Sophos Firewall Reviews

We are IT, service providers, here in Pakistan, we provide solutions for our customers.

We deploy this solution for the health care industry, in hospitals.

There are many valuable features.

It's a good product.

It is not recommended for larger enterprise customers.

They need to improve the SD-WAN feature.

As we are service providers, we have deployed multiple deployments of Sophos XG for our customers.

Our clients are using the latest version.

Sophos XG is a reliable product.

Sophos XG is easy to scale.

We have eight to ten customers who are using this solution.

Technical support is good but there is a delay in response.

The response time needs improvement.

We deal with Fortinet and Sangfor as well.

The initial setup is easy to apply. It is not complex.

The product is well priced. We are happy with the pricing.

The license is subscription-based.

I would recommend this solution for less than 5,000 users.

I would rate Sophos XG an eight out of ten.

The solution is a next generation firewall and we have gotten good customer feedback. It is a very good appliance. The daily, up-to-date security features of the solution's updates and device answer customer IT needs concerning security, network and web protection and new protections, such as those concerning data. 

The box needs to be fixed

Moreover,the bugs need fixing. I also think that SD-WAN features should be added. The intelligence feature should be improved and Sophos needs upgrading and updating. 

I've been using Sophos XG since 2015.

The solution is stable. 

Both Sophos XG and XGS offer a host of cloud-based security features. 

The solution is very scalable. 

Our IT-related infrastructure allows us to scale up. This is a good feature of SD-WAN, which affords easy scalability to modern networks and many data center advances. The SD-WAN features are the most important part of Sophos XG's scalability. When it comes to the scanning power requirements, we have the ability to scale over it. 

While the solution proved to be user-friendly and to offer an easy deployment we faced many issues involving its registration. This posed an issue when it came to scaling. However, we found it to be easy to configure and implement. 

The solution is more cost-effective than FortiGate, Cisco and Palo Alto, which have very expensive licenses.

The solution is very user-friendly. 

I would recommend the solution to my customers because it costs a fraction of its previous price and most of them cannot afford an expensive EDR backup.

We use Sophos XG to provide access to our internal environment, to our infrastructure for our clients.

It is easy to implement.

It is very secure, which is why we have chosen it.

It is already secure but it could be better in terms of other breaches that may occur.

I have been using the latest version of Sophos XG for a few months.

It's a stable solution.

Sophos XG is scalable.

This solution is being used by approximately 800 to 1,000 people.

Technical support is very good. They are very prompt.

I have not used any other solutions before using Sophos XG.

The initial setup is straightforward. It is easy to install and it only took a few hours to do.

You only need one person to maintain this solution.

We have an in-house team to install and deploy the solution. We did not use an integrator.

We pay our licensing fees yearly.

I don't think that it is expensive when you compare it with other solutions available on the market.

We have not had any issues with this solution. I would recommend it and my advice is that people should definitely try it out.

I would rate Sophos XG a nine or a ten out of ten.

Overall the solution works well.

The reporting could be improved in this solution by adding more details.

I have been using this solution for approximately five years.

There used to be problems with the stability of the solution a few years ago but now the solution is stable and reliable.

We have approximately 400 users using this solution in my company and we plan to increase usage in the future.

The technical support has been good.

The initial installation is straightforward.

The solution is priced well.

I am satisfied with the solution.

I rate Sophos XG a seven out of ten.

I use this solution for a firewall and proxy server.

The valuable features of this solution are the VPN, load balancer, and the QoS for splitting the ISP band.

The reports could improve, they do not seem complete and more information could be added.

I have been using the solution for approximately two years.

I am very happy with the stability of the solution.

There are currently five people using this solution in my organization.

The technical support is good and they provided me assistance through email.

The initial setup is easy. It takes approximately three hours to install.

There is a license required for this solution that is priced well and all the features are included.

I would recommend this solution, it is very good.

I rate Sophos XG a ten out of ten.

I have found the solution easy to use and fully integrated.

The solution could improve by having better security.

I have been using this solution for one year.

In my experience, I have found it to be scalable.

The installation took approximately one day to complete.

We did the implementation of the solution and we used a team of two.

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

We mainly use this solution for team meetings. We also implemented the LAN control for Sophos XG.

We have been dealing with this solution for the past four years and we haven't had any challenges or complaints from any of our clients.

We created and configured a VPN for connecting our remote sites to make them more secure and reliable. We also like its two-factor authentication features.

The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher.

I have been using Sophos XG for roughly four years. 

This solution is both stable and secure.

The technical support is good enough. 

I would absolutely recommend this solution to others. It's far better than other solutions available on the market right now. This solution could benefit any organization. 

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

We use this solution as our main firewall. We also use it for email security purposes. Within our organization, there are roughly eight employees using this solution. 

The user interface is very good. As we've been using Sophos for four years now, we're very comfortable with the GUI interface. In addition, the IPS is quite good. 

We recently updated our previous version; now, the security licensing fee is quite high. I don't know if it's a bug in the OS, but it's not been very stable after we upgraded to the latest version.

we have been using Sophos for XG for four years. 

Sophos is quite stable.

It's not that scalable but it's good enough for us. 

We are not very happy with the customer support they provide — it's quite slow.

A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log.

Support-wise, I would only give Sophos a rating of three to four out of ten. 

For us, the installation was very straightforward. We deal with a local vendor and they guide us through the installation process. We haven't experienced any issues setting up this solution. 

The price of Sophos is reasonable. It's not too expensive — I think it's worth it. Price-wise, I'd give Sophos a rating of eight out of ten.

Before Sophos, we were using Fortinet. Fortinet was also a good solution but Sophos was equipped with more features that we needed. 

Feature-wise, I would give Sophos a rating of seven out of ten.

They need to improve their support, overall customer care, and lower the security licensing fees. If they improved these issues, I would give them a higher rating.

 Before upgrading any Sophos firmware, be sure to contact the Sophos team and upgrade it according to their advice. Without their advice, I wouldn't recommend performing an upgrade.

We are using a basic model for its security features. We are in the hospitality industry and it has all of the features that we need.

The interface is user-friendly and the product is easy to configure.

Support for this product is something that is really important, and it needs to improve.

I have been using Sophos XG for almost eight years.

This solution has been stable so far.

This is a scalable product and we have about 45 people using it.

Only one person is required for maintenance.

Before the current pandemic, technical support was good, but it is becoming worse.

In the past, I have worked with SonicWall and Fortinet products.

I prefer Sophos because of the user-friendly configuration and stability.

The initial setup is easy.

This is a budget-friendly product with reasonable pricing.

In summary, this is a good product and other than the support, I don't think that there is anything else that will improve it for us.

I would rate this solution an eight out of ten.

I generally use Sophos for the firewall and also for endpoint protection. 

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

I've been using Sophos XG for about seven months. 

I haven't had any issues with stability. 

Dealing with technical support is not simple. 

The initial setup is straightforward. 

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten.