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Symantec Endpoint Detection and Response pros and cons

Vendor: Broadcom
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Symantec Endpoint Detection and Response offers seamless integration with antivirus software, ensuring comprehensive protection.
It features effective detection of vulnerabilities, with strong blocking and isolation capabilities.
The ability to conduct large scans without affecting network performance is highly valuable.
The pricing of Symantec Endpoint Detection and Response is considered reasonable and competitive.
It demonstrates high stability and scalability, meeting user expectations effectively.

CONS

Symantec Endpoint Detection and Response cannot be purchased directly from the company or through resellers in other countries.
The network forensics feature and reporting capabilities need improvement, as reporting is not user-friendly.
Symantec lacks integration and compatibility with other platforms, needing enhancements to work beyond bigger clients.
The ability to handle zero-day attacks and enhance scanning capacities requires development.
Expansion in cloud presence and better support for scalability and stability are necessary.
 

Symantec Endpoint Detection and Response Pros review quotes

RS
CIO at Meera Diagnostics
May 27, 2020
The interface is quite easy to use.
MS
Senior Information Security Engineer at Herbalife
May 31, 2020
The most valuable features are that it is easy to connect and global settings are good.
Vishnu Ramachandra - PeerSpot reviewer
Security Engineer at Suraksha
Jun 18, 2020
IPS and the user interface are good features.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
KK
Project Manager at a consultancy with 501-1,000 employees
Jun 30, 2020
The most valuable feature is that the same agent can act as the endpoint detection and response agent.
Nikhilesh Verma - PeerSpot reviewer
IT Security Specialist at TT Systems LLC
Feb 9, 2021
In Symantec, we have found that the most important feature is Application and Device Control.
SS
Director General at MPR "Sarmatia" sp. z o.o.
Feb 11, 2021
I have had absolutely no problem with using this solution, it really works well.
MA
Senior Security Architect at a tech services company with 11-50 employees
Oct 12, 2021
The setup is quite easy.
Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech
Nov 16, 2021
The Detection vulnerability is very effective.
HP
Function Head Corporate Desktop Services at a tech services company with 5,001-10,000 employees
Dec 10, 2021
The solution has great blocking features.
reviewer1778676 - PeerSpot reviewer
Vice President, Head of Infrastructure, Information Systems Group at a financial services firm with 10,001+ employees
Feb 18, 2022
It is mostly used for malware detection and antivirus purposes.
 

Symantec Endpoint Detection and Response Cons review quotes

RS
CIO at Meera Diagnostics
May 27, 2020
The Symantec portfolio is not big enough to cover the organization in all 360 degrees.
MS
Senior Information Security Engineer at Herbalife
May 31, 2020
That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP.
Vishnu Ramachandra - PeerSpot reviewer
Security Engineer at Suraksha
Jun 18, 2020
The network forensics feature could be improved.
Learn what your peers think about Symantec Endpoint Detection and Response. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
KK
Project Manager at a consultancy with 501-1,000 employees
Jun 30, 2020
Reporting is a major issue, as it is not user friendly.
Nikhilesh Verma - PeerSpot reviewer
IT Security Specialist at TT Systems LLC
Feb 9, 2021
Technical support is not as good as we expect, and resolving problems should be more timely.
SS
Director General at MPR "Sarmatia" sp. z o.o.
Feb 11, 2021
It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable.
MA
Senior Security Architect at a tech services company with 11-50 employees
Oct 12, 2021
It would be nice to see more granular timeline analysis.
Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech
Nov 16, 2021
It would be beneficial to have more integration and compatibility with other platforms.
HP
Function Head Corporate Desktop Services at a tech services company with 5,001-10,000 employees
Dec 10, 2021
A significant deterioration in customer support.
reviewer1778676 - PeerSpot reviewer
Vice President, Head of Infrastructure, Information Systems Group at a financial services firm with 10,001+ employees
Feb 18, 2022
It would be good if it can anticipate zero-day attacks. I don't know how it can be done and if it is even a feature of this product.