Sophos Firewall Reviews

We use this product to protect all of the connections to our sites and for web filtering.

The most valuable feature is web filtering.

The behavior with the zones was a little bit tricky to understand and the beginning of the project.

Sophos XG is difficult to manage and it is difficult to understand when you first begin.

The reaction time of the GUI is terrible when compared to other manufacturers. 

We have been using Sophos XG for about a year and a half.

This is a stable product, although the web GUI is slow. We plan to use it for another couple of years.

This is a small site, and we have 15 users.

The initial setup for Sophos XG was not straightforward. We already had experience with Sophos UTM, but they are completely different systems. The deployment took us one week to complete.

We deployed this solution in-house.

I now have a proof of concept with a FortiGate firewall and we are trying some test cases on it.

For now, this is not a product that I can recommend.

I would rate this solution a six out of ten.

This firewall is being used to protect our site.

It's a good security tool and it aligns with the rest of our security stack.

The VPN is in need of improvement. For us, it is hard to set up and it not working properly.

We have been using the Sophos XG at one of our sites for about a year.

This product is part of our infrastructure and we use it every day. The internet stays up with no outages, so I think that Sophos XG is a stable product.

We have not had the need to scale to this point. Our entire organization is protected by it.

I have not been in contact with technical support.

Prior to this solution, we were using Meraki. My company has a better partner channel with Sophos, which is why we switched.

Our in-house technical team deployed this firewall.

My advice for anybody who is looking into implementing this product is to trust your techs.

This is a good product, although there is always room for improvement.

I would rate this solution an eight out of ten.

We use this firewall as part of our security solution.

The most valuable feature is the intrusion prevention system.

The two main areas where this product needs improvement are routing and reporting.

The security can be improved, as well.

I have been using Sophos XG for more than two or three years.

Stability has not been a problem for us.

I am satisfied with the scalability.

The technical support from Sophos is excellent.

I previously used the Microsoft Firewall. It is easy to use but it doesn't the IPS and malware detection capabilities that Sophos has.

The initial setup and configuration are not difficult for somebody with firewall experience. However, for somebody who has not worked on one in the past, it will be complicated.

We had assistance with the deployment.

The price is cheaper than that of some competing vendors.

Prior to implementing Sophos, I tried using a solution by Fortinet. However, it was much more expensive.

My advice for anybody who is implementing this solution is to ensure that somebody with firewall experience handles the deployment.

Overall, I find that this is a good product. That said, there are improvements that need to be made in the routing, reporting, and security.

I would rate this solution a seven out of ten.

The primary use case of this solution is as an endpoint firewall and proxy.

The features that are most valuable are synchronized security, the security hard build, the application synchronization, and the events synchronization.

it's user-friendly, not complex.

The uploading and downloading of reports should be included.

We are looking for a firewall to block the uploads from the user, not the downloads. I would like to see this feature updated.

In the next release, I would like the uploading and downloading reports to be included.

I have been using this solution for almost two years.

We will be upgrading to the newest version that was released two or three months ago.

This product is stable.

This solution is easily scalable. We have 15 to 20 users.

The initial setup is straightforward.

It's easy to understand and to install.

I am a technical analyst and handling the pre-sales. We provide and implement the solution to our customers.

I would rate this solution an eight out of ten.

I was using the Sophos XG firewall in my last job, where it was part of our security solution.

We had multiple locations with the internet being provided from a central location. Each of our locations was connected point-to-point using MPLS lines. Using Sophos meant that we didn't need to have a router.

The default templates are helpful because if you want to create new policies, they make it easy to do anything you want.

Sophos XG is a very robust technology.

This solution is very user-friendly and even a non-professional can configure the policies.

There are unlimited SSL VPN clients and it is free with Sophos.

The cloud support needs to be improved. As it is, they only have support for Microsoft Azure. They should expand it to include providers like Amazon and Alibaba.

I have not heard complaints of bugs or glitches occurring.

Sophos is a scalable technology that is being regularly updated.

I have been in contact with technical support many times and they are very good.

Currently, in my new company, I am using Fortinet. This is a very basic firewall and ultimately, I would like to update them.

The initial setup is not complicated. For somebody with an intermediate level of knowledge, it will take between three and four hours to deploy. For a more experienced person, it may take two or three.

I am currently in the process of evaluating the different firewalls that are available in India.  One of the options is Sophos, and I am also considering others such as SonicWall and Palo Alto.

