All the features are valuable.
IT Security Engineer at Biztronz
All the features are valuable
What is most valuable?
How has it helped my organization?
Not applicable.
What needs improvement?
Administration, agent stability, and health.
For how long have I used the solution?
I've used this solution for three years.
Buyer's Guide
Symantec Endpoint Security
March 2025

Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
What do I think about the stability of the solution?
The client agent is not stable. I have to keep fixing it on four to five percent.
What do I think about the scalability of the solution?
There were no scalability issues.
How are customer service and support?
Technical support is average.
Which solution did I use previously and why did I switch?
We evaluated Sophos Endpoint Security and Control. We switched due to the scalability and feature set.
How was the initial setup?
The installation was straightforward.
What's my experience with pricing, setup cost, and licensing?
I don't have any idea about pricing and licensing, as they are related to another functional role.
Which other solutions did I evaluate?
We evaluated McAfee.
What other advice do I have?
it's up to them what they want to go for and what is the objective and scope they have.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of Data Center at a tech company with 51-200 employees
Symantec Anti-virus is a good AV solution. However, just make sure your computer has ample memory as it tends to consume more resources compared to other AV products out there.
Valuable Features:
Symantec Antivirus is a good anti-virus software. It has a very good scanning engine and it's user interface really looks awesome. Their live support is also very professional. There was this one time that I had an issue after an upgrade, and their tech support representative successfully resolved the issue through remote troubleshooting.Renewing subscriptions is also a breeze online or via a purchased upgrade subscription from a local shop in our city. The software came pre-installed on a laptop I bought for my dad, and installing a new key after purchasing an upgrade from a local store was just a breeze. Compared to other products like Microsoft Forefront or Kaspersky Anti-virus, Symantec Anti-virus has the better user-interface. You get a dashboard with a lot of information.
Room for Improvement:
One problem that I have with any Symantec product is the heavy consumption on resources. Though they claim that they have made inroads on this issue, their newest products still suffer from the same flaw.The problem lies in the very awesome-looking dashboard interface of the management application. There is too much information which can overwhelm basic users. As an advanced user, it simply has too much information which I could not use anyway. There are some widgets that are technically useless and just contributes to the already huge resource use of the application. Microsoft Forefront and Kaspersky Anti-virus has simpler but very usable management interfaces.I would less likely recommend this product to users who only have average RAM and CPU power. It will just eat your computer's resources and there are other products out there that can do the same job and has a less cluttered management interface.
Other Advice:
If you are a fan though of Norton before (I am) and would like to get it's latest incarnation, then this product is for loyal followers like you. Just make sure that your system can handle the extra resources required for this application.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Symantec Endpoint Security
March 2025

Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
846,617 professionals have used our research since 2012.
Network Engineer at a university with 51-200 employees
Symantec EndPoint - Provides Great Level Of Security
Valuable Features:
Symantec EndPoint Protection is a package of protection against different types of threats and vulnerabilities.
It contains anti spyware and antivirus programs for Window and Linux.
Complete solution for client server architecture.
It provides great security for network threats.
Room for Improvement:
It consumes high resources and sometimes slows down the processing.
It takes too much time to complete a scan.
It does not fix all types of Viruses and Trojans.
Other Advice:
It is a powerful antivirus of both physical and virtual environments. It is one of the best antivirus packages.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Great Review by Haseeb,
Agree with Haseeb, that the product consumes high amount of memory and that results into slower system. And also like to describe features like, it provides easy to use and intuitive Admin Panel, and dashboard to monitor overall scanning process.
Responsable de Infraestructura at a tech services company with 201-500 employees
Useful against the day-to-day viruses and security threats
What is most valuable?
Confidence and stability are the most valuable features. For years, it has been top in this area.
How has it helped my organization?
It has been very useful against the day-to-day viruses and security threats.
What needs improvement?
The custom reporting and real-time monitoring (the customizable dashboard) need improvement.
For how long have I used the solution?
I have used this solution for more than 10 years.
What do I think about the stability of the solution?
We have experienced a few stability issues in 10 years.
What do I think about the scalability of the solution?
There were no scalability issues. I work in medium-sized organizations.
How are customer service and technical support?
The few times that I contacted technical support, it was very good.
Which solution did I use previously and why did I switch?
How was the initial setup?
The installation is really intuitive.
What's my experience with pricing, setup cost, and licensing?
Symantec is a little more expensive, but it works!
What other advice do I have?
