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General Manager at InfoMed Technologies PLC
Reseller
Top 10
Focuses on advanced prevention for traditional endpoints and modern mobile devices and to include attack surface reduction capabilities and detection and response technologies
Pros and Cons
  • "We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns."
  • "I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise."

What is our primary use case?

I find Symantec Endpoint Security Enterprise valuable for various reasons. It offers comprehensive protection against malware and network threats, and provides advanced threat protection features. The device protection and network threat prevention aspects are particularly noteworthy.

What is most valuable?

We rely on Symantec Endpoint Security Enterprise to safeguard our computer systems from malware. Occasionally, we have encountered issues related to antivirus or malware, but overall, the application has been instrumental in addressing these concerns.             

What needs improvement?

I don't see any specific areas for improvement. They are knowledgeable about advanced solutions, so no suggestions from my end. Maybe there are minor enhancements, like improving UI features or dashboards, but overall, the product is well-designed. As for additional features, I hope they incorporate Kipops, specifically AI functionality, in the next release of Symantec Endpoint Security Enterprise.

For how long have I used the solution?

I have experience with Symantec Endpoint Security Enterprise.

Buyer's Guide
Symantec Endpoint Security Enterprise
September 2025
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

Overall, my impression of the stability of Symantec Endpoint Security Enterprise is very positive, around a seven. It's very stable, and it doesn't impact the workflow negatively. I haven't encountered any significant problems, and the product is designed to be lightweight on user computers, avoiding the need for large installations.

What do I think about the scalability of the solution?

One can purchase licenses based on scalability, depending on the number of devices you have. The starting point is around five licenses, but there's no upper limit. We've never encountered any issues with scalability, continually adding more without reaching a limit. It's a solid ten in terms of scalability.A significant number of our customers, around twelve, are currently using Symantec Endpoint Security Enterprise. They represent a mix of small, medium, and enterprise businesses.

How are customer service and support?

In terms of interaction, they are prompt and supportive during calls, providing effective assistance. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy.The deployment time varies based on the number of computers, but on servers, it typically takes around an hour or so. The deployment process involves downloading the Symantec Endpoint Security Enterprise software and installing it. That's essentially all we need to do, and it usually takes about an hour for the process to complete.

What's my experience with pricing, setup cost, and licensing?

It's not the cheapest, but it's reasonably priced, around a five on a scale from one to ten. It's suitable for small, medium, and enterprise businesses and offers competitive pricing. There are no additional costs; it's a renewable purchase, either annually or as needed.

What other advice do I have?

I highly recommend Symantec Endpoint Security Enterprise. Before using it, users need to ensure their hardware meets the minimum requirements specified by the product. Overall, on a scale from one to ten, where one is worse and ten is the best, I would rate this product a solid ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
PeerSpot user
Team Lead at Deriv
Real User
Top 10
Helps with detection but needs improvement in management
Pros and Cons
  • "We use the solution for detection."
  • "Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."

What is our primary use case?

We use the solution for detection. 

What needs improvement?

Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage. 

For how long have I used the solution?

I have been using the product for four months. 

What do I think about the stability of the solution?

I rate Symantec Endpoint Security Enterprise's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the product's scalability an eight out of ten. 

How was the initial setup?

I rate the product's deployment a seven out of ten. It is quick. 

What was our ROI?

We have seen ROI with the product's use. 

What's my experience with pricing, setup cost, and licensing?

I rate the tool's pricing a six out of ten. 

What other advice do I have?

I rate the product a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Symantec Endpoint Security Enterprise
September 2025
Learn what your peers think about Symantec Endpoint Security Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
System Admin at a manufacturing company with 201-500 employees
Real User
A scalable solution that provides user-friendly features and good technical support
Pros and Cons
  • "Device Control is very user-friendly."
  • "The product must develop some virus definition features."

What is our primary use case?

We use the solution for endpoint protection.

What is most valuable?

Every feature in the product is good. Device Control is very user-friendly. Application Control and firewall features are also valuable.

What needs improvement?

The product must develop some virus definition features.

For how long have I used the solution?

I have been using the solution for almost four years. The version is updated automatically.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The solution is scalable. We have 50 users in our company.

