We primarily use the solution as active protection for our endpoints. We also use it for its upgrade frequency.
Fast, easy to set up, and scalable
Pros and Cons
- "The initial setup is very simple and straightforward."
- "So far, we've been pleased with its capabilities for the most part."
- "They need to develop a multi-language interface."
- "The localization could be better. It could be more friendly for local users."
What is our primary use case?
What is most valuable?
The solution runs very quickly.
The solution is stable.
It's quite a scalable product.
The initial setup is very simple and straightforward.
What needs improvement?
The localization could be better. It could be more friendly for local users.
It's a solution that's only in English. It makes it difficult if you, for example, speak a different language. If that's the case, and you don't understand English well, you might struggle to understand aspects of the product. They need to develop a multi-language interface.
For how long have I used the solution?
I've been dealing with the solution for about five years at this point. It's been a while.
Buyer's Guide
Symantec Endpoint Security
April 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. The performance is reliable.
What do I think about the scalability of the solution?
We've found the scalability to be good. If we need to expand it, we can do so.
We have one customer who currently uses the product.
How was the initial setup?
The initial setup is not difficult or complex. It's quite straightforward and fairly simple to implement.
I cannot recall, however, exactly how long the deployment process took.
You only need one engineer to handle the deployment and maintenance aspects. You do not need a large team.
What about the implementation team?
We are integrators. We are able to handle implementations for our clients.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the exact licensing costs. We recommend the solution to our clients, however, they buy the license from the vendor directly.
What other advice do I have?
We are Symantec integrators.
I'd rate the solution at an eight out of ten. So far, we've been pleased with its capabilities for the most part.
I'd recommend the solution to other users and companies. We already recommend it to our clients.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
IT Manager at a hospitality company with 51-200 employees
Priced high, better email integrations needed, but has functional central control console
Pros and Cons
- "I have found the central control console the most valuable feature."
- "I have found the central control console the most valuable feature."
- "There is room for improvement in the zero-day threat detection system."
- "There is room for improvement in the zero-day threat detection system."
What is our primary use case?
The primary use of this solution is for security.
What is most valuable?
I have found the central control console the most valuable feature.
What needs improvement?
There is room for improvement in the zero-day threat detection system.
In the next release of this solution, the email integration could improve.
For how long have I used the solution?
I have been using this solution for approximately five years.
What's my experience with pricing, setup cost, and licensing?
When comparing this solution to others in the current market it is expensive.
What other advice do I have?
I rate Symantec End-User Endpoint Security a four out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Symantec Endpoint Security
April 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Director for Cybersecurity Solutions at a tech services company with 11-50 employees
Best support, easy to deploy and update, but needs more advanced features and more integration with other vendors
Pros and Cons
- "Its ease of use in deploying it and regular updates are most valuable."
- "We no longer have to deal with day-to-day threats, and we can focus more on work."
- "It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors."
- "It can be improved in terms of features and integration. It should have more advanced features and more integration."
What is our primary use case?
We use it for endpoint security.
How has it helped my organization?
We no longer have to deal with day-to-day threats, and we can focus more on work. Whenever there are some problems, our operations don't stop. So, we can continue our work knowing that there is a good security solution protecting us.
What is most valuable?
Its ease of use in deploying it and regular updates are most valuable.
What needs improvement?
It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
It is not stable in terms of the company. They have already been bought many times. A lot of people are changing brands because of the acquisition of Broadcom. So, it is not much stable.
How are customer service and technical support?
They are the best. There is no problem in regards to response time. You can easily get technical support.
How was the initial setup?
Its initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription.
What other advice do I have?
If you are looking for regular endpoint security, you can count on Symantec, but if you're looking for more advanced security or have advanced requirements, or if you have a big company that has different security products in place, you might as well look for another one. I could suggest Symantec if your security appetite is not that big.
I would rate Symantec End-User Endpoint Security a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
Technology Strategy Consultant at a tech services company with 10,001+ employees
Blocks computer viruses
Pros and Cons
- "The product blocks computer viruses."
- "I will continue to use this product and definitely recommend it to other users."
- "Future releases should ideally be cheaper."
- "I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing."
