Sophos Firewall Reviews

Overall the solution works well.

The reporting could be improved in this solution by adding more details.

I have been using this solution for approximately five years.

There used to be problems with the stability of the solution a few years ago but now the solution is stable and reliable.

We have approximately 400 users using this solution in my company and we plan to increase usage in the future.

The technical support has been good.

The initial installation is straightforward.

The solution is priced well.

I am satisfied with the solution.

I rate Sophos XG a seven out of ten.

I use this solution for a firewall and proxy server.

The valuable features of this solution are the VPN, load balancer, and the QoS for splitting the ISP band.

The reports could improve, they do not seem complete and more information could be added.

I have been using the solution for approximately two years.

I am very happy with the stability of the solution.

There are currently five people using this solution in my organization.

The technical support is good and they provided me assistance through email.

The initial setup is easy. It takes approximately three hours to install.

There is a license required for this solution that is priced well and all the features are included.

I would recommend this solution, it is very good.

I rate Sophos XG a ten out of ten.

I have found the solution easy to use and fully integrated.

The solution could improve by having better security.

I have been using this solution for one year.

In my experience, I have found it to be scalable.

The installation took approximately one day to complete.

We did the implementation of the solution and we used a team of two.

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

We mainly use this solution for team meetings. We also implemented the LAN control for Sophos XG.

We have been dealing with this solution for the past four years and we haven't had any challenges or complaints from any of our clients.

We created and configured a VPN for connecting our remote sites to make them more secure and reliable. We also like its two-factor authentication features.

The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher.

I have been using Sophos XG for roughly four years. 

This solution is both stable and secure.

The technical support is good enough. 

I would absolutely recommend this solution to others. It's far better than other solutions available on the market right now. This solution could benefit any organization. 

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

We use this solution as our main firewall. We also use it for email security purposes. Within our organization, there are roughly eight employees using this solution. 

The user interface is very good. As we've been using Sophos for four years now, we're very comfortable with the GUI interface. In addition, the IPS is quite good. 

We recently updated our previous version; now, the security licensing fee is quite high. I don't know if it's a bug in the OS, but it's not been very stable after we upgraded to the latest version.

we have been using Sophos for XG for four years. 

Sophos is quite stable.

It's not that scalable but it's good enough for us. 

We are not very happy with the customer support they provide — it's quite slow.

A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log.

Support-wise, I would only give Sophos a rating of three to four out of ten. 

For us, the installation was very straightforward. We deal with a local vendor and they guide us through the installation process. We haven't experienced any issues setting up this solution. 

The price of Sophos is reasonable. It's not too expensive — I think it's worth it. Price-wise, I'd give Sophos a rating of eight out of ten.

Before Sophos, we were using Fortinet. Fortinet was also a good solution but Sophos was equipped with more features that we needed. 

Feature-wise, I would give Sophos a rating of seven out of ten.

They need to improve their support, overall customer care, and lower the security licensing fees. If they improved these issues, I would give them a higher rating.

 Before upgrading any Sophos firmware, be sure to contact the Sophos team and upgrade it according to their advice. Without their advice, I wouldn't recommend performing an upgrade.

We are using a basic model for its security features. We are in the hospitality industry and it has all of the features that we need.

The interface is user-friendly and the product is easy to configure.

Support for this product is something that is really important, and it needs to improve.

I have been using Sophos XG for almost eight years.

This solution has been stable so far.

This is a scalable product and we have about 45 people using it.

Only one person is required for maintenance.

Before the current pandemic, technical support was good, but it is becoming worse.

In the past, I have worked with SonicWall and Fortinet products.

I prefer Sophos because of the user-friendly configuration and stability.

The initial setup is easy.

This is a budget-friendly product with reasonable pricing.

In summary, this is a good product and other than the support, I don't think that there is anything else that will improve it for us.

I would rate this solution an eight out of ten.

I generally use Sophos for the firewall and also for endpoint protection. 

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

I've been using Sophos XG for about seven months. 

I haven't had any issues with stability. 

Dealing with technical support is not simple. 

The initial setup is straightforward. 

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten. 

I am a reseller.

It is feature-rich, I like the server authentication, and the reports are good.

The recent changes of the policy compared to Cyberoam are a little bit less user-friendly and complicated. Cyberoam is much easier to use.

Security could be better.

In the next release, I would like to see improvements made to the policy and simplify the policy-making, as the complexity of it makes it really tough.

I have been working with Sophos XG for more than six years.

It's a stable product.

It's more scalable than most, but like other products, a Sandbox cannot be scalable.

Our clients are small and medium-sized companies.

We get a local-level team for support. There is less support with Cyberoam.

Cyberoam is the first product I started selling. We sell Fortinet also. Customers prefer Fortinet.

There is not a lot of difference between Sophos and Fortinet, they are very similar but in a large environment, Fortinet is better.

The initial setup is really not a problem, but the policy-making is a bit complex.

The price is not reasonable. The price is a bit higher.

Cyberoam is better in terms of cost.

I always recommend Sophos but there is a Enterprise security concern so I prefer Palo Alto.

I would rate Sophos XG an eight out of ten.

We use the solution for typical perimeters a firewall is used for. Recently they have added some more additional security such as web application firewalls and email security as part of their offering.

The solution has all the security features you would need for any type of environment. I have found the protection capabilities and email security protection most valuable.

In feature releases of the solution, I would like there to be an increase in the detection capability. The detection is low compared to the other solution available in the market.

I have been using the solution for approximately three years.

The solution has been stable. However, two years ago there were some issues causing stability concerns.

I have found the solution to be scalable.

I have found the technical support could be more knowledgeable and faster in the future.

The installation was very easy. When comparing the installation to other firewalls it takes approximately the same amount of time. We were able to complete the migration from our old firewall in one day. In terms of migration downtime, it is in the average range compared to other solutions. The rolling out of the policies time depends on the existing environment.

The deployment and maintenance of the solution can be done by one technician, it is very simple.

There is no license required to use this solution.

I would recommend this solution to others.

I rate Sophos XG an eight out of ten.

Sophos XG protects our network from advanced threats.

VPN client list has a secondary client, so we need to use it without specific software for Sophos Connect client. I am using the VPN client list and it works fine.

There's an IP address delivery for our VPN client and a limited range of IP addresses. So this is a problem in the latest firmware release, but rather than using homework scenarios, we need a lot of VPN clients.

I have been using Sophos XG for a couple of years.

It's important to put together the VPN client features and others because we need to use this to improve the scenario and implement the IP address delivered to the VPN client. With another point of sale there, I believe that incorporating the two solutions is important to make the VPN client work.

We offer contact center services and have a channel to reach the product support team, and they are ready to help when needed.