With Fortinet and SonicWall, there is a limit of 10 people who can simultaneously connect using the VPN.

Sophos XG is a firewall that I would recommend for people who are looking for good security in a medium-scale organization.

I would rate this solution a nine out of ten.

The simplicity of the setup is the most valuable feature.

Their technical support needs improvement. I've been on hold with them for hours waiting for their support.

I have been using Sophos XG for five years. 

They seem pretty stable. They're pretty good devices when they're up and running. Once you get them up and running they seem to work quite well. It runs 24/7.

They're very scalable.

The setup is easy. We did the deployment ourselves. 

If you pay for the premium support, you'll get better support from Sophos.

I would rate Sophos XG an eight out of ten. 

The integration with their Sophos Central isn't great. That needs some work. If they could work on the integration with Sophos Central, that would be great.

We primarily use this solution for bandwidth control, intrusion prevention, and network security.

We now have visibility into our network.

Sophos operates using a Synchronized Security in its XG platform. It is facilitated by an active connection with all of the network endpoints. This connection operates like a heartbeat, notifying the firewall instinctively when an endpoint has been infected or compromised. The firewall then quarantines the problem area and provides detailed information on how the endpoint was compromised. This kind of strategic technology makes it much easier to remove malware and address vulnerabilities quickly.

It would be great if the user can have a portal to check on activities related to their account.

We have been using Sophos SG for two years.

This solution is implemented for medium and large enterprises to protect their network from attacks and to filter the web traffic through web protection and application protection modules.

This solution includes Email protection, IPS, Antivirus gateway, ATP, Reporting, VPN, Sophos Wireless controller, load balancer, WAF, and traffic shaping.

1. It's protecting our networks from threats.
2. Block URLs and web applications based on business needs.
3. Not expensive when compared to other vendors, with a great added value.
4. Impressive synchronized security with its endpoint solution.

All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks.

Network security is in need of improvement.

We use the solution for application control and web filtering. We also use it as a VPN point, and we use it on other occasions for tracing and reporting about usage and high application rates.

We are able to trace any user and pinpoint any vulnerability or any malicious software. We are able to synchronize between the local and active directories so we can catch users easily through their login names and IDs.

The reporting on the solution is excellent.

There needs to be a way that we can distinguish between educational institutions on Youtube and other Youtube videos. You can do this on Fortinet. Basically, they can block all other Youtube videos besides those that are from educational institutions. With Sophos, you either allow for all Youtube videos or none at all. They need to allow for more specification on different websites.

They only have one single location for training videos. They must offer them elsewhere as well. When the site goes down, everything stops, and you can't access the videos when you need them, so they need to diversify that. It's limiting.  

The stability of the solution is excellent.

The scalability is good. We could only handle around 5,000 users but even when we reached 3,000 users, Sophos only consumed around 24% and 40% of Prime usage. 

The solution's technical support is not the best. When I take a step to open a case with Sophos support I can't understand them at all; I can't understand their accent. I always appreciate if they can communicate with me through e-mail instead, which makes it much easier. 

Many cases take a long time to be resolved. Some cases they seem to ignore or don't reply to for a long time so I have to remind them that the case is still open before they will respond. 

The initial setup was straightforward. The implementation took about a day. There were only two people needed for deployment.

We had a consultant assist with the setup. They were very good.

We use the on-premises deployment model.

I would rate the solution nine out of ten. It's a very good firewall. It helps a lot with protection, and every organization needs a firewall to ensure they are protected.

We use the solution mainly as a firewall.

The solution improves security.

It's easy to use, but it's harder to configure when you want detailed settings. They need to make it easier to access advanced features.

The solution seems pretty stable. We've had no issues so far.

We haven't had to scale anything so far, so I'm unsure about the scalability of the solution.

I've never had to deal directly with technical support.

We did not previously use a different solution.

Implementation is straightforward. The only thing that was difficult was that we had some special cases and we had to dig in a lot to find the information for accessing very specific features. Deployment took about a week, however, we did about 6 months of research beforehand. You can deploy the solution with maybe one or two people, but we used five. We only need one person for ongoing maintenance.

We handled the implementation ourselves.

We don't have any costs above the licensing of the solution itself.

We are using the on-premises deployment model.

The solution is easy to implement, however, if you do decide on this solution, I would make sure that you have someone that has experience with this kind of solution or to hire someone to implement the solution properly. It will make everything much easier in the long run.

I would rate the solution 9.5 out of ten.