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Poorna Gopi - PeerSpot reviewer
Support Engineer at Wipro Limited
Real User
Sep 5, 2023
Good infrastructure and easy to maintain
Pros and Cons
  • "Easy setup and maintenance"
  • "Things have to be managed manually"

What is our primary use case?

We use Splunk Enterprise for data visualization.

We use Splunk administration rather than Splunk development.

We provide support to users so they can access our Splunk application and use it however they want. For example, if they are not able to view some of the logs that are coming from their servers in our Splunk, then we usually check all the logs here that have been missed and forward the ones that were not forwarded. 

Also, sometimes they use their access to install some apps. We have Splunk apps and they want us to create an app for their usage. We also need to create these apps in the Splunk application. Sometimes they aren't able to download or upload files into Splunk or other websites. They aren't able to download these reports as PDF files. We usually work on this and try to resolve it as quickly as possible.

How has it helped my organization?

We use Splunk for cyber security. We have a lot of teams who use Splunk for different purposes. The security team uses it to authorize log-ins, so in case something happens, Splunk monitors it. Also, the development team uses it to monitor data while they're creating a new application.

What is most valuable?

In the enterprise platform, all of the clusters and indexes are under our maintenance. If required, we can make changes and see the logs manually by getting into the servers.

What needs improvement?

Things have to be managed manually in Splunk Enterprise, which is not the case in Splunk Cloud, where the client could manage it on their own.

It would be useful if Splunk Enterprise Platform could monitor the application URL, to check whether it's responsive or not.

Buyer's Guide
Splunk Enterprise Platform
April 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.

For how long have I used the solution?

I've been using it for a year and a half.

What do I think about the stability of the solution?

It is completely stable and the infrastructure is good. We have no issues with our Splunk Enterprise Platform.

How are customer service and support?

We contact technical support whenever there's an issue with logs and they work through it with us.

Which solution did I use previously and why did I switch?

We use both Splunk Cloud and Splunk Enterprise. We might opt for Splunk Cloud in the future since it's less expensive, but we are currently using both.

How was the initial setup?

The deployment takes about a day. I would say that the initial setup is quite a complex thing to do because there are a lot of things that have to be done for clustering all the features and indexing and then forwarding data to the indexes. When it comes to applications, we have to replicate the data. The process takes time. Once everything is done, we still need to monitor the infrastructure constantly.

It is easy to maintain if you are familiar with the deployment model.

Which other solutions did I evaluate?

I have hands-on experience with AWS, Linux, Ansible, and Terraform and with programs like Python, Java, and SQL as well. I also use tools like Catchpoint, Nagios, and Grafana.

What other advice do I have?

I would suggest using Splunk Cloud first, and then Splunk Enterprise because the maintenance and the infrastructure management are easy. I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2514855 - PeerSpot reviewer
System Engineer at a consultancy with 10,001+ employees
MSP
Top 5
Jul 19, 2024
Helps to filter and analyze log data
Pros and Cons
  • "The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time."
  • "Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily."

What is our primary use case?

We use the solution to manage a large volume of data from our servers for the project I'm currently working on. Since we don't need all the data, we filter out and extract the specific information required for our applications. Depending on our needs, we use it to filter, investigate, and analyze log data for any errors or requirements.

What is most valuable?

The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time.

Additionally, the dashboard and report creation aspects are excellent, especially for automation. Integrating Splunk Enterprise Platform with Power Automate and other automation tools allows me to create precise reports that keep my team updated. The tool is not difficult for a beginner to learn. 

What needs improvement?

Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily. 

If I could add a feature to the Splunk Enterprise Platform to make my life easier, I'd like to add an internal automation tool. We can use third-party automation tools like Power Automate, but it would be better if Splunk Enterprise Platform had its built-in tool.

This tool could automate reports and make sending emails with Excel attachments or other formats to specific people easier. We're currently using third-party tools for this, but having it as a first-party feature would be better.

For how long have I used the solution?

I have been using the product for more than two years. 

What do I think about the stability of the solution?

I haven't found any bugs while working with the application. 

What do I think about the scalability of the solution?

My company has more than 100 product users. 

How are customer service and support?

I haven't contacted the support team yet. I get information from my seniors and leads. 

What other advice do I have?

Before using the Splunk Enterprise Platform, basic knowledge of log analytics tools like Logstash is beneficial. While it does not require specific prerequisites, having some background knowledge will help. Remember that Splunk is a paid service, unlike other log analytics tools like ELK Stack, which may offer free versions.

