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Gokul Sekar - PeerSpot reviewer
Senior Software Engineer at Torry Harris Business Solutions
MSP
May 11, 2024
Offers powerful features for data exploration and analysis

What is our primary use case?

We use Splunk for onboarding updates, dashboards, application monitoring, and insights.

How has it helped my organization?

We are using it for event management. We don't have that much exposure on the security side.

What is most valuable?

It is very easy to use logs and create dashboards. You can define extractions for specific exceptions. Splunk can extract historical data and process upcoming data in real-time. You can easily modify, update, or edit extraction rules as needed. Additionally, you can create custom knowledge objects at any time. The platform allows you to restrict user access based on permissions. Even regular users can create reports and dashboards for their workflows.

What needs improvement?

Splunk Enterprise Platform needs some improvement. For instance, the dashboard sizing and customization options could be enhanced. There seems to be a limitation in adjusting the size of individual panels within a dashboard. This can be frustrating when comparing data across different panels, as users are forced to scroll continuously. Additionally, while Splunk offers some new features like student dashboards, modifying these dashboards requires a level of JavaScript expertise that not all users possess. Providing more user-friendly options for customization, such as adjusting colors and fonts directly from the user interface, could greatly improve the user experience.

Moreover, for users transitioning from other monitoring tools like Dynatrace, the interface may feel less intuitive and more cumbersome. Offering more intuitive visualization options and simplifying the customization process could bridge this gap and make Splunk more accessible to a wider range of users.

Buyer's Guide
Splunk Enterprise Platform
July 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years. We are using V9.0.4.1 of the solution.

What do I think about the stability of the solution?

The product is stable. I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?


How are customer service and support?

I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to find solutions whenever I face difficulties. I want to fully engage with the platform and be active in its development, but sometimes, I struggle to find the right resources or support.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Platform can seem a bit costly compared to their five-year plans. There's a need to provide options, such as offering a free license for up to ten GB of data or a limited-time test and development license at no cost. For instance, if a company purchases a one-year product license, it could receive additional test and development licenses for free, up to a certain data limit. While there would naturally be some restrictions, such as limitations on certain features or functionalities, offering these options could encourage more people to adopt Splunk for their needs. Many individuals and stakeholders hesitate due to Splunk's perceived high costs when considering the additional expenses for enterprise support, operational support, and device licenses. Introducing more flexible licensing options could alleviate these concerns and attract more users to the platform, benefiting both Splunk and its customers.

What other advice do I have?

Our experience with the Splunk Enterprise Platform has been positive regarding administration and development. However, there are some concerns regarding visualization. Despite our team's proficiency in activating and completing tasks, the dashboard's complexity has decreased user satisfaction. Many users find the visualization lacking when viewing multiple panels simultaneously. They express difficulty in navigating the UI and feel uncomfortable with it. Addressing these concerns would enhance the overall user experience from end to end.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Monawwer Mahfuz - PeerSpot reviewer
Software Engineer II at Carelon Global Solutions
Real User
Mar 25, 2024
Enables us to collect, index, and analyze data from various sources, such as apps, servers, network devices and security systems

What is our primary use case?

The solution is used for basically, to monitor various logs, so it is the application logs, some kind we are monitoring databases.

How has it helped my organization?

Splunk is providing, like, proactive monitoring using desserts and all. So these things have improved a lot. Like, in our done day to day activities and all. So whenever we are seeing any kind of alerts and also on that basis, we are going to create alert.

What is most valuable?


For monitoring security data is the most valuable feature. 

What needs improvement?


Currently, I think things are good only. There are certain things which is not which is there in the other platform like UAE, UBA is there. Like, Splunk is having another product itself. But the thing is, like, if that can be incorporated with the Splunk Enterprise three version. So it will be helpful for the users to explore more on that one.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for five years. 

What do I think about the stability of the solution?

The stability is a nine out of ten meaning the solution is highly stable. 

What do I think about the scalability of the solution?

It is a scalable solution. Around thousand plus users are using the solution.

Which solution did I use previously and why did I switch?

I have been using this Splunk only from my, like, a shorting of the career. During this period, I have been using AppDynamics and NetSync as well.

