Symantec Endpoint Security Enterprise Reviews

We use Symantec Endpoint Security Enterprise for making sure users, wherever they are, are getting antivirus updates.

We also use this solution to manage all PCs in terms of getting their security patches updated, and we can do this from the management console.

Device control is another use case for Symantec Endpoint Security Enterprise, e.g. we can block user devices such as USBs or external storage devices. We can also block or allow some applications to run on the endpoints. We can also keep track of the patches, e.g. Microsoft patches, antivirus patches, etc., and find out if they are up-to-date.

We use this solution for identifying endpoint threats and mitigating those threats.

These are all straightforward and simple use cases for Symantec Endpoint Security Enterprise.

The features I like most about Symantec Endpoint Security Enterprise is its basic antivirus features and everything it offers. e.g. the scan engine is much better now compared to the previous versions because it became smarter.

The number one feature I like about this solution is machine learning, and the number two feature would be the application and device control features.

An area for improvement for Symantec Endpoint Security Enterprise would be its firewall features, in particular, this solution needs to provide more control over the firewall.

I've been using Symantec Endpoint Security Enterprise for more than four years.

I find Symantec Endpoint Security Enterprise stable.

Symantec Endpoint Security Enterprise is scalable.

I find the support for Symantec Endpoint Security Enterprise satisfactory.

Installing this solution was simple and straightforward. It didn't take a whole day, e.g. it didn't even take half a day.

We implemented Symantec Endpoint Security Enterprise in-house. We are system integrators.

The license for Symantec Endpoint Security Enterprise is paid. It's not available for free, but there is a trial for 60 days. It's a paid solution.

I was able to evaluate Trend Micro and McAfee.

I have experience with endpoint protection solutions. I have used Symantec (Broadcom), particularly Symantec Endpoint Security Enterprise, Trend Micro, Acronis Data Protection, and McAfee EDR. These are the main antivirus solutions I've worked with.

Symantec Endpoint Security Enterprise can be deployed both on-premises and on cloud. I'm using its latest version.

Deployment of this solution only requires one person, e.g. an admin will do.

I'm recommending this solution to others who may want to start using it.

I'm rating Symantec Endpoint Security Enterprise nine out of ten.

Our company is both an end user and a partner for Symantec.

We are using the virus shield, the firewall portion, and have the virus and spyware protection installed. It's used for the most part for security purposes. 

The solution is providing our organization with the necessary minimum level of protection against malware, spyware, and some behaviors on the user side.

The solution is very cheap. It's the cheapest option and delivers the most basic protection we need.

I prefer other antiviral solutions. This isn't the best option, beyond the price.

I prefer solutions like Kaspersky which provides me with a better understanding of our environment. Symantec needs more detailed information. It would help with compliance. There are a lot of constraints using SEP.

In the past, I experienced companies that protected themselves with Symantec, suffering some attacks. Other solutions had better levels of protection.

SEP can run on each and every OS. That said, Mac is a fragmented one. Sometimes there are applications running on the Mac environment and we find that SEP is collapsing, so it's a pain point right now. It should work to be more stable within Mac environments.

I've used the solution since I've been at this organization, which has been about two or so years now. 

I'm not operating and managing the tools, so I have no visibility on the reliability and general ability of this solution.

From my end, it's working well on my computer and seems stable in terms of my own personal usage. 

We have w0,000 endpoints across the globe. Each and every one is protected with Symantec Endpoint Protection, unless a client is requesting to do it in a different way. The product is used regularly. It simply runs as necessary in the background. 

I have not personally been in contact with technical support as it's not an aspect of the solution I cover. I can't speak to how helpful or responsive they are. 

I'm also familiar with Kaspersky and I have noticed it's better for compliance and provides better details. However, Symantec is cheaper. 

When I was a transaction processor, I used Kaspersky due to the services they provide. Their tool was much wider than the previously used Symantec Endpoint Protection, however, that was four or five years ago. Therefore, my experience with the version of Symantec compared with Kaspersky is not relevant anymore. During the last five years, both solutions have improved and changed a lot.

