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NinjaOne vs Splunk Enterprise Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Organizations save costs and time with NinjaOne, improving productivity and efficiency with ROI typically in six months.
Sentiment score
4.4
Organizations benefit from Splunk by reducing costs and downtime, enhancing productivity, and simplifying data management for effective operations.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a financial services firm with 10,001+ employees
Key impact areas are generally time saved in investigations, higher analyst productivity, lowered costs of security incidents due to faster detection and response, and reduced manual reporting effort.
Managed Security Services Associate at Accenture
Instead of spending time on troubleshooting and security visibility efforts requiring many employees, Splunk Enterprise Platform has helped us reduce those needs.
Information Technology Manager at Everseen
Splunk Enterprise Platform helped reduce the time required to investigate incidents by centralizing logs and providing powerful search capabilities.
Fine at PCS Solutions
 

Customer Service

Sentiment score
7.2
NinjaOne offers effective customer service with some response time issues, achieving high ratings despite limited 24/7 availability.
Sentiment score
6.9
Splunk Enterprise Platform is lauded for strong customer service, though some users desire faster initial responses and direct assistance.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
We contacted support and they were able to provide us with the solution which is currently working fine.
Splunk Engineer at a recruiting/HR firm with 11-50 employees
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
SOC A2 at Innodata-ISOGEN
When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.
Security Consultant at ITSEC Asia
 

Scalability Issues

Sentiment score
8.2
NinjaOne is scalable and flexible, suitable for various enterprise sizes, praised for adaptability despite cost concerns for smaller setups.
Sentiment score
7.7
Splunk Enterprise Platform is praised for its scalable architecture, seamless integration, and reliable performance, despite some cost concerns.
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
Security Consultant at ITSEC Asia
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
In a day we get millions of hits for the APIs.
Software Developer at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
NinjaOne is highly stable, with frequent updates and minor issues, resulting in minimal reliability concerns and user satisfaction.
Sentiment score
8.3
Splunk Enterprise Platform is praised for stability and reliability, efficiently managing high data volumes and minor issues in complex setups.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a financial services firm with 10,001+ employees
Our L1 and L2 teams get real-time alerts and query the SPL effectively without delays that other SIEM solutions may impose.
Global Head Of Security Architecture Digital & Technology at Aramex
It is highly stable and scalable for us.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
Consultant at Artifield
 

Room For Improvement

Users desire better software integration, advanced features, improved affordability, and enhanced Linux/macOS support for NinjaOne.
Splunk Enterprise faces criticism for high costs, complexity, and suggests improvements in AI, integration, pricing, and support.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
Consultant at Artifield
I could also build some pre-indexed summaries so that Splunk Enterprise Platform can search much faster than raw logs.
security engineer at a tech vendor with 501-1,000 employees
From an architectural standpoint, data onboarding, normalization, performance, and scalability improvements would be beneficial, particularly in optimizing search speed and query execution to handle larger searches efficiently.
Global Head Of Security Architecture Digital & Technology at Aramex
 

Setup Cost

Enterprise users find NinjaOne competitively priced, offering cost-effective value with bundled tools, though expenses vary by features and scale.
Splunk Enterprise is costly due to data volumes but offers significant value with advanced features for large enterprises.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
Consultant at Artifield
We ingest terabytes of data, so I can say Splunk Enterprise Platform is somewhat costly.
Dev Ops And Observability Admin at a tech services company with 11-50 employees
The platform's ability to consolidate siloed tools into a single pane of glass provides immense value justifying the premium cost if the architecture is tightly managed.
Managed Security Services Associate at Accenture
 

Valuable Features

NinjaOne streamlines IT management with remote monitoring, automation, and security features, ideal for efficient, cost-effective infrastructure management.
Splunk Enterprise offers robust risk-based alerting, real-time monitoring, and integration with AI-enhanced features for efficient incident management.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
SOC A2 at Innodata-ISOGEN
The anomaly detection is very good for live production data. Whenever an anomaly comes in an application, it automatically resolves and just gives the notification.
Technical Lead at a financial services firm with 10,001+ employees
Splunk Enterprise Platform will create an incident and detect this as a credential compromise because we have a successful login from another location.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
 

Categories and Ranking

NinjaOne
Ranking in IT Alerting and Incident Management
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Vulnerability Management (18th), Mobile Device Management (MDM) (4th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
Splunk Enterprise Platform
Ranking in IT Alerting and Incident Management
2nd
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
61
Ranking in other categories
Data Visualization (2nd)
 

Mindshare comparison

As of August 2026, in the IT Alerting and Incident Management category, the mindshare of NinjaOne is 2.8%, up from 2.5% compared to the previous year. The mindshare of Splunk Enterprise Platform is 2.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Splunk Enterprise Platform2.7%
NinjaOne2.8%
Other94.5%
IT Alerting and Incident Management
 

Featured Reviews

Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
Koyena Paul - PeerSpot reviewer
Managed Security Services Associate at Accenture
Centralized security monitoring has transformed our threat detection and incident response
While Splunk Enterprise Platform is widely regarded as a powerful SIEM and observability platform, users across enterprises commonly report recurring challenges including licensing and data ingestion costs. Splunk Enterprise Platform's licensing is often based on the volume of data ingested, and as our organization grows, costs can increase significantly, and our teams may need to carefully decide which logs to ingest, which can limit visibility. A suggested improvement would be more flexible licensing options, better built-in recommendations for optimizing data ingestion, and smarter data compression or tiered pricing. There is also a steep learning curve where beginners can find SPL difficult. A suggested improvement would be more AI-assisted SPL generation, interactive tutorials, and guided dashboard creation with additional pre-built templates for common SOC use cases. These are the main areas for improvement that I can see: licensing flexibility, reducing the learning curve for new users, simplifying development, improving performance for very large datasets, and providing more AI-assisted features to reduce manual effort. In terms of adding more improvements, there are frequently discussed areas including easier third-party integrations. While Splunk Enterprise Platform supports many integrations, onboarding new security tools sometimes requires custom configurations or add-ons. A suggested improvement would be more plug-and-play integrations, faster support for new vendors, and then simplified administration. Administrators often manage indexes, forwarders, user roles, and cluster health, so a suggested improvement would be easier administration dashboards and automated health checks. These are suggestions that acknowledge Splunk Enterprise Platform's strengths while highlighting areas where many enterprise users see opportunities for further improvement. The primary areas for improvement that I see are licensing flexibility, simplifying administration, expanding plug-and-play integrations, and adding more AI-driven assistance for searches and investigations. These improvements would significantly simplify our tasks and help us solve more incidents in a lesser amount of time, making it flexible even for beginners.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
15%
Construction Company
10%
Outsourcing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
What needs improvement with Splunk Enterprise Platform?
With respect to the use cases, we were able to create many use cases as well as fine-tune them, so thirty percent of the alerts were fine-tuned, and we have improved our detection logic and also th...
What is your primary use case for Splunk Enterprise Platform?
Splunk Enterprise Platform serves as our SIEM tool where we receive alerts and we primarily depend on it. As a centralized logging and monitoring system, we use Splunk based upon different data typ...
What advice do you have for others considering Splunk Enterprise Platform?
With respect to the use cases, we were able to create many use cases as well as fine-tune them, so thirty percent of the alerts were fine-tuned, and we have improved our detection logic and also th...
 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Splunk Enterprise Platform and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.