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Director Of Services at a tech services company with 1,001-5,000 employees
Real User
Dec 12, 2021
Simple to install, stable, and has good technical support
Pros and Cons
  • "Symantec End-User Endpoint Security is easy to use."
  • "Overall, the price could be reduced."

What is most valuable?

Symantec End-User Endpoint Security is easy to use.

I am completely satisfied with this solution.

What needs improvement?

Overall, the price could be reduced.

For how long have I used the solution?

We have been using Symantec End-User Endpoint Security for at least five years.

We are using the latest versions.

What do I think about the stability of the solution?

We have no issues with the stability of Symantec End-User Endpoint Security.

Buyer's Guide
Symantec Endpoint Security
October 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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What do I think about the scalability of the solution?

It's a scalable solution.

We have approximately 500 users in our organization.

How are customer service and support?

The technical support provided by Symantec End-User Endpoint Security is good.

Which solution did I use previously and why did I switch?

I use Google Meet.

We use whatever the customer wants because we are IT, service providers. However, we use Amazon for our internal application.

We also use Linux, most of the time.

How was the initial setup?

The installation is straightforward.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper.

What other advice do I have?

I would recommend this solution to others who are considering using it.

I would rate Symantec End-User Endpoint Security an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1721769 - PeerSpot reviewer
Assistant Engineer at Harel Mallac Technologies Ltd
Real User
Nov 30, 2021
Stable, easy to use, and simple deployment
Pros and Cons
  • "The solution is easy to use."
  • "Symantec End-User Endpoint Security is easy to deploy."
  • "The technical support could improve because when you reach level one support there is a lot of delays."

What is our primary use case?

Symantec End-User Endpoint Security is used for network security.

What is most valuable?

The solution is easy to use.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately 10 years.

What do I think about the stability of the solution?

I have found Symantec End-User Endpoint Security to be stable.

The time frame for the implementation all depends on the number of users, the number of licenses that have been purchased by the company. The typical time frame is three to four days.

What do I think about the scalability of the solution?

I have approximately five customers using this solution.

How are customer service and support?

The technical support could improve because when you reach level one support there is a lot of delays.

How was the initial setup?

Symantec End-User Endpoint Security is easy to deploy.

What about the implementation team?

To do the implementation it is best to have one engineer and one IT person for the job.

What's my experience with pricing, setup cost, and licensing?

We have some customers on a one-year license and others on a three-year license.

What other advice do I have?

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Symantec Endpoint Security
October 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
reviewer944616 - PeerSpot reviewer
Manager IT & Infrastructure at a energy/utilities company with 201-500 employees
Real User
Nov 8, 2021
Robust, stable, and scalable
Pros and Cons
  • "Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
  • "The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
  • "The technical support of Symantec was very good earlier, but it has merged with Broadcom."

What is our primary use case?

Symantec End-User Endpoint Security came with our antivirus protection as a package. Additionally, Symantec Endpoint Protection Manager comes with it by default and it is a wonderful tool.

What is most valuable?

Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system.

What needs improvement?

The solution could improve by adding encryption. If it had encryption along with antivirus it would be better.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately 15 years.

What do I think about the stability of the solution?

Symantec End-User Endpoint Security is stable.

What do I think about the scalability of the solution?

The solution is scalable.

I would rate the scalability of Symantec End-User Endpoint Security an eight out of ten.

How are customer service and support?

The technical support of Symantec was very good earlier, but it has merged with Broadcom. There are some delays happening and I hope they are resolved soon.

What's my experience with pricing, setup cost, and licensing?

The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive.

What other advice do I have?

I rate Symantec End-User Endpoint Security a nine out of ten because of the endpoint protection and its antivirus capability. It takes care of all the requirements of its customers. If the solution had encryption I would have rated it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Corporate IT Manager at a pharma/biotech company with 11-50 employees
Real User
Oct 27, 2021
We can see everything at a glance and manage all antivirus updates from a single central point
Pros and Cons
  • "It just works, we have a console and I can see it at a glance, I don't have any problems with it at all, and all the antivirus updates are managed from a single central point."
  • "It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."

What is most valuable?

It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all.

I can push the client out. All the antivirus updates are managed from a single central point, and it just works. 

What needs improvement?

It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both.

For how long have I used the solution?

I have been using this solution for 15 years.

What do I think about the stability of the solution?

We haven't had any problems with it.

What other advice do I have?