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Platform
April 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,738 professionals have used our research since 2012.
Bagi Vijender Reddy - PeerSpot reviewer
Splunk Admin at a consultancy with 10,001+ employees
MSP
Top 20
May 14, 2024
Useful to set up alerts and reports to manage the logs and log metrics
Pros and Cons
  • "It's not just one feature I like the most. Every person wants to collect and rate logs, and I value how the Splunk Enterprise Platform handles this.The most valuable part for us is setting up the alerts and reports to manage the logs and log metrics. We use it to support every tool across the entire bank.We are the ones who manage all the data, and if there's any issue, everything depends on the Splunk Enterprise Platform."
  • "The Splunk Enterprise Platform has room for improvement, particularly in automating the permissions process during app promotions. Currently, permissions are manually set when different teams request an application move to production, which is time-consuming. Automating this process would streamline operations by automatically assigning the appropriate permissions and roles to specific services or teams, reducing the need to review each request ticket manually."

What is our primary use case?

We use the solution for patching. 

What is most valuable?

It's not just one feature I like the most. Every person wants to collect and rate logs, and I value how the Splunk Enterprise Platform handles this.The most valuable part for us is setting up the alerts and reports to manage the logs and log metrics. We use it to support every tool across the entire bank.We are the ones who manage all the data, and if there's any issue, everything depends on the Splunk Enterprise Platform. 

The tool uses upgraded rules restricting access to specific people, ensuring that only certain individuals can edit. Everyone else has read-only access. Splunk Enterprise Platform's dashboard and visualization features are good. These features are some of the best parts of the software because you can customize the dashboard however you need. The user interface is perfect and keeps getting better with new updates. It's very user-friendly, allowing everyone to create their dashboards easily.

What needs improvement?

The Splunk Enterprise Platform has room for improvement, particularly in automating the permissions process during app promotions. Currently, permissions are manually set when different teams request an application move to production, which is time-consuming. Automating this process would streamline operations by automatically assigning the appropriate permissions and roles to specific services or teams, reducing the need to review each request ticket manually.

For how long have I used the solution?

I have been using the tool for one year and five months. 

What do I think about the stability of the solution?

I would rate the tool's stability as ten out of ten. It provides outstanding security and is also very user-friendly.

What do I think about the scalability of the solution?

We have encountered issues with scaling up and handling increasing data volumes, but we address them according to customer requirements. As for scalability, I would rate it a nine out of ten.

How are customer service and support?

The solution's support uses a ticketing system to address dashboards, alerts, reports, etc. If server issues or alerts are triggered, they respond by raising a ticket. They investigate the problem by checking logs and assessing any impact on disk storage.

I handle smaller support tasks myself but escalate them to my head for high-priority issues.

What about the implementation team?

My company's senior SMEs help with the deployment process. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing increases with the amount of data used. This pricing model is acceptable because it aligns with the security features provided. It ensures that the price reflects the level of security and the amount of data we're managing.

What other advice do I have?

Currently, we are on-prem. However, we have started cloud migration in the last few months. I rate the overall solution a ten out of ten. In daily life, every IT company should use it to monitor its logs. It is an emerging tool. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2393781 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees
Real User
May 2, 2024
Used for application performance monitoring, database monitoring, and infrastructure monitoring
Pros and Cons
  • "The solution is very good for monitoring compared to other tools."
  • "The solution's license cost is high and can be improved."

What is our primary use case?

Splunk Enterprise Platform is a basic monitoring tool used for application performance monitoring, database monitoring, and infrastructure monitoring. Currently, I use the solution for application monitoring and security monitoring. I use the tool to monitor security breaches or suspicious activities.

What is most valuable?

The solution is very good for monitoring compared to other tools. It provides an accurate solution. We used to get a free trial of around 60 days to test and get a good experience on Splunk.

What needs improvement?

The solution's license cost is high and can be improved. There are some limitations on data onboarding if you have huge data.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for three to four years.

What do I think about the stability of the solution?

Compared to other monitoring tools, Splunk Enterprise Platform provides good stability.

What do I think about the scalability of the solution?

I haven’t faced any issues with the solution’s scalability.

How are customer service and support?

Splunk ITSI is very good for support, which includes getting an incident number and working on it.

What other advice do I have?

We need to integrate Splunk Enterprise Platform with other tools, which provide some security events. After integrating, you get the logs from that application's API. Once you get those logs, we will create a code per the business requirements and create an alert, report, or dashboard, whichever is needed.