How was the initial setup?

Normally so for trial version, it is easy. So it depends on how much data you are ingesting. So if you are going for the Flushing environment, so that setup Could be somewhat difficult, but, normally, it will be easy only.

What was our ROI?

I have seen a Return on Investment. 

What's my experience with pricing, setup cost, and licensing?

Costing depends on, like, how much data you are investing. So that will increase your cost.

What other advice do I have?

I will rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Splunk Enterprise Platform
July 2026
Learn what your peers think about Splunk Enterprise Platform. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.
Himanshu Tejwani - PeerSpot reviewer
Platform Architect at Appcino Technologies
Real User
Top 5
Nov 6, 2024
Enhanced efficiency with exceptional monitoring features
Pros and Cons
  • "The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products."
  • "Pricing is an area that needs improvement, as it is considered high."

What is our primary use case?

Our use case for Splunk Enterprise Platform involved deploying the solution for a client requirement, focusing on their data monitoring and management needs.

How has it helped my organization?

Splunk Enterprise Platform has significantly improved operational efficiency by making it easier to monitor infrastructure, detect errors, and read logs. It has reduced troubleshooting efforts from one hundred percent to about twenty percent, thereby increasing productivity significantly. The platform's ability to monitor Docker containers directly has also been beneficial for us.

What is most valuable?

The most valuable features of Splunk Enterprise Platform include its performance, ease of implementation, and user interface, which are superior compared to other on-premises products.

What needs improvement?

Pricing is an area that needs improvement, as it is considered high. Additionally, the addition of AI capabilities would be beneficial for analyzing IP activity patterns and providing alerts. During the integration with Docker, we noticed that Splunk only shows container IDs and not their names, which is a drawback.

For how long have I used the solution?

I have used Splunk Enterprise Platform for one to two years for the projects I have mentioned.

What do I think about the stability of the solution?

Splunk Enterprise Platform is a stable solution, and I would rate its stability as nine out of ten.

What do I think about the scalability of the solution?

Splunk Enterprise Platform is scalable, though the implementation can be challenging. I would rate scalability as eight out of ten.

How are customer service and support?

We have not opted for paid support but have utilized community support, which is good but could benefit from more contributions. I rate the support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have tried multiple products before, but they were difficult to implement. Splunk Enterprise Platform is much easier to implement and execute quickly, which is why we chose it.

How was the initial setup?

The initial setup was not considered easy and required learning and implementation by ourselves. It was an average difficulty process, not too difficult but not very easy either.

What about the implementation team?

The deployment and implementation were done by myself and one of my teammates, totaling two people involved in the process.

What was our ROI?

Monetary ROI was not directly measured, but using Splunk Enterprise Platform has reduced time spent on troubleshooting, therefore enhancing productivity.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing around three out of ten, considering the tool's cost. We haven't used any extra features, so I'm not sure about additional offerings.

Which other solutions did I evaluate?

We evaluated several other products, but they were found difficult to implement. Splunk was the easier solution.

What other advice do I have?

I highly recommend Splunk Enterprise Platform for organizations with large volumes of logs and multiple servers, as it provides good ROI for big companies. However, due to its cost, it may not be suitable for small organizations.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2514855 - PeerSpot reviewer
System Engineer at a consultancy with 10,001+ employees
MSP
Jul 19, 2024
Helps to filter and analyze log data
Pros and Cons
  • "The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time."
  • "Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily."

What is our primary use case?

We use the solution to manage a large volume of data from our servers for the project I'm currently working on. Since we don't need all the data, we filter out and extract the specific information required for our applications. Depending on our needs, we use it to filter, investigate, and analyze log data for any errors or requirements.

What is most valuable?

The most valuable feature I've found in the Splunk Enterprise Platform is its log readability and filtering capabilities. The filters on the left side are particularly useful, allowing me to quickly narrow down the data to what's relevant for any application or server service. The interesting fields feature helps me get the values I need most of the time.

Additionally, the dashboard and report creation aspects are excellent, especially for automation. Integrating Splunk Enterprise Platform with Power Automate and other automation tools allows me to create precise reports that keep my team updated. The tool is not difficult for a beginner to learn. 