How are customer service and support?

The technical support is good. We go through a local vendor.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution was easy to implement. It was user-friendly.

What about the implementation team?

A single admin is enough to manage the solution.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is okay when compared to other products.

What other advice do I have?

Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Admin at IEC (Electoral Commission of South Africa)
Real User
Beneficial background operations, reliable, but better notifications needed
Pros and Cons
  • "The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you."
  • "Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats."

What is our primary use case?

We use Symantec Endpoint Security Enterprise as an antivirus in our environment. Every desktop PC is installed with our Symantec client.

What is most valuable?

The most valuable feature of Symantec Endpoint Security Enterprise is it runs in the backend and looks after the security for you.

What needs improvement?

Symantec Endpoint Security Enterprise could improve by giving notifications regarding identified threats.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for a long time.

What do I think about the stability of the solution?

I have found Symantec Endpoint Security Enterprise to be stable.

What do I think about the scalability of the solution?

Symantec Endpoint Security Enterprise is scalable.

We have over 1,000 users being protected by this solution in my organization.

How are customer service and support?

I have not used the support, but my colleagues have said it was good.

Which solution did I use previously and why did I switch?

I previously used free solutions.

How was the initial setup?

The initial setup of Symantec Endpoint Security Enterprise is simple.

What about the implementation team?

The implementation of Symantec Endpoint Security Enterprise is done by our technical team. We have four engineers that do the implementation and support of the solution.

What was our ROI?

I have seen a return on investment while using Symantec Endpoint Security Enterprise.

What other advice do I have?

I would recommend this solution to others.

I rate Symantec Endpoint Security Enterprise a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lucky  Lushaba - PeerSpot reviewer
Scrum Master at Inalpie Enterprise
Real User
Top 5Leaderboard
Quick support response, reliable, and easy setup
Pros and Cons
  • "The support from Symantec Endpoint Security Enterprise is good, they have a quick response time."
  • "Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution."

What is our primary use case?

Symantec Endpoint Security Enterprise is used for endpoint security.

What needs improvement?

Symantec Endpoint Security Enterprise should focus on cloud security with Microsoft Azure or Amazon AWS rather than having their standard solution.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for approximately one yeat

What do I think about the stability of the solution?

Symantec Endpoint Security Enterprise is stable.

I rate the stability of Symantec Endpoint Security Enterprise a five out of five.

What do I think about the scalability of the solution?

The scalability of Symantec Endpoint Security Enterprise is good, but it could improve.

How are customer service and support?

The support from Symantec Endpoint Security Enterprise is good, they have a quick response time.

How was the initial setup?

The initial setup of Symantec Endpoint Security Enterprise was easy.

What's my experience with pricing, setup cost, and licensing?

The price of Symantec Endpoint Security Enterprise is expensive. When compared to other solutions they should reduce the price.

What other advice do I have?

My advice to others is they should try Symantec Endpoint Security Enterprise. I have not had much luck selling the other solutions.

I rate Symantec Endpoint Security Enterprise an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
VivekSaini - PeerSpot reviewer
IT Consultant at a tech vendor with 10,001+ employees
Real User
Top 5Leaderboard
High-performing security solution that's stable and easy to set up
Pros and Cons
  • "This solution's performance is good, and we've never had any issues with its stability."
  • "The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."

What is our primary use case?

My main use of this solution is for endpoint protection.

What needs improvement?

The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it. 

For how long have I used the solution?

I've been working with this solution for two to three years.

What do I think about the stability of the solution?

This solution's performance is good, and we've never had any issues with its stability.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Symantec's technical support is fine.

How was the initial setup?

The initial setup was very straightforward.

What other advice do I have?

I would rate this solution ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1220499 - PeerSpot reviewer
Technical Support Engineer at Jainam Technologies
Real User
Easy setup, responsive support, and useful application
Pros and Cons
  • "The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."
  • "In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."

What is most valuable?

The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently.

What needs improvement?

In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for approximately 10 years.

What do I think about the stability of the solution?

I have found Symantec Endpoint Security Enterprise to be stable.

What do I think about the scalability of the solution?

Symantec Endpoint Security Enterprise is scalable.

Our clients are typically medium-sized businesses.

