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Mohammed_Sajid - PeerSpot reviewer
Information Technology Network Administrator at a outsourcing company with 1,001-5,000 employees
Real User
Apr 29, 2022
Unified threat management system with VPN features
Pros and Cons
  • "The threat management system and VPN are most valuable."
  • "Reporting could be improved. The structure could be better because most of the reports aren't detailed."

What is our primary use case?

We are using it as a unified threat management system.

We use it on a daily basis. There are about 600 people using this solution in our organization.

The solution is deployed on-prem.

What is most valuable?

The threat management system and VPN are most valuable.

What needs improvement?

Reporting could be improved. The structure could be better because most of the reports aren't detailed.

What do I think about the stability of the solution?

It's stable for now.

Buyer's Guide
Sophos Firewall
January 2026
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What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Initial setup was easy. I would rate it 4 out of 5.

What about the implementation team?

Setup was done in-house.

What other advice do I have?

I would rate this solution 9 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LauriLaanenurm - PeerSpot reviewer
Network and Security Engineer at a tech services company with 11-50 employees
Real User
Mar 24, 2022
Simple implementation, useful synchronized security, and helpful support
Pros and Cons
  • "The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources."
  • "Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem."

What is our primary use case?

Sophos XG can be deployed on-premise and on the cloud.

We use Sophos XG as a network firewall for many use cases, such as offices, residential, and data centers. 

What needs improvement?

Sophos XG could improve the connectivity with Microsoft 365 or Azure Active Directory(AD). It doesn't work directly as other solutions do, such as Fortinet FortiGate. The client needs a separate AD server which is a problem.

There is no endpoint software for Linux systems, only the server version runs on Linux.

For how long have I used the solution?

I have been using Sophos XG for approximately fours years.

What do I think about the stability of the solution?

The stability of Sophos XG is very good. However, there have been some issues with other weaker models because they are limited in hardware in resources.

How are customer service and support?

We had an issue, but after speaking to the technical support, I understood it was a problem with Sophos, not a firewall problem, but with the endpoint that was related to the encryption of the disc. The problem is if you have a computer controlled by Azure at the same time as Sophos, then there may be some incompatibility problem between them because both of them are trying to control the computer and the encryption of the hard drive.

Which solution did I use previously and why did I switch?

I have used other firewall solutions, such as Fortinet Foregate and Check Point.

How was the initial setup?

The initial setup of Sophos XG is simple, but Cisco Meraki is easier. 

Since I have used Sophos XG long time it is easier than Fortinet FortiGate or Check Point.

What's my experience with pricing, setup cost, and licensing?

Sophos XG is not an expensive solution. If you are willing to pay more, then there is the Check Point firewall which is the best out of all the vendors.

What other advice do I have?

I would advise other Sophos XG is a great solution because it is synchronized security between the endpoint and firewall which is unique. I'm not sure if Fortinet FortiGate has this technology, but it is a good technology in Sophos XG. Sophos was perhaps the first to use this kind of technology. What it does is if your computer gets infected, then the endpoint tells the firewall that, it is infected and the firewall doesn't allow the use of the network at all. It'll lock it down on this computer.

I rate Sophos XG a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Sophos Firewall
January 2026
Learn what your peers think about Sophos Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
PeerSpot user
Architect of solutions at a tech services company with 201-500 employees
Real User
Mar 1, 2022
User-friendly security with quality disk encryption but lacks on-premise deployment options and firewall rules could use improvement.
Pros and Cons
  • "Sophos offers great disk encryption, anti protection, and the interface is very user-friendly."
  • "I would like to next release to be able to support on-premise deployment. The construction of the rules within the firewall could also use some improvement."

What is our primary use case?

We use this solution to secure the computers within our environment.

What is most valuable?

Sophos offers great disk encryption, anti protection, and the interface is very user-friendly.

What needs improvement?

I would like to next release to be able to support on-premise deployment. The construction of the rules within the firewall could also use some improvement.

For how long have I used the solution?

I have been using Sophos XG for about two years.

What do I think about the stability of the solution?

This is a stable solution, I have not had any issues in regards to stability.

What do I think about the scalability of the solution?

This is a scalable solution. We have about two hundred users in our company.

How are customer service and support?

I have not needed to contact support.

Which solution did I use previously and why did I switch?

We were using ESET prior to switching to Sophos. ESET was a very simple solution that was unable to detect malware or ransomware. We had an attack and needed to switch to a solution that supported ransomware.