What needs improvement?

Splunk Enterprise Platform could improve in the area of basic log readability. When performing basic searches without advanced filters, the logs often contain timestamps and various unknown codes or other elements that can be confusing. Removing or simplifying these parts would make it easier for users who are not developers or do not have a development background to understand and find relevant information easily. 

If I could add a feature to the Splunk Enterprise Platform to make my life easier, I'd like to add an internal automation tool. We can use third-party automation tools like Power Automate, but it would be better if Splunk Enterprise Platform had its built-in tool.

This tool could automate reports and make sending emails with Excel attachments or other formats to specific people easier. We're currently using third-party tools for this, but having it as a first-party feature would be better.

For how long have I used the solution?

I have been using the product for more than two years. 

What do I think about the stability of the solution?

I haven't found any bugs while working with the application. 

What do I think about the scalability of the solution?

My company has more than 100 product users. 

How are customer service and support?

I haven't contacted the support team yet. I get information from my seniors and leads. 

What other advice do I have?

Before using the Splunk Enterprise Platform, basic knowledge of log analytics tools like Logstash is beneficial. While it does not require specific prerequisites, having some background knowledge will help. Remember that Splunk is a paid service, unlike other log analytics tools like ELK Stack, which may offer free versions.

I rate the overall solution a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
GADDAM SANJEEV KUMAR REDDY - PeerSpot reviewer
Security Engineer at Spire Solutions
Real User
May 11, 2024
A platform to monitor, alert, report, and analyze vulnerabilities

What is our primary use case?

We use the solution to monitor, alert, report, and analyze.

How has it helped my organization?

In identity and asset management, Splunk will detect any vulnerabilities , or if any upgrade patching is improperly done, it will send an alert to the specific admin team, indicating the need to patch their servers.

What is most valuable?

The feature of Splunk Enterprise Platform is its comprehensive capabilities, consolidating various functionalities into a single tool. It excels in searching, reporting, and learning. Additionally, it offers automation and integration features for generating reports at specified business times. One prominent feature widely utilized by companies is enterprise security, crucial for cybersecurity purposes.

What needs improvement?

The solution could enhance automation capabilities. Currently, the process involves daily manual checks for potential issues, maintenance tasks, and planning for automation. Rather than relying solely on daily activities, there's a need to implement automation solutions for streamlined operations.

The main issue with the Splunk Enterprise Platform is its licensing cost, which can be high for small companies. Many businesses are migrating from Splunk to alternative tools. If Splunk were to lower its licensing fees or offer discounts, it would likely retain more customers.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for seven years. We are using 9.0.1.2 of the solution.

What do I think about the stability of the solution?

The solution is stable. There is no impact. I can rate it a nine out of ten.

What do I think about the scalability of the solution?

When increasing your volume of data, high availability is crucial. With Splunk's robust clustering and enrollment features, data availability remains constant. If one site experiences downtime, the other will seamlessly take over, ensuring continuous data availability without any loss or impact. 

10,000 users are using this solution.

How are customer service and support?

As part of our operations focus, we often encounter numerous ticketed issues. Our team is dedicated to addressing these concerns and ensuring the best possible service for our customers.

How would you rate customer service and support?

Positive

How was the initial setup?

Deployment typically takes just a fraction of an hour or two hours. Implementation can be completed within a single day, often within 24 hours.

What other advice do I have?

Splunk Enterprise Platform allows customized data processing, making it highly versatile and easy to maintain. It seamlessly handles tasks like data masking and filtering, ensuring efficient data management.

When it comes to the visualization on the dashboard within the Splunk Enterprise Platform, we do have the chart available, and all its features are included. Additionally, if you require customization for a new customer's preferences, we can implement it using HTML or XML code. The primary approach for developing dashboards is based on XML. Therefore, if you need specific features like radio buttons or checkboxes, they are readily available for inclusion in the dashboards.

I recommend the solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2393781 - PeerSpot reviewer
Senior Software Engineer at a tech services company with 10,001+ employees
Real User
May 2, 2024
Used for application performance monitoring, database monitoring, and infrastructure monitoring
Pros and Cons
  • "The solution is very good for monitoring compared to other tools."
  • "The solution's license cost is high and can be improved."