I was not involved in the initial setup and I was not there when it was originally implemented.

I don't handle any aspect of the licensing or billing of the product. I can't speak to the costs involved. 

That said, it's my understanding that we use it as an organization due to the fact that the pricing is relatively reasonable.

My organization is a customer and an end-user.

I don't know which version of the solution we are running in our environment. I am the governance lead and I'm not dealing with the specific technology parts. I'm not following which version we are using unless I have to provide this information to an audit.

I would advise any user to, before purchasing any solution, do a proof of concept. When you have the proof of concept, the users are able to understand how the system will behave in their own environment and this is critical.

If a user decides to do a POC, it's also very important to include each unique environment during the process. For example, if they have a Macintosh environment or some other special kind of service or application that may interact with the solution, they need to do the test. That's universally good advice, not just for Symantec. 

I would rate the solution at a five out of ten with the caveat that I am not technically involved in the solution. I'm not very hands-on with it. 

I find Symantec Endpoint Security Enterprise valuable for various reasons. It offers comprehensive protection against malware and network threats, and provides advanced threat protection features. The device protection and network threat prevention aspects are particularly noteworthy.

We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns.             

I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise.

I have experience with Symantec Endpoint Security Enterprise.

Overall, my impression of the stability of Symantec Endpoint Security Enterprise is very positive, around a seven. It's very stable, and it doesn't impact the workflow negatively. I haven't encountered any significant problems, and the product is designed to be lightweight on user computers, avoiding the need for large installations.

One can purchase licenses based on scalability, depending on the number of devices you have. The starting point is around five licenses, but there's no upper limit. We've never encountered any issues with scalability, continually adding more without reaching a limit. It's a solid ten in terms of scalability.A significant number of our customers, around twelve, are currently using Symantec Endpoint Security Enterprise. They represent a mix of small, medium, and enterprise businesses.

In terms of interaction, they are prompt and supportive during calls, providing effective assistance. 

Positive

It's easy.The deployment time varies based on the number of computers, but on servers, it typically takes around an hour or so. The deployment process involves downloading the Symantec Endpoint Security Enterprise software and installing it. That's essentially all we need to do, and it usually takes about an hour for the process to complete.

It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed.

I highly recommend Symantec Endpoint Security Enterprise. Before using it, users need to ensure their hardware meets the minimum requirements specified by the product. Overall, on a scale from one to ten, where one is worse and ten is the best, I would rate this product a solid ten.

We use the solution for detection. 

Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage. 

I have been using the product for four months. 

I rate Symantec Endpoint Security Enterprise's stability an eight out of ten. 

I rate the product's scalability an eight out of ten. 

I rate the product's deployment a seven out of ten. It is quick. 

We have seen ROI with the product's use. 

I rate the tool's pricing a six out of ten. 

I rate the product a seven out of ten. 

Some of our clients don't have on-premise servers within their environment. In this case, the product provides an easier way to deploy antivirus software without the servers. Also, it is quite affordable.

The software can be deployed within a hybrid environment. It doesn't require an on-premises server to manage it. It allows us to monitor the machine to check if it is up-to-date and not lagging.

There could be a pop-up notification at the users' end whenever the software expires. At the moment, even after it expires, the machine shows it is up-to-date. It becomes challenging to explain to the customers that the licenses need to be renewed.

We have been using Symantec Endpoint Security Enterprise for more than ten years. At present, we are using version 14.

The product is highly stable. I haven't encountered any stability issues in the past years.

The product is suitable for medium-scale businesses. One of our clients has 90 end-users; the other has 50 and 20 users. I rate the scalability a ten out of ten.

I haven't contacted the product's technical support team directly. We take help from a support vendor, which is quite efficient and helpful.

Positive

I rate the initial setup a ten out of ten. The deployment time depends on the internet speed at the client's site, as the installation is cloud-managed.

I rate Symantec Endpoint Security Enterprise's pricing a two out of ten.

I always recommend Symantec Endpoint Security Enterprise to all the customers. It is the best tool. I rate it a ten out of ten.