How was the initial setup?

The initial setup was very straightforward and took about one week to complete.

What about the implementation team?

We used an integrator to compete the deployment. We have a contract with them so we do not need any in-house team members for maintenance. 

What other advice do I have?

I would recommend this solution as it offers good protection.

I would rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Real User
Feb 27, 2022
User-friendly, good load-balancing functionality, and it's easy to manage
Pros and Cons
  • "The interface is very user-friendly and it's easy to manage."
  • "All of the options should be available when I renew my subscription for the year. As it is now, there are some limitations."

What is our primary use case?

We are a digital design agency. We offer services such as website design and development, mobile applications, and more. We use Sophos XG to protect our network. It is also used for reporting and load-balancing.

What is most valuable?

The interface is very user-friendly and it's easy to manage.

The load-balancing capabilities are good.

What needs improvement?

All of the options should be available when I renew my subscription for the year. As it is now, there are some limitations.

For how long have I used the solution?

We have been using Sophos XG for between two and three years.

What do I think about the stability of the solution?

This is a stable product and we use it on a daily basis.

What do I think about the scalability of the solution?

I have not tried to scale this product.

How are customer service and support?

I have not had issues that required contacting technical support.

How was the initial setup?

The initial setup is simple. It takes approximately one hour to install, create the policies, and deploy.

What about the implementation team?

I deployed it myself.

If there are any issues then I can fix them because I have the expertise.

What's my experience with pricing, setup cost, and licensing?

The subscription costs approximately $300 yearly. I am satisfied with the price.

What other advice do I have?

Feature-wise, this is a good product.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at a comms service provider with 11-50 employees
Real User
Feb 23, 2022
Fast processing, easy setup, and highly reliable
Pros and Cons
  • "One of the main advantages of Sophos XGS is the processor. You don't have to wait a long time for when you are managing the firewall and the traffic is faster now."
  • "Sophos XGS could improve by having better integration with Active Directory."

What is our primary use case?

We work with two clients with Sophos XGS. One of our clients was replacing old firewalls, and they choose Sophos XGS. The other client has a new project that he's planning to move his endpoint solution to Sophos XGS.

What is most valuable?

One of the main advantages of Sophos XGS is the processor. You don't have to wait a long time for when you are managing the firewall and the traffic is faster now.

What needs improvement?

Sophos XGS could improve by having better integration with Active Directory.

For how long have I used the solution?

I have been using Sophos XGS for approximately one year.

What do I think about the stability of the solution?

Sophos XGS is stable.

What do I think about the scalability of the solution?

I have found Sophos XGS to be scalable.

How are customer service and support?

The technical support is good. However, they should provide quicker support in other languages, such as Spanish.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

We do the implementation of the solution and the number of people we need depends on the project. However, typically we have two people that handle the implementation. 

Since COVID we have been trying to work remotely as much as possible. After the initial setup, the solution can be managed remotely.

What was our ROI?

Sophos XGS is a good investment because these solutions work for a long time.

What's my experience with pricing, setup cost, and licensing?

I live in Bolivia and the price of Sophos XGS is high. However, they have adjusted their price a little over the past while but the price could still be less expensive to be affordable.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Fortinet.

What other advice do I have?

I rate Sophos XGS a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
AdemolaOlamide - PeerSpot reviewer
Business Development Manager at a tech services company with 11-50 employees
Real User
Feb 21, 2022
Secure, highly reliable, and good online support
Pros and Cons
  • "The security of Sophos XG is very good."
  • "Sophos XG could improve by coming out with more innovative feature developments."

What is our primary use case?

Sophos XG is used as a firewall to manage our WiFi connections.

What is most valuable?

The security of Sophos XG is very good.

What needs improvement?

Sophos XG could improve by coming out with more innovative feature developments.

The solution is secure, but security could always be better, they should work on perfecting the security of Sophos XG.

For how long have I used the solution?

I have been using Sophos XG for approximately a few years.

What do I think about the stability of the solution?

I have found Sophos XG to be very stable.

What do I think about the scalability of the solution?

The scalability of Sophos XG is great.

As our business grows we will increase the users using this solution.

How are customer service and support?

I have not connected the technical support from Sophos XG. I have only used online support from websites which was good.

How was the initial setup?

The initial setup is very easy, it took less than one hour.

What about the implementation team?

We used an integrator for the implementation of the solution.

We have two engineers for the deployment and maintenance of Sophos XG.

