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it_user1220499 - PeerSpot reviewer
Technical Support Engineer at Jainam Technologies
Real User
Mar 30, 2022
Easy setup, responsive support, and useful application
Pros and Cons
  • "The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."
  • "In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation."

What is most valuable?

The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently.

What needs improvement?

In the future, Symantec Endpoint Security Enterprise should improve the firewall and documentation.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for approximately 10 years.

What do I think about the stability of the solution?

I have found Symantec Endpoint Security Enterprise to be stable.

Buyer's Guide
Symantec Endpoint Security Enterprise
May 2026
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What do I think about the scalability of the solution?

Symantec Endpoint Security Enterprise is scalable.

Our clients are typically medium-sized businesses.

How are customer service and support?

The technical support from Symantec Endpoint Security Enterprise was great.

Which solution did I use previously and why did I switch?

I did not use another solution previously.

How was the initial setup?

The setup of Symantec Endpoint Security Enterprise was easy. The time it takes for the implementation is approximately one month.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is reasonable.

What other advice do I have?

I rate Symantec Endpoint Security Enterprise a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1254573 - PeerSpot reviewer
Sr. Consultant, Cyber Security at a tech services company with 501-1,000 employees
Real User
Feb 10, 2022
Proactive threat protection, simple implementation, but support could improve
Pros and Cons
  • "The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR."
  • "Symantec Endpoint Security Enterprise is a hassle-free solution and people are looking for a quick, traditional AV this solution is a good option."
  • "Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."
  • "Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing."

What is our primary use case?

We have a lot of government and non-government customers here in UAE who normally use Symantec Endpoint Security Enterprise.

Most of the deployments are on-premise. There is a counterpart, but the problem is with a few customers don't want the data to go to the cloud. There is a Symantec Endpoint Security service, which is the same as the protection manager on-premise, but it's on the cloud.

Generally, people prefer building their own virtual environment. They prefer hosting everything on-premise, to allow them to have more control.

Symantec Endpoint Security Enterprise provides our customers with needed signature-based AV. In addition, they have built-in IPS, Sonar, and a lot of other technologies that, traditionally, Symantec technology provides.

How has it helped my organization?

The solution solves the requirement of my organization. Symantec Endpoint Security Enterprise is a basic solution, it's a standard EV, with a few more features.

What is most valuable?

The most valuable features of Symantec Endpoint Security Enterprise are the proactive threat protection and the normal spyware protection which they offer in addition to catching standard threats. It all works well for us even without an EDR.

What needs improvement?

Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks.

For how long have I used the solution?

I have been using Symantec Endpoint Security Enterprise for approximately eight years.

What do I think about the stability of the solution?

Symantec Endpoint Security Enterprise is quite stable. we have had it for a long time and people have faith in it. 

We have not heard a lot of complaints from our customers regarding the stability.

What do I think about the scalability of the solution?

The scalability is something that they have built-in to the solution because you can use multiple replication partners. They have a concept of replication partners where, when you want to scale up or if you want to have multiple nodes, you can create multiple replication partners in multiple databases. Most of my customers are using this concept where they have multiple sites, such as a production site, where they have replication already. You can create policies in one region and you can replicate them across multiple regions.

The administrators use the solution regularly, but for the end-users, it is working by default.

We have approximately 25 customers and each has more than 1000 licenses.

How are customer service and support?

The standard support from Symantec Endpoint Security Enterprise is good. However, there is a separate vertical within Broadcom or Symantec, which we connect with for a custom white list. We had a custom application, which was being detected as a threat where it shouldn't have. 

The time required for us to contact Symantec, to mark the application as benign takes a very long time. They have a very long procedure, that should be shortened, it would be good for us. We've already given the suggestion to Broadcom to do it.

How was the initial setup?

The implementation of Symantec Endpoint Security Enterprise is traditional, it's not very complicated. They have a very simple centralized solution, which consists of a manager, database, and clients, it's very simple.

Deployment of this product doesn't take very long. If everything goes well, it can be done in under a week, even the most complex implementations. The agent rollouts take time, but building the infrastructure can be done in a week.

What about the implementation team?

We push some of the deployment responsibility to the customer because they have their own solutions. Some may have Desktop Sentinel or SCCM, it depends on what kind of deployment products they have. Although, this Symantec comes with its own, deployment tool. If the customer doesn't have a deployment tool this solution has the capability to deploy agents, it is in their manager management console.

The administrator is going to do daily maintenance activities.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Kaspersky and CrowdStrike.

What other advice do I have?

Symantec Endpoint Security Enterprise is a hassle-free solution and people are looking for a quick, traditional AV this solution is a good option. They have been in the market for a very long time and they have the maximum number of signatures, such as Kaspersky. They have a competitive edge over the other vendors in the market, at least from a historical point of view, they have a very big database.

These days the traditional AV doesn't suffice. You need to have that advanced functionality that comes with a solution, such as CrowdStrike. It has everything in one solution, you don't have to purchase multiple solutions and have the problem of integrating all of them together. If can have one solution which is lightweight, doesn't disturb the end-users, causes minimum issues, you should choose that particular solution.

I rate Symantec Endpoint Security Enterprise a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Symantec Endpoint Security Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Symantec Endpoint Security Enterprise Report and get advice and tips from experienced pros sharing their opinions.