Read the best practice guidelines so as to configure/tune up your environment nice and easy.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at a tech services company with 51-200 employees
Symantec Endpoint Protection is the most popular, easy to use and high performance security software.
Valuable Features:
・ Symantec Endpoint Protection provides state-of-the-art defense against all types of attacks and seamlessly integrates the essential antivirus security tools needed into a single, high performance agent with a single management console.
• Symantec Endpoint Protection offers the following features: anti-virus, anti-spyware, firewall, intrusion prevention system, application control, device control, and proactive threat scanning.
• As an optional feature, the Symantec Endpoint Protection Manager can be integrated with the Active Directory. The Symantec Endpoint Protection Manager can import the organizational unit and the account data and synchronize that data with the Active Directory automatically.
Room for Improvement:
・ Windows only. Remote management requires IE. Client messages can be confusing. Learning how to configure can take time.
・ Some of the messages that clients receive are not easy to understand. Instead of saying that spy/virus ware is blocked, the client receives a confusing message about HTTP common name traffic detection.
・ During scans and attacks it slower downs the system, making it very difficult to work.
Other Advice:
This is the most comprehensive centrally managed endpoint security solution for businesses. It includes a host-based intrusion protection system (HIPS), device control, anti-malware, a network IPS, and a software firewall. Client policy is almost infinitely tweak-able from a central console—practical for large enterprises but a bit of overkill for the average small business.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I've used Symantec Endpoint Protection for about a year now. Overall it has done its job, but I don't use the firewall or application management features. Once I got all the exceptions policies in place it seemed to have less impact on my critical infrastructure. It's easy to deploy to clients and doesn't create lag issues to end users. The only issue I've encountered but very rare is that sometimes the users definitions don't update. I fixed this by removing it and redeploying the service. Everything worked fine from that point.
Executive Cybersecurity Advisor - President at a tech services company with 11-50 employees
A security software suite that identifies and blocks malicious traffic in a corporate network
Pros and Cons
- "Symantec End-user Endpoint Security is a very powerful solution."
- "It could use more feature parity between what is offered with their on-prem console as well as their hosted console."
What is our primary use case?
Within our organization, there are just shy of 250 employees using this solution. We have one administrator who takes care of all maintenance-related issues.
What is most valuable?
Symantec End-user Endpoint Security is a very powerful solution. They have a feature called location awareness which is great. There's another feature that I like, which is their group update provider. It's also integrated with a number of other Symantec solutions which is nice.
What needs improvement?
The console in general could be improved. There are two consoles. There's an on-prem console and a hosted console, but the on-prem console doesn't do the product justice — it's a bit cumbersome.
It could use more feature parity between what is offered with their on-prem console as well as their hosted console.
For how long have I used the solution?
I have been using this solution for roughly 15 years.
What do I think about the scalability of the solution?
Symantec End-user Endpoint Security is both scalable and stable.
How was the initial setup?
The initial setup was quite straightforward. We deployed it in-house. From start to finish, deployment took less than a day.
What other advice do I have?
If you're interested in integration with network Symantec solutions, Symantec web solutions, and Symantec cloud solutions, informed protection is the right solution. I would recommend this solution for anyone who's looking for that level of enterprise integration.
Overall, on a scale from one to ten, I would give this solution a rating of eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant
I've used the solution for 15 years
What is most valuable?
Detection in real time, because it's really good.
What needs improvement?
- Machine Learning
- Reports
- Linux updates
For how long have I used the solution?
I've used the solution for 15 years.
What do I think about the stability of the solution?
No.
What do I think about the scalability of the solution?
No.
How is customer service and technical support?
Excellent.
How was the initial setup?
Straightforward.
What's my experience with pricing, setup cost, and licensing?
Not applicable.
Which other solutions did I evaluate?
Yes, Kaspersky Enterprise.
What other advice do I have?
Implementation and configuration with cloud services.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Leader at risetechno
Helps to protect our organization from known attacks
Pros and Cons
- "Helps to protect our organization from known attacks."
- "Need to improved orchestration for broken clients fixes."
What is our primary use case?
- Helps to protect our organization from known attacks.
- Blocks malicious files, which are not generally repelled well.
What needs improvement?
- Administration
- Orchestration for broken clients fixes
- Healing of agents
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
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Updated: March 2025
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Buyer's Guide
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i very much agree with the high usage of resources needed by this Product. We also need to periodically check the Hard Disc space usage it gets with its updates.