Splunk Enterprise Platform works based on apps installed in Splunk. For example, if you want SQL data to get into Splunk, you need to install an SQL database plugin on the Splunk server. That plugin will capture the logs related to an SQL database with Splunk. After that, we write a query, pull out the data we need, and provide knowledge objects.

Visualization is very good in Splunk Enterprise Platform. The solution has good visualization elements like bar graphs, pie charts, line graphs, single visualizations, and maps. I would recommend the solution to other users.

Splunk Enterprise Platform is a very good tool for monitoring your day-to-day activity logs. This will eventually help you create reports or dashboards to monitor the business's progress.

Overall, I rate the solution seven and a half or eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Monawwer Mahfuz - PeerSpot reviewer
Software Engineer II at Carelon Global Solutions
Real User
Mar 25, 2024
Enables us to collect, index, and analyze data from various sources, such as apps, servers, network devices and security systems

What is our primary use case?

The solution is used for basically, to monitor various logs, so it is the application logs, some kind we are monitoring databases.

How has it helped my organization?

Splunk is providing, like, proactive monitoring using desserts and all. So these things have improved a lot. Like, in our done day to day activities and all. So whenever we are seeing any kind of alerts and also on that basis, we are going to create alert.

What is most valuable?


For monitoring security data is the most valuable feature. 

What needs improvement?


Currently, I think things are good only. There are certain things which is not which is there in the other platform like UAE, UBA is there. Like, Splunk is having another product itself. But the thing is, like, if that can be incorporated with the Splunk Enterprise three version. So it will be helpful for the users to explore more on that one.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for five years. 

What do I think about the stability of the solution?

The stability is a nine out of ten meaning the solution is highly stable. 

What do I think about the scalability of the solution?

It is a scalable solution. Around thousand plus users are using the solution.

Which solution did I use previously and why did I switch?

I have been using this Splunk only from my, like, a shorting of the career. During this period, I have been using AppDynamics and NetSync as well.

How was the initial setup?

Normally so for trial version, it is easy. So it depends on how much data you are ingesting. So if you are going for the Flushing environment, so that setup Could be somewhat difficult, but, normally, it will be easy only.

What was our ROI?

I have seen a Return on Investment. 

What's my experience with pricing, setup cost, and licensing?

Costing depends on, like, how much data you are investing. So that will increase your cost.

What other advice do I have?

I will rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Himanshu Tejwani - PeerSpot reviewer
Platform Architect at Appcino Technologies
Real User
Top 5
Nov 6, 2024
Enhanced efficiency with exceptional monitoring features
Pros and Cons
  • "The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products."
  • "Pricing is an area that needs improvement, as it is considered high."

What is our primary use case?

Our use case for Splunk Enterprise Platform involved deploying the solution for a client requirement, focusing on their data monitoring and management needs.

How has it helped my organization?

Splunk Enterprise Platform has significantly improved operational efficiency by making it easier to monitor infrastructure, detect errors, and read logs. It has reduced troubleshooting efforts from one hundred percent to about twenty percent, thereby increasing productivity significantly. The platform's ability to monitor Docker containers directly has also been beneficial for us.

What is most valuable?

The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products.

What needs improvement?

Pricing is an area that needs improvement, as it is considered high. Additionally, the addition of AI capabilities would be beneficial for analyzing IP activity patterns and providing alerts. During the integration with Docker, we noticed that Splunk only shows container IDs and not their names, which is a drawback.

For how long have I used the solution?

I have used Splunk Enterprise Platform for one to two years for the projects I have mentioned.

What do I think about the stability of the solution?

Splunk Enterprise Platform is a stable solution, and I would rate its stability as nine out of ten.

What do I think about the scalability of the solution?

Splunk Enterprise Platform is scalable, though the implementation can be challenging. I would rate scalability as eight out of ten.

How are customer service and support?

We have not opted for paid support but have utilized community support, which is good but could benefit from more contributions. I rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have tried multiple products before, but they were difficult to implement. Splunk Enterprise Platform is much easier to implement and execute quickly, which is why we chose it.

How was the initial setup?

The initial setup was not considered easy and required learning and implementation by ourselves. It was an average difficulty process, not too difficult but not very easy either.

What about the implementation team?

The deployment and implementation were done by myself and one of my teammates, totaling two people involved in the process.

What was our ROI?

Monetary ROI was not directly measured, but using Splunk Enterprise Platform has reduced time spent on troubleshooting, therefore enhancing productivity.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing around three out of ten, considering the tool's cost. We haven't used any extra features, so I'm not sure about additional offerings.

Which other solutions did I evaluate?

We evaluated several other products, but they were found difficult to implement. Splunk was the easier solution.

