure granular control over our network traffic.

The speed of report generation could be improved.

I have been using it for one year. I used version 16.5, and I also used version 17 of the product.

I would rate the stability a ten out of ten. 

I would rate it highly for scalability. I would rate the scalability a ten out of ten.

I had a little bit of experience with another firewall solution, but not much.  

It is easy to deploy and manage.

The pricing is okay. 

I would recommend go ahead and use it. It's a great product. I have this product in my house as well. 

Overall, I would rate the solution a ten out of ten. 

We use the solution to secure networks and traffic for our customers.

The solution is easy to use and provides regular updates. Along with this, it is network friendly as well. Thus, we can easily control and monitor the devices.

The solution's pricing and stability could be better.

We have been using the solution for three years.

It is a stable solution. I rate its stability a seven or eight. Sometimes, we encounter stability issues.

It is a scalable solution. I rate its scalability an eight or nine. Our clients for the solution are enterprise businesses.

The solution's technical support is good.

Positive

The solution is easy to install. It takes a day or two to complete depending on the use cases. We require one technician for its deployment. Also, its maintenance process involves adding connections, managing them, and checking the errors.

We have the solution's annual license. Its price is moderate, but it could be cheaper. Also, there are additional costs involved as it requires appointing IT experts.

I recommend the solution to others and rate it as seven out of ten.

The primary use case is for recommending it to my customers who are using it right now.

The feature that I find most valuable is the synchronized security option where the endpoint talks to the firewall.

Level one technical support is not good at all and needs to be improved.

I have been using Sophos XGS for the past six years or more. 

The stability is very good for Sophos XGS.

Sophos XGS is scalable. I am currently working with anywhere between five to forty users.

I was working with Fortinet before switching to Sophos XGS.

The initial setup is straightforward. The basics are easy, but it is all the extra features that take a long time to deploy.

The pricing for Sophos XGS is reasonable.

I would rate Sophos XGS an eight out of ten.

Sophos XGS's best features are its VPN and ATPR1 cert protection. It's also very user-friendly and makes managing roles and policies very easy.

There are some issues with conversion and user roles when upgrading to Cyberoam.

I've been using Sophos XGS for two years.

Sophos XGS is stable.

Sophos XGS is scalable.

Sophos's technical support is excellent.

I previously used Cyberoam, but Sophos XGS's licensing is easier.

Sophos XGS's pricing is very affordable.

I would give Sophos XGS a rating of ten out of ten.

We mostly use the solution as a standard firewall and email protection. 

The solution overall is fine.

It offers an easy initial setup. 

The solution is stable. 

We ultimately chose Sophos due to its good reputation and good price.

Part of the web application firewalling could be improved.

We'd always like the solution to be a bit less in terms of cost.

We bought appliances at the beginning of 2020, so we've used it for more than two years.

It is stable and reliable. It offers good performance. There are no bugs or glitches. It doesn't crash or freeze. 

In terms of the overall stability of devices, I would rate it eight out of ten. 

We have around 215 people using the solution. 

I didn't need any support from Sophos. I can't speak to how they would be if someone required help. 

We found the implementation process to be easy. It's not overly complex at all. 

The costs are reasonable. I'd rate them three out of five. They could be a bit cheaper, however, it's not too bad. 

I'm a customer and end-user.

I'd rate the solution seven out of ten. They are pretty good overall. 

Our team of implementation partners serve as consultants and resellers of the solution. 

The solution offers more antimalware and antivirus feeds than others and it is simple to implement the application from one rule. 

The solution's interface is very good. 

The solution could improve inspection processes and troubleshooting for VPNs because this area is very weak. 

Improvement in VNET protection is also needed. 

I have been using the solution for five years. 

The solution is stable. 

The solution is scalable. 

Technical support is very good. 

We implement this solution and other firewalls such as WatchGuard. A company's size such as small, medium, or enterprise determines the best solution. 

The setup is simple but troubleshooting is complex. 

The pricing is very good. 

I rate the solution an eight out of ten. 

Sophos XGS can be deployed on the cloud or on-premise.

Sophos XGS is used as a perimeter security solution.

The most valuable features in Sophos XGS are identity and VPN. It is a very good solution that is able to detect and prevent a lot of malicious activity.

Sophos XGS could improve the automation system. It could be better if there was some level of automation, attacks automation, meaning if this happens, then it automatically executes a particular process.

I have been using Sophos XGS for approximately five years.

Sophos XGS is stable.

The stability of Sophos XGS is good.

We have approximately 200 people using this solution in my organization. The users are edge devices using the solution. 

Sophos XGS has good support.

I have previously used Fortinet and MikroTik.

The initial setup of Sophos XGS is easy for network engineers. The time it takes to deploy the solution depends on many factors. However, on average it takes approximately two hours.

The price of Sophos XGS is average compared to other offers from other OEMs.

I would recommend that others consider using the endpoint solution from the same OEM.

I rate Sophos XGS a nine out of ten.