I would rate Symantec End-User Endpoint Security an eight out of 10. We haven't had any problems with it. It just works.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO Iberia & Latam at a recruiting/HR firm with 10,001+ employees
Real User
Oct 4, 2021
Robust, simple to install, and is scalable
Pros and Cons
  • "It's a robust product."
  • "Symantec End-User Endpoint Security is a good product; it's a stable, robust, and scalable solution that we have successfully used for more than 10 years with 500 users in our organization."
  • "The artificial intelligence of Symantec End-User Endpoint Security could be better."

What is most valuable?

Symantec End-User Endpoint Security is a good product.

It's a robust product.

What needs improvement?

There are several new products that offer better protection.

The artificial intelligence of Symantec End-User Endpoint Security could be better.

The web filter could be improved.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for more than 10 years.

What do I think about the stability of the solution?

It's a stable product, very robust.

What do I think about the scalability of the solution?

Symantec End-User Endpoint Security is a scalable product.

We have 500 users in our organization.

How are customer service and support?

I have not contacted technical support.

Which solution did I use previously and why did I switch?

Apart from Symantec End-User Endpoint Security, I use other platforms. We have many different systems, such as Sandbox products, and other EDRs.

How was the initial setup?

The installation is very easy.

What other advice do I have?

I would rate Symantec End-User Endpoint Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Officer - Quality Assurance at a tech services company with 201-500 employees
Real User
Oct 3, 2021
Easy to manage console, stable, but more knowledgeable support needed
Pros and Cons
  • "The administrator's console is very good and easy to manage with it, and deploying patches, definition updates, and reports is simple."
  • "The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing."

What is our primary use case?

Symantec End-User Endpoint Security is used for network security.

What is most valuable?

The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately nine years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

Symantec End-User Endpoint Security is scalable.

We have approximately 850 endpoint clients using the solution.

How are customer service and support?

The support from Symantec has been poor in my experience. They did not have the knowledge to help us with the issues we were facing.

Which other solutions did I evaluate?

I have evaluated Kaspersky, CrowdStrike, and Sophos solutions.

What other advice do I have?

I would recommend Symantec End-User Endpoint Security to others. However, I would advise people before implementing the solution they have all the support channels in place to manage it.

In the case of the software-as-a-service, nowadays, companies are looking to outsource the entire operations. I do not want my employees using the solution for anything, such as monitoring the application. We are looking for an implementation partner or the OEM itself where they deploy the solution and monitor it with only one management team. If there is an issue, they notify us. if there are not any issues then they can send regular, weekly, or monthly reports.

I rate Symantec End-User Endpoint Security a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr India Admin at Aon Hewitt
Real User
Sep 28, 2021
Has live updates but needs to support the EDR function
Pros and Cons
  • "The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
  • "Symantec End-point production doesn't support the EDR function."

What is most valuable?

The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update.

The initial setup is straightforward.

What needs improvement?

Symantec End-point production doesn't support the EDR function.

There are certain drawbacks regarding deployment. We have to leverage other things like PPM.
Another major drawback is that we can't do the deployment from the console itself. We have to depend on other products technically.

The reporting is not as good.

Check detection could be improved as well.

For how long have I used the solution?

I've been using it for three years.

How are customer service and technical support?

The support from Broadcom has been good.

How was the initial setup?

The initial setup was straightforward. I think it's automatically configured, so we didn't have to do anything.

What other advice do I have?

If you only want the Endpoint Protection solution, you can go with Symantec End-User Endpoint Security. It is an awesome solution.

However, in the case of a large user base, and you also have to take care of the deployment etc., then I would not recommend this solution.

I would rate Symantec End-User Endpoint Security at six on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1678515 - PeerSpot reviewer
swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
Sep 25, 2021
High performance, stable, and scalable
Pros and Cons
  • "The performance of Symantec End-User Endpoint Security is very good, and it does not slow down the computer like other solutions."

    What is our primary use case?

    We use Symantec End-User Endpoint Security for protecting our network.

    What is most valuable?

    The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

    For how long have I used the solution?

    I have been using Symantec End-User Endpoint Security for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Symantec End-User Endpoint Security to be scalable.

    Which solution did I use previously and why did I switch?

    I have used Eset Antivirus previously.

    What about the implementation team?

    Our IT team did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be less expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Symantec End-User Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Manish Dave - PeerSpot reviewer
    Head Of Information Security at Aarti Industries Limited
    Real User
    Aug 11, 2021
    Effective patch management, but lacking support and stability
    Pros and Cons
    • "The solutions' main features are patch management and security."
    • "Since the division of the company, we have experienced a lack of support."
    • "I would not recommend this solution because of the new changes that they have made since the division of the company."