What is our primary use case?
I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.
What needs improvement?
I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.
For how long have I used the solution?
I have been using the product for around four years.
How are customer service and technical support?
I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.
How was the initial setup?
As for the initial setup, it was my IT team that handled the installation and this can be done directly from the cloud. Everything is on the cloud nowadays and this precludes the need to make purchases. An advantage to cloud installation over that done on premises is that all the updates and security patches and EMP to the particular antivirus may be handled from the cloud itself.
What other advice do I have?
I will continue to use this product and definitely recommend it to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Information Technology Officer at AMX
Provides great security and is very user friendly
Pros and Cons
- "Great security and very user friendly."
- "The product provides great security and is very user friendly."
- "Difficult to set up on older systems."
- "We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems."
What is our primary use case?
This product is an antivirus system and a firewall system for our companyh. We are customers of Symantec.
What is most valuable?
The product provides great security and is very user friendly. I'm happy with the dashboards and interface.
What needs improvement?
We have issues when we install in older systems, such as Windows 7, it's difficult to carry out the set up on these systems.
For how long have I used the solution?
We've been using this solution for nearly three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We only have around 30 users so scalability is not an issue.
What's my experience with pricing, setup cost, and licensing?
We had some issues with licensing registration on the company website. We pay on an annual basis and it's a fair price.
What other advice do I have?
I rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager IS Security at a manufacturing company with 5,001-10,000 employees
Very stable and easy to manage but needs advanced threat protection
Pros and Cons
- "It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
- "The solution is constantly getting updated with the latest definitions, it's easy to get it across to all clients, the agent installation is very easy and the agent will talk to the server, and it is very easy to manage everything in relation to the implementation and processing."
- "If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
- "It would be great if the solution could match up with the competition's offerings - for example, making sure they are keeping up with, for example, CrowdStrike and other offerings."
What is our primary use case?
We primarily use the product for all of our desktops and laptops; we use it for security purposes - for endpoint protection.
What is most valuable?
The solution is constantly getting updated with the latest definitions.
It's easy to get it across to all clients. The agent installation is very easy and the agent will talk to the server.
It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy.
The solution scales quite well.
The solution has proven itself to be very stable over the years.
Technical support has been pretty good in general.
What needs improvement?
It would be great if the solution could match up with the competition's offerings - for example, making sure they are keeping up with, for example, CrowdStrike and other offerings.
They need to ensure they are continuously keeping up with cybersecurity trends.
If the next release contained advanced threat protection and EDR, et cetera, it would be really fantastic.
If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based. If they should come with an in-memory option, it should work at the random-access memory level also.
For how long have I used the solution?
We've been using Symantec for the past two decades. It's been a long time. I have years of experience with the product.
What do I think about the stability of the solution?
The stability has been very good. We haven't had any issues in that respect. There are no bugs or glitches. It doesn't crash or freeze. Its performance is very reliable.
What do I think about the scalability of the solution?
The solution can scale if you need it to. If a company needs to expand it, it shouldn't be a problem to do so.
I can't speak to how many of our users are currently on the product at this time.
As of right now, we do not have plans to increase the usage within our organization.
How are customer service and technical support?
Technical support has been very good so far. We find them to be helpful and responsive. We're quite satisfied with the level of support we get.
How was the initial setup?
The initial setup is not overly complex. It is very simple and straightforward. A company shouldn't have any issues with the initial implementation.
Which other solutions did I evaluate?
We may switch to another solution and we are evaluating a variety of options currently. We have not come to a decision just yet. We simply want to see what else is on the market and how this product stands up to other solutions. We're mostly just curious to see what is happening in the space. We've looked at, for example, CrowdStrike, among others.
What other advice do I have?
We are a customer as well as an end-user. We don't have a professional or business relationship with the company.
We only ever use the latest version of the solution. I'm not sure what version number we are on right now, however.
I would rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Unit Head Infrastructure at First Woman Bank Limited
Stable and easy to use but could do with additional features
Pros and Cons
- "Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it."
- "Their threat protection is very good."
- "Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product."
- "Some vendors are starting to give Symantec Endpoint Security a run for their money."
What is our primary use case?