What is our primary use case?

Splunk Enterprise Platform is a basic monitoring tool used for application performance monitoring, database monitoring, and infrastructure monitoring. Currently, I use the solution for application monitoring and security monitoring. I use the tool to monitor security breaches or suspicious activities.

What is most valuable?

The solution is very good for monitoring compared to other tools. It provides an accurate solution. We used to get a free trial of around 60 days to test and get a good experience on Splunk.

What needs improvement?

The solution's license cost is high and can be improved. There are some limitations on data onboarding if you have huge data.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for three to four years.

What do I think about the stability of the solution?

Compared to other monitoring tools, Splunk Enterprise Platform provides good stability.

What do I think about the scalability of the solution?

I haven’t faced any issues with the solution’s scalability.

How are customer service and support?

Splunk ITSI is very good for support, which includes getting an incident number and working on it.

What other advice do I have?

We need to integrate Splunk Enterprise Platform with other tools, which provide some security events. After integrating, you get the logs from that application's API. Once you get those logs, we will create a code per the business requirements and create an alert, report, or dashboard, whichever is needed.

Splunk Enterprise Platform works based on apps installed in Splunk. For example, if you want SQL data to get into Splunk, you need to install an SQL database plugin on the Splunk server. That plugin will capture the logs related to an SQL database with Splunk. After that, we write a query, pull out the data we need, and provide knowledge objects.

Visualization is very good in Splunk Enterprise Platform. The solution has good visualization elements like bar graphs, pie charts, line graphs, single visualizations, and maps. I would recommend the solution to other users.

Splunk Enterprise Platform is a very good tool for monitoring your day-to-day activity logs. This will eventually help you create reports or dashboards to monitor the business's progress.

Overall, I rate the solution seven and a half or eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior SOC Developer at XVE Security
Real User
Top 5Leaderboard
Dec 13, 2023
A customizable solution that can be used as a Security Incident and Event Management (SIEM) tool
Pros and Cons
  • "The most valuable feature of Splunk Enterprise Platform is that it's a customizable solution."
  • "Splunk Enterprise Platform should include more integrations with other security tools."

What is our primary use case?

We use Splunk Enterprise Platform as a Security Incident and Event Management (SIEM) tool.

What is most valuable?

The most valuable feature of Splunk Enterprise Platform is that it's a customizable solution.

What needs improvement?

Splunk Enterprise Platform needs a bit of tuning, and it would be beneficial if it came with some prebuilt use cases.

Splunk Enterprise Platform should include more integrations with other security tools.

For how long have I used the solution?

I have been using Splunk Enterprise Platform for six years.

What do I think about the stability of the solution?

I rate Splunk Enterprise Platform a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate Splunk Enterprise Platform an eight to nine out of ten for scalability.

How are customer service and support?

The technical support team's initial response is too late.

I rate the solution's technical support a five or six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup is average and a little bit tricky. On a scale from one to ten, where one is difficult, and ten is easy, I rate Splunk Enterprise Platform a three out of ten for the ease of its initial setup.

What about the implementation team?

Splunk Enterprise Platform was deployed in a month in our organization.

What's my experience with pricing, setup cost, and licensing?

Splunk Enterprise Platform is an expensive solution.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a nine out of ten.

What other advice do I have?

I am working with the latest version of Splunk Enterprise Platform. Splunk Enterprise Platform is deployed on-cloud in our organization.

I recommend that users not expect value from Splunk Enterprise Platform immediately. It might take time to set it up and get any value out of it.

Overall, I rate Splunk Enterprise Platform a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Cemil Altug - PeerSpot reviewer
Hybrid Cyber Security Team Lead at dndx
Real User
Top 10
Sep 13, 2023
A complete solution to collect logs with faster response

What is most valuable?

The product comes with a faster installation and response time. When I search something on the log, they give the result in a few seconds. Even if I didn’t have EDR, I can investigate rules in Splunk.

What needs improvement?

The solution is only meant for big companies.

For how long have I used the solution?

I have been using the Splunk Enterprise Platform for three years. 

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

We have around ten people working with the solution.