    What is our primary use case?

    We are using Symantec End-User Endpoint Security for our network security.

    What is most valuable?

    The solutions' main features are patch management and security.

    For how long have I used the solution?

    I have been using this solution for approximately five years.

    What do I think about the stability of the solution?

    The solution is not stable.

    What do I think about the scalability of the solution?

    We had approximately 62,000 using the solution.

    How are customer service and technical support?

    Since the division of the company, we have experienced a lack of support.

    How was the initial setup?

    The installation is not easy.

    What other advice do I have?

    I would not recommend this solution because of the new changed that they have made since the division of the company. The support has gone to Accenture and their product to Broadcom. It is a big change for the AV industry.

    I rate Symantec End-User Endpoint Security a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1643460 - PeerSpot reviewer
    Director at a consultancy with 10,001+ employees
    Real User
    Aug 8, 2021
    Very scalable with good security capabilities and good stability
    Pros and Cons
    • "The solution can scale."
    • "The agent shouldn't use up so many resources at the endpoint when scanning and protecting."
    • "We have found Symantec's technical support to be very sluggish. They are very slow to respond and alert us to changes."

    What is our primary use case?

    We primarily use the solution to protect our endpoints. There are growing attacks worldwide, and we need to be protected against any eventuality - including malicious attacks or ransomware. We also use the solution to protect endpoints for users that work from home. 

    What is most valuable?

    The product is good at alerting users to anomalies.

    The detection is pretty good.

    The system has been working fine and is quite stable.

    The device control has been working impeccably. 

    The solution can scale.

    What needs improvement?

    We'd like to have a solution that offers a single pane of glass that would allow us to integrate all of our traffic and solutions under one umbrella so that we can look at all the incidents in one place. 

    The product needs to be well versed in the security landscape to best protect us from malicious attacks, as we've seen a rise in activity.

    The agent shouldn't use up so many resoures at the endpoint when scanning and protecting.

    There needs to be better communication, back and forth, between on-site teams and off-site users. If something is happening off-site there should be some sort of logging or details that can be shared with the main office.

    The solution needs to do a better job at scanning video links. 

    There have been instances where we haven't been able to find the root causes of alerts.

    The size of the footprint of the software is too high. It's quite heavy.

    Network and cloud scanning coverage needs to be expanded and improved upon.

    The functionality could be much better.

    There also needs to be more training offers to companies to help understand the technology and its capabilities a bit better. 

    Technical support is not great. They are not responsive. 

    For how long have I used the solution?

    I've been using the solution for a long time. It's been more than ten years.

    What do I think about the stability of the solution?

    For the most part, the stability is okay. 

    What do I think about the scalability of the solution?

    You can scale the solution very well. It's not an issue as well. However, the support is lacking, and it might deter users from wanting to scale. Even the resellers are warning clients that the support isn't there, and the company is not responding well to queries. 

    How are customer service and technical support?

    We have found Symantec's technical support to be very sluggish. They are very slow to respond and alert us to changes. It's quite a problem. Trend Micro, for example, has much better service. Even if you look at Palo Alto, they really work with you and give you complete training. Symantec really doesn't offer its clients much.

    Which solution did I use previously and why did I switch?

    We are using Trend Micro. Many customers seem to be moving over to them as they are losing faith in Symantec's support capabilities. 

    How was the initial setup?

    The initial setup has given us some trouble in the past. We use a Windows server and have had downtime in terms of setting things up. 

    What's my experience with pricing, setup cost, and licensing?

    They have increased the products of these products recently without any notice. This hasn't gone over well with small clients.

    What other advice do I have?

    We are customers and end-users.

    We use various versions of the solution, according to which Windows versions we are using.

    What we would really like is a solution that could really put all of our security under one pane of glass, which Symantec doesn't really do at this time. 

    Our concern is having a solution that can keep up with the shifting landscape, as malicious activity is on the rise. We need a solution that is holistic in nature and can help us work with our other in-house solutions and other products writ large.

    Also, the company seems to not be very responsive to queries. The resellers are becoming more vocal on these concerns as well. For this reason, we are considering just switching it out altogether.

    I'd rate the solution at an eight out of ten. It's a good solution for endpoint protection, however, we worry about the lack of support and response from the company.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2026
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.