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Symantec Endpoint Detection and Response pros and cons

Vendor: Broadcom
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Detection and Response offers seamless integration with antivirus software, ensuring comprehensive protection.
It features effective detection of vulnerabilities, with strong blocking and isolation capabilities.
The ability to conduct large scans without affecting network performance is highly valuable.
The pricing of Symantec Endpoint Detection and Response is considered reasonable and competitive.
It demonstrates high stability and scalability, meeting user expectations effectively.

CONS

Symantec Endpoint Detection and Response cannot be purchased directly from the company or through resellers in other countries.
The network forensics feature and reporting capabilities need improvement, as reporting is not user-friendly.
Symantec lacks integration and compatibility with other platforms, needing enhancements to work beyond bigger clients.
The ability to handle zero-day attacks and enhance scanning capacities requires development.
Expansion in cloud presence and better support for scalability and stability are necessary.
 

Symantec Endpoint Detection and Response Pros review quotes

HH
IT Director at Al Akhawayn University
Jul 24, 2023
The solution does its job with no issues.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Mar 12, 2024
The most valuable features of the solution are that it is easy to use and has good support.
Shahram Dehghani - PeerSpot reviewer
Security Technical Manager at Modaberan Fanavari Pasargad
Oct 27, 2023
It is very simple to use.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
HT
Threat Analyst at SA RVE Bank
Aug 22, 2023
The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines.
MuhammadJunaid6 - PeerSpot reviewer
Consultant at CNS Engineering
Sep 27, 2023
The most valuable features of Symantec Endpoint Detection and Response are its immediate response and investigation.
Amjad Sandilkar - PeerSpot reviewer
IT Infrastructure Manager/Sr. System Administrator at EClerx Services Limited
Jul 26, 2022
The solution does all that we expect it to do.
JM
Head: Cyber and Information Research Centre at Council for Scientific and Industrial Research
May 8, 2022
The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network.
it_user1722510 - PeerSpot reviewer
Function Head Corporate Desktop Services at a tech services company with 5,001-10,000 employees
Dec 10, 2021
The solution has great blocking features.
Arunkumar MV - PeerSpot reviewer
Technology Specialist at Locuz
Feb 27, 2024
The security is good.
MD
IT Manager at Piisa
May 22, 2023
I like Symantec EDR's device control and USB security features.
 

Symantec Endpoint Detection and Response Cons review quotes

HH
IT Director at Al Akhawayn University
Jul 24, 2023
The solution needs to provide better integration.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Mar 12, 2024
The product doesn’t offer MDM functionality under its current licensing model.
Shahram Dehghani - PeerSpot reviewer
Security Technical Manager at Modaberan Fanavari Pasargad
Oct 27, 2023
The GUI could be better.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
HT
Threat Analyst at SA RVE Bank
Aug 22, 2023
One potential area for improvement in Symantec EDR is the reporting engine.
MuhammadJunaid6 - PeerSpot reviewer
Consultant at CNS Engineering
Sep 27, 2023
The solution’s scalability and stability could be improved.
Amjad Sandilkar - PeerSpot reviewer
IT Infrastructure Manager/Sr. System Administrator at EClerx Services Limited
Jul 26, 2022
The solution can always be more stable and more secure.
JM
Head: Cyber and Information Research Centre at Council for Scientific and Industrial Research
May 8, 2022
In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial.
it_user1722510 - PeerSpot reviewer
Function Head Corporate Desktop Services at a tech services company with 5,001-10,000 employees
Dec 10, 2021
A significant deterioration in customer support.
Arunkumar MV - PeerSpot reviewer
Technology Specialist at Locuz
Feb 27, 2024
The interface has many issues.
MD
IT Manager at Piisa
May 22, 2023
It should be easier to deploy Symantec's client for end-users.