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

I didn’t contacted the customer support. Spunk has a website and community which has everything you need.

How was the initial setup?

The initial setup is easy. For deployment, I created a Splunk demo on my computer and on a POC environment. I ran the demo for 10 clients on 10 machines, and it took about 20 minutes.



What's my experience with pricing, setup cost, and licensing?

Spunk is used by big companies like with 2000 clients. 

I rate the solution’s pricing one out of ten.

What other advice do I have?

There are around ten engineer required for troubleshooting of the solution.

I recommend the solution to other organisation since it is very responsive.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Software engineer at Torry Harris Business Solutions
MSP
Mar 19, 2024
Provides efficient monitoring capabilities and valuable transaction insights
Pros and Cons
  • "The product's most valuable feature is the ability to explain the values and provide insights into transactions."
  • "Areas for improvement include enhancing dashboards, reports, alerts, and the monitoring console."

What is our primary use case?

We use the product for real-time monitoring purposes.

What is most valuable?

The product's most valuable feature is the ability to explain the values and provide insights into transactions. It allows us to understand successful and failed transactions with a graphical representation easily.

What needs improvement?

Areas for improvement include enhancing dashboards, reports, alerts, and the monitoring console. With the monitoring console, users can track server performance metrics such as data ingestion, server uptime, CPU, and memory utilization. Integrations with third-party apps can provide comprehensive server monitoring capabilities. However, setting up such integrations may require significant time and effort, as experienced in the mentioned case took nearly 20 days to complete.

For how long have I used the solution?

We have been using Splunk Enterprise Platform for four years now.

What do I think about the stability of the solution?

I rate the platform's stability an eight out of ten.

What do I think about the scalability of the solution?

The product is highly scalable.

How was the initial setup?

The complexity of the initial setup largely depends on the level of experience. I find it straightforward due to my proficiency in establishing connectivity, creating DNS, and performing installation configuration. I rate the process a nine and a half out of ten.

The time required for deployment varies depending on the process in place. If changes need to be made within a specific window, such as raising an instance, the window period opens only for a set duration. Deployment in such cases involves raising a change request and obtaining approval, which can take up to seven days. However, from a technical perspective, initial deployment typically takes up to one or two hours. Yet, procedural requirements, like awaiting change request approval, may prolong the process, necessitating additional days of waiting before deployment can proceed.

What's my experience with pricing, setup cost, and licensing?

The product is expensive, and the cost depends on the amount of data ingestion.

What other advice do I have?

When clients request specific data for a particular period, we retrieve the relevant information from our servers and generate statistics. Later, we create reports, alerts, and dashboards based on the requested data. This process involves fetching the necessary data attributes, such as service names, and displaying their corresponding values in the generated reports, alerts, and dashboards.

The platform's alerting capabilities enable the automation of alerts based on predefined conditions. When specific results exceed predefined thresholds, alerts are triggered automatically. For example, if a value exceeds a specified threshold, an email alert is generated and sent to the relevant stakeholders, prompting them to take appropriate action. This automated alerting mechanism enhances operational efficiency by promptly notifying stakeholders of critical events, allowing them to respond swiftly and effectively to potential issues or deviations from expected outcomes.

I recommend Splunk to other people. It's a very good tool, offering many features that surpass other tools like Kaspersky. Its comprehensive monitoring capabilities and insightful analytics make it a valuable user asset.

I rate it a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Ammar  Mostafa - PeerSpot reviewer
Cybersecurity Consultant at SecuriCIP
Real User
Jan 8, 2024
A powerful tool for point-in-time security detection with stability

What is our primary use case?

We use Splunk Enterprise Platform for point-in-time security detection. It can be applied to security and IT operations scenarios, offering control and insight into user activity, registration processes, and customer data.

What is most valuable?

The solution has a status query and feed. I can reach them by phone at the residential. It is stable and has a fast response.

What needs improvement?

The product is expensive.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a nine out of ten.

What other advice do I have?

Splunk Enterprise is a powerful platform. It's a leader in its field with a large and active community. Users can access support in various ways, including forums and documentation.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Splunk Enterprise Platform Report and get advice and tips from experienced pros sharing their opinions.