How are customer service and support?

The technical support from Symantec Endpoint Security Enterprise was great.

Which solution did I use previously and why did I switch?

I did not use another solution previously.

How was the initial setup?

The setup of Symantec Endpoint Security Enterprise was easy. The time it takes for the implementation is approximately one month.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is reasonable.

What other advice do I have?

I rate Symantec Endpoint Security Enterprise a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1254573 - PeerSpot reviewer
Sr. Consultant, Cyber Security at a tech services company with 501-1,000 employees
Real User
Proactive threat protection, simple implementation, but support could improve
Pros and Cons
  • "The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR."
  • "Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."

What is our primary use case?

We have a lot of government and non-government customers here in UAE who normally use Symantec Endpoint Security Enterprise.

Most of the deployments are on-premise. There is a counterpart, but the problem is with a few customers don't want the data to go to the cloud. There is a Symantec Endpoint Security service, which is the same as the protection manager on-premise, but it's on the cloud.

Generally, people prefer building their own virtual environment. They prefer hosting everything on-premise, to allow them to have more control.

Symantec Endpoint Security Enterprise provides our customers with needed signature-based AV. In addition, they have built-in IPS, Sonar, and a lot of other technologies that, traditionally, Symantec technology provides.

How has it helped my organization?

The solution solves the requirement of my organization. Symantec Endpoint Security Enterprise is a basic solution, it's a standard EV, with a few more features.

What is most valuable?

The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR.

What needs improvement?

Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for approximately eight years.

What do I think about the stability of the solution?

Symantec Endpoint Security Enterprise is quite stable. we have had it for a long time and people have faith in it. 

We have not heard a lot of complaints from our customers regarding the stability.

What do I think about the scalability of the solution?

The scalability is something that they have built-in to the solution because you can use multiple replication partners. They have a concept of replication partners where, when you want to scale up or if you want to have multiple nodes, you can create multiple replication partners in multiple databases. Most of my customers are using this concept where they have multiple sites, such as a production site, where they have replication already. You can create policies in one region and you can replicate them across multiple regions.

The administrators use the solution regularly, but for the end-users, it is working by default.

We have approximately 25 customers and each has more than 1000 licenses.

How are customer service and support?

The standard support from Symantec Endpoint Security Enterprise is good. However, there is a separate vertical within Broadcom or Symantec, which we connect with for a custom white list. We had a custom application, which was being detected as a threat where it shouldn't have. 

The time required for us to contact Symantec, to mark the application as benign takes a very long time. They have a very long procedure, that should be shortened, it would be good for us. We've already given the suggestion to Broadcom to do it.

How was the initial setup?

The implementation of Symantec Endpoint Security Enterprise is traditional, it's not very complicated. They have a very simple centralized solution, which consists of a manager, database, and clients, it's very simple.

Deployment of this product doesn't take very long. If everything goes well, it can be done in under a week, even the most complex implementations. The agent rollouts take time, but building the infrastructure can be done in a week.

What about the implementation team?

We push some of the deployment responsibility to the customer because they have their own solutions. Some may have Desktop Sentinel or SCCM, it depends on what kind of deployment products they have. Although, this Symantec comes with its own, deployment tool. If the customer doesn't have a deployment tool this solution has the capability to deploy agents, it is in their manager management console.

The administrator is going to do daily maintenance activities.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Kaspersky and CrowdStrike.

What other advice do I have?

Symantec Endpoint Security Enterprise is a hassle-free solution and people are looking for a quick, traditional AV this solution is a good option. They have been in the market for a very long time and they have the maximum number of signatures, such as Kaspersky. They have a competitive edge over the other vendors in the market, at least from a historical point of view, they have a very big database.

These days the traditional AV doesn't suffice. You need to have that advanced functionality that comes with a solution, such as CrowdStrike. It has everything in one solution, you don't have to purchase multiple solutions and have the problem of integrating all of them together. If can have one solution which is lightweight, doesn't disturb the end-users, causes minimum issues, you should choose that particular solution.

I rate Symantec Endpoint Security Enterprise a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Symantec Endpoint Security Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Symantec Endpoint Security Enterprise Report and get advice and tips from experienced pros sharing their opinions.