Our primary use case for Symantec Endpoint Security is threat intelligence and endpoint protection. Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it.
What is most valuable?
What I've found the most valuable is that it's stable and easy to use. Device control and management is especially easy.
What needs improvement?
Some vendors are starting to give Symantec Endpoint Security a run for their money. Even Symantec's basic DLP features are getting to a point where they're good enough for some organizations' endpoint security needs. The company should be anticipating this. It might be a good idea to introduce some additional features to Symantec Endpoint Security.
For how long have I used the solution?
I have been using this solution for five to six years.
What do I think about the stability of the solution?
Symantec Endpoint Security is stable and easy to use.
How are customer service and technical support?
I have not had much experience with their tech support.
How was the initial setup?
Installation is was straightforward for us. There was not very much to it.
What about the implementation team?
We did get some vendor support but six or seven of our engineers were involved in the process.
What's my experience with pricing, setup cost, and licensing?
Symantec Endpoint Security does have some aggressive competitors and they're offering very competitive pricing. Maybe Symantec Endpoint Security could amend their pricing structure, but they always offer a good product.
Which other solutions did I evaluate?
We evaluated one other antivirus, but I forgot its name. Symantec Endpoint Security was way better compared to that product.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager at a comms service provider with 1,001-5,000 employees
Stable, works in the background, and doesn't seem to take too many resources
Pros and Cons
- "The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
- "The most valuable feature is that I don't feel that it is there."
- "It can maybe send notifications when there is an update and everything is successful."
- "It can maybe send notifications when there is an update and everything is successful."
What is our primary use case?
I am using this solution for protecting myself from outside dangers. I am not using it on a daily basis. I open it very rarely. I open it only when I get an alert that I have got a suspicious file or something like that. I then go to the quarantine zone to check it.
What is most valuable?
The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product.
It works because I have never been infected since I have been using this solution. Its interface is also very good.
What needs improvement?
It can maybe send notifications when there is an update and everything is successful.
For how long have I used the solution?
We have been using this solution for the entire life of our organization. It has probably been ten years.
What do I think about the stability of the solution?
It is completely stable. There are no issues. I don't find it slowing my laptop. I don't know if my laptop is powerful or the application doesn't take too many resources. A few years ago, the antivirus was slowing down computers and laptops, but now, I don't feel any such issue.
What do I think about the scalability of the solution?
We have about 700 employees in our company, and a lot of them are using the same protection system.
How are customer service and technical support?
I have an IT department that gives me technical support.
Which solution did I use previously and why did I switch?
We did not use any other products in our organization. We have only been using Symantec products.
How was the initial setup?
I was not involved in its installation. It was set up on the laptop before I got it from the IT department.
What other advice do I have?
I would recommend this solution to others. It is a stable product. I would keep on using it unless my company decides otherwise.
I would rate Symantec End-User Endpoint Security a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: April 2026
Product Categories
Endpoint Protection Platform (EPP)Popular Comparisons
CrowdStrike Falcon
Cortex XDR by Palo Alto Networks
Microsoft Defender for Endpoint
SentinelOne Singularity Endpoint
HP Wolf Security
Trellix Endpoint Security Platform
Check Point Harmony Endpoint
Fortinet FortiClient
ESET Endpoint Protection Platform
Kaspersky Next XDR Optimum
TrendAI Vision One – Endpoint Security
Intercept X Endpoint
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Compare Microsoft Windows Defender and Symantec Endpoint Protection. How Do I Choose?
- Symantec Endpoint vs. McAfee Complete Endpoint Protection: Technical Comparison Between Data Loss Protection Solutions
- Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
- What is the biggest difference between ESET Endpoint Security and Symantec Endpoint Protection?
- Which is better - Cortex XDR or Symantec End-User Endpoint Security?
- Which offers better endpoint security - Symantec or Microsoft Defender?
- What are the pros and cons of Bitdefender GravityZone Ultra vs Symantec End-User Endpoint Security?
- Have you been experiencing any pain points with Symantec recently?
- What is the biggest difference between EPP and EDR products?
- Can Cylance be used with Symantec or Kaspersky endpoint solutions without conflict?

















