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Bitdefender Total Security vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
 

Customer Service

Sentiment score
8.3
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
The technical support is good, with a rating of eight out of ten.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
 

Stability Issues

Sentiment score
8.6
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
There is a commercial aspect where having an unlimited VPN would enhance the product.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
The pricing is considered to be a good value for money.
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
It also offers robust protection against next-generation threats like ransomware and phishing.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 3.1%, up from 1.9% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Bitdefender Total Security3.1%
Symantec Endpoint Security Enterprise0.5%
Other96.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Arvin Nuhandya - PeerSpot reviewer
User-friendly and best suitable for small to medium businesses
Setting up Bitdefender is easy if there is no existing endpoint protection. If there is, it gets a bit more complicated. You will need to remove any current security software on your computer or endpoint before installing Bitdefender to avoid conflicts. Deployment involved registering online and, during the process, we encountered minimal issues. Any problems were quickly resolved by referring to the well-defined website resources. The deployment team consisted of just one or two people, given that we are an SMB company. The entire deployment took approximately two hours. Maintaining Bitdefender is easy, especially with the cloud-based version. However, in an on-premise setup using the call function, it might involve moving from PC to PC for upkeep.
Intekhab Ahmad. - PeerSpot reviewer
A product that offers good threat detection capabilities to its users
The product has improved my company through its area of threat detection. The other applications use the same engine as Symantec Endpoint Security Enterprise. Symantec Endpoint Security Enterprise does not have a set of 100 percent useful things in the tool. Sometimes, a user may know that a file system does not contain any viruses, but it is labeled as a virus by Symantec Endpoint Security Enterprise, making it an issue for users. The aforementioned problem prompts me to contact the product support team via email so that my company can get some help dealing with such problems. I would say that my experience with deploying the product across multiple devices in my company is not tough and can be easy, especially if you have domain environments. The feature of the product that is the most effective for threat prevention stems from the fact that the tool provides updates. The main problem with the solution is that a user has to do the updates manually, so at times, the product is not useful, especially when the machine has to be shut down for updates when new viruses are introduced on the market. I rate the solution's ease of use and administration a seven and a half out of ten. I suggest that those who plan to buy the solution periodically update the product, especially in the area of the virus engine. I rate the tool an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
17%
Healthcare Company
6%
Government
5%
Manufacturing Company
13%
Comms Service Provider
11%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The location-tracking feature for finding phones could be improved, as well as the remote wipe functionality. There is a commercial aspect where having an unlimited VPN would enhance the product, a...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many customers are seeking modern protection features such as MDR (managed detection and r...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
 

Overview

Find out what your peers are saying about Bitdefender Total Security vs. Symantec Endpoint Security Enterprise and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.