What's my experience with pricing, setup cost, and licensing?

The price of the Sophos XG is very good. There are not any licensing costs, it is a one-time purchase price.

What other advice do I have?

I would recommend Sophos XG to others. It is a good solution and I am satisfied.

I rate Sophos XG an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1166202 - PeerSpot reviewer
IT Manager at a engineering company with 201-500 employees
Real User
Feb 19, 2022
Reasonably priced, implementation straightforward, but could be more user-friendly
Pros and Cons
  • "The stability of Sophos XG is good, it has good performance."
  • "In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing. In the previous version, they were all in a single rule and everything was done that way. The way it is now is difficult for us because we are not used to this newer version. The firewall rules should be easier to configure and create. Everything should be done with a single click."

What is our primary use case?

Sophos XG is used as a network firewall.

What needs improvement?

In the Sophos XG, the SD-WAN has all the rules done separately, such as net policy routing. In the previous version, they were all in a single rule and everything was done that way. The way it is now is difficult for us because we are not used to this newer version. The firewall rules should be easier to configure and create. Everything should be done with a single click.

In the next version, the solution would be more user-friendly overall.

For how long have I used the solution?

I have been using Sophos XG for approximately two years.

What do I think about the stability of the solution?

The stability of Sophos XG is good, it has good performance.

What do I think about the scalability of the solution?

Sophos XG has good scalability.

We have approximately 50 people that use the solution in my company.

We use this solution on a daily basis.

How are customer service and support?

We have contacted the support from Sophos XG but we do not require the support often.

Which solution did I use previously and why did I switch?

We previously used Sophos Cyberoam and we switched to Sophos XG because it was the end of life for the Sophos Cyberoam and the bandwidth was poor.

How was the initial setup?

The initial installation of Sophos XG was not difficult.

What about the implementation team?

We used an integrator to do the implementation of Sophos XG.

We only require one person for the implementation and maintenance of the solution.

What was our ROI?

The solution is very good and we have received a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Sophos XG is reasonable. 

What other advice do I have?

I would recommend this solution to others.

I rate Sophos XG a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1142115 - PeerSpot reviewer
CIO at a tech services company with 11-50 employees
Real User
Jan 12, 2022
Useful VPN, helpful vendor implementation, and quick support
Pros and Cons
  • "One of the most valuable features is the VPN."
  • "Sophos XG should improve on the GDPR features involving data protection and encryption. Security regarding data protection is important."

What is our primary use case?

We use Sophos XG to protect our perimeter network and internet access.

What is most valuable?

One of the most valuable features is the VPN.

What needs improvement?

Sophos XG should improve on the GDPR features involving data protection and encryption. Security regarding data protection is important.

For how long have I used the solution?

I have been using Sophos XG since they bought Astaro, and it has been for approximately 15 years.

What do I think about the stability of the solution?

Sophos XG is stable. We've been using it for a long time. We had a lot of proposals from other vendors, but we decided to stick with Sophos.

What do I think about the scalability of the solution?

We have found Sophos XG to be scalable.

We have approximately 150 people using the solution which includes people that do not know they are using it, collaborators, and administrators that work on it.

How are customer service and support?

We had to use support a few times and the answers we received were straightforward and in a timely manner.

Which solution did I use previously and why did I switch?

We were using other solutions previously. However, Sophos bought the companies that created them. We kept using the same solution but the name has changed.

How was the initial setup?

The implementation of Sophos XG is not as straightforward as we would expect in the latest versions.

What about the implementation team?

We used a company to do the implementation of Sophos XG. The process did not take very long, it took them approximately two weeks. It did not seem that difficult. Our experience with the vendor's support was very good.

We have a team of four that work on the Sophos XG for maintenance. They are not working on it full-time but they are all skilled to intervene if needed, and the first line of support for the solution.

What's my experience with pricing, setup cost, and licensing?

Sophos XG is a very good solution, and it's cheaper than most of the other vendors. It is really affordable.

We are on a three-year license to use the solution.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Check Point.

What other advice do I have?

My advice to those wanting to implement this solution would be training is required for the implementation.

I rate Sophos XG an eight out of ten.

I'm aware that there are other solutions that are probably better than Sophos XG, such as Check Point. However, I still find that it's a very good solution for small to mid-size companies.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
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Updated: January 2026
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Buyer's Guide
Download our free Sophos Firewall Report and get advice and tips from experienced pros sharing their opinions.