We use the solution for endpoint protection.

Every feature in the product is good. Device Control is very user-friendly. Application Control and firewall features are also valuable.

The product must develop some virus definition features.

I have been using the solution for almost four years. The version is updated automatically.

The tool is stable.

The solution is scalable. We have 50 users in our company.

The technical support is good. We go through a local vendor.

Positive

The solution was easy to implement. It was user-friendly.

A single admin is enough to manage the solution.

The price of the solution is okay when compared to other products.

Overall, I rate the product an eight out of ten.

We use Symantec Endpoint Security Enterprise as an antivirus in our environment. Every desktop PC is installed with our Symantec client.

The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you.

Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats.

I have been using Symantec Endpoint Security Enterprise for a long time.

I have found Symantec Endpoint Security Enterprise to be stable.

Symantec Endpoint Security Enterprise is scalable.

We have over 1,000 users being protected by this solution in my organization.

I have not used the support, but my colleagues have said it was good.

I previously used free solutions.

The initial setup of Symantec Endpoint Security Enterprise is simple.

The implementation of Symantec Endpoint Security Enterprise is done by our technical team. We have four engineers that do the implementation and support of the solution.

I have seen a return on investment while using Symantec Endpoint Security Enterprise.

I would recommend this solution to others.

I rate Symantec Endpoint Security Enterprise a seven out of ten.

Symantec Endpoint Security Enterprise is used for endpoint security.

Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution.

I have been using Symantec Endpoint Security Enterprise for approximately one yeat

Symantec Endpoint Security Enterprise is stable.

I rate the stability of Symantec Endpoint Security Enterprise a five out of five.

The scalability of Symantec Endpoint Security Enterprise is good, but it could improve.

The support from Symantec Endpoint Security Enterprise is good, they have a quick response time.

The initial setup of Symantec Endpoint Security Enterprise was easy.

The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price.

My advice to others is they should try Symantec Endpoint Security Enterprise. I have not had much luck selling the other solutions.

I rate Symantec Endpoint Security Enterprise an eight out of ten.

My main use of this solution is for endpoint protection.

The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it. 

I've been working with this solution for two to three years.

This solution's performance is good, and we've never had any issues with its stability.

This solution is scalable.

Symantec's technical support is fine.

The initial setup was very straightforward.

I would rate this solution ten out of ten.

Symantec Endpoint Security Enterprise is a typical solution that provides security on your endpoints, and gives protection from malware.

What we liked the most about Symantec Endpoint Security Enterprise was its simplicity.

Our company started using it even before I joined, so I don't know what was the drive at that point in time, but Symantec Endpoint Security Enterprise has been a leader in the Gartner Magic Quadrant for the category "Endpoint Protection Platform" or EPP. We are closely following Gartner's recommendations, but Symantec got acquired, and after the acquisition, their technical support was not very good, so we moved from Symantec to CrowdStrike.

What I would like to see in the next release of Symantec Endpoint Security Enterprise is more stability.

We've used Symantec Endpoint Security Enterprise for 17 years, and we've used it in the last year.

Symantec Endpoint Security Enterprise used to be a stable product, but in the last three years, it went from excellent to poor, in terms of stability.

Symantec Endpoint Security Enterprise has very good scalability.

Symantec Endpoint Security Enterprise used to provide good technical support, but after they were acquired, their support changed and wasn't as good.

We used CrowdStrike.

My focus is on security. We are on the journey towards the right security. We're choosing the right security solutions. Currently, we are finalizing and choosing between two security solutions, e.g. identity management solutions that we are still evaluating.

We used the latest version of Symantec Endpoint Security Enterprise, and it was on-premises.

For the deployment of this solution, if we need to roll it out to our entire organization, it would take at least one and a half months. We only needed two to three people to take care of the deployment and maintenance of Symantec Endpoint Security Enterprise.

We used to have 800 users of this solution within our organization, but now we have zero users.

I'm not recommending this solution to other people.

I'm rating Symantec Endpoint Security Enterprise six out of ten.