What other advice do I have?

I highly recommend Splunk Enterprise Platform for organizations with large volumes of logs and multiple servers, as it provides good ROI for big companies. However, due to its cost, it may not be suitable for small organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
GADDAM SANJEEV KUMAR REDDY - PeerSpot reviewer
Security Engineer at Spire Solutions
Real User
Top 20
May 11, 2024
A platform to monitor, alert, report, and analyze vulnerabilities

What is our primary use case?

We use the solution to monitor, alert, report, and analyze.

How has it helped my organization?

In identity and asset management, Splunk will detect any vulnerabilities , or if any upgrade patching is improperly done, it will send an alert to the specific admin team, indicating the need to patch their servers.

What is most valuable?

The feature of Splunk Enterprise Platform is its comprehensive capabilities, consolidating various functionalities into a single tool. It excels in searching, reporting, and learning. Additionally, it offers automation and integration features for generating reports at specified business times. One prominent feature widely utilized by companies is enterprise security, crucial for cybersecurity purposes.

What needs improvement?

The solution could enhance automation capabilities. Currently, the process involves daily manual checks for potential issues, maintenance tasks, and planning for automation. Rather than relying solely on daily activities, there's a need to implement automation solutions for streamlined operations.

The main issue with the Splunk Enterprise Platform is its licensing cost, which can be high for small companies. Many businesses are migrating from Splunk to alternative tools. If Splunk were to lower its licensing fees or offer discounts, it would likely retain more customers.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years. We are using 9.0.1.2 of the solution.

What do I think about the stability of the solution?

The solution is stable. There is no impact. I can rate it a nine out of ten.

What do I think about the scalability of the solution?

When increasing your volume of data, high availability is crucial. With Splunk's robust clustering and enrollment features, data availability remains constant. If one site experiences downtime, the other will seamlessly take over, ensuring continuous data availability without any loss or impact. 

10,000 users are using this solution.

How are customer service and support?

As part of our operations focus, we often encounter numerous ticketed issues. Our team is dedicated to addressing these concerns and ensuring the best possible service for our customers.

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment typically takes just a fraction of an hour or two hours. Implementation can be completed within a single day, often within 24 hours.

What other advice do I have?

Splunk Enterprise Platform allows customized data processing, making it highly versatile and easy to maintain. It seamlessly handles tasks like data masking and filtering, ensuring efficient data management.

When it comes to the visualization on the dashboard within the Splunk Enterprise Platform, we do have the chart available, and all its features are included. Additionally, if you require customization for a new customer's preferences, we can implement it using HTML or XML code. The primary approach for developing dashboards is based on XML. Therefore, if you need specific features like radio buttons or checkboxes, they are readily available for inclusion in the dashboards.

I recommend the solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Manager at PT Permata Anugerah Abadi
Real User
Dec 28, 2023
A scalable tool that offers SIEM and SOAR functionalities to users
Pros and Cons
  • "It is a scalable solution."
  • "Integration is an area that can be considered as one of the challenges we face with the solution in our company"

What is our primary use case?

Splunk Enterprise Platform is useful as a tool for its SIEM and SOAR functionalities.

What is most valuable?

The most valuable features of the solution stem from the fact that it provides local support to users in Indonesia. The features that Splunk Enterprise Platform provides to users are the same as the ones provided by ArcSight, so I cannot compare both products.

What needs improvement?

The solution has certain shortcomings when it comes to APIs, making it in an area where improvements are required.

Integration is an area that can be considered as one of the challenges we face with the solution in our company. From an improvement perspective, the solution should make the integration of the product with other tools in the market possible.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for almost three years.

What do I think about the stability of the solution?

It is a stable solution. The product stays stable from the development stage to the production environment. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution.

Around 1,400 employees in our company use the solution.

My company does plan to increase the use of the solution.

Which solution did I use previously and why did I switch?

I have experience with ArcSight.

How was the initial setup?

The product's initial setup phase was very complex.

During the product's first time deployment, the product is dispatched to the user for assessment, after which a user can deploy it and take care of the areas from implementation to production.

The solution is deployed on a hybrid cloud.

The solution can be deployed in three to five months.

Around seven people are required to manage the deployment and maintenance of the product.

What about the implementation team?

The deployment can be carried out with the help of our company's in-house team.

What's my experience with pricing, setup cost, and licensing?

There are yearly payments to be made towards the licensing costs attached to the solution.

What other advice do I have?

I can recommend the product after considering the needs and budget of the customers, as well as the company's size.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.