Symantec Endpoint Security Reviews

It has made anti-virus and security management much easier. Also, it has really lowered the time required to manage all of the endpoints, resulting in higher efficiency, and a better efficiency/cost ratio. It has a really good cost-benefit.

The centralized console is great for us. It gives us one centralized console to manage all of the endpoints.

Also, it is reliable and gives us quick updates. The overall system is responsive and doesn't choke up too much when running Endpoint Protection.

It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful.

What would be really great would be to have the ability t manage those applications that you don't need to install to run. Those are a nightmare for companies, for mine as well. Applications like BitTorrent and unsupported browsers, all of those. Even with decreased user privileges, they are still able to run, so that's a big area to focus on in the future.

The stability is great. I have no issues.

Its scalability is great, no question.

I have dealt with technical support twice. One was related to an install issue, and that was quickly resolved. It was an old operating system. In one night it was fixed with no issues. They have good support overall.

Previously we were using McAfee, and we switched to Symantec for ease of operation and stability. This solution has much better performance than McAfee.

My most important criteria when selecting a vendor are price and performance.

Other vendors that we evaluated were Kaspersky and McAfee.

If someone else is researching this type of solution, I would say go for it and try this solution because overall, it is one of the best, if not the best product on the market. It's really great, especially for mid-sized companies. It really cuts down the management.

I would rate this solution a nine because of the support and the quality of the product.

The most valuable features of this solution are that it is really easy to use, and it is secure. It will attach to the network and work through my other devices.

The product is affordable.

Reporting in this solution needs improvement. The product could be improved if it repeated data, and if it showed that data better in the analytics.

The system is very stable.

Scalability can become difficult in the user area. I think that it's costly to add the new hard disk. It's hard to add it. We have about forty users on the solution right now.

I haven't had any problems with technical support at all. I've never contacted them.

The setup was very straightforward.

I think it's a very good solution for sales networks. I have wanted to try the cloud solution for Symantec but I don't know if it has been already added or not.

I would rate the solution an eight out of ten.

I have the program installed on my desktop. A primary use case involves the prevention of outside intrusions, so that no viruses may enter.

I would like things to be cheaper in the next release, although I cannot say which specific function I am referencing.

I have been using the product for around four years. 

I cannot comment properly on customer service/technical support since this is an area handled by the IT team. Having said this, as it is on cloud it should not be too time consuming and should be easy to deploy.

As for the initial setup, it was my IT team that handled the installation and this can be done directly from the cloud. Everything is on the cloud nowadays and this precludes the need to make purchases. An advantage to cloud installation over that done on premises is that all the updates and security patches and EMP to the particular antivirus may be handled from the cloud itself.

I will continue to use this product and definitely recommend it to other users. 

It's a good proxy to control the user's access to the website. 

We never expect downtime. There is also great ease of use for my admins.

We have no issues with the scalability of the product. 

It's amazing. They have the local support team always here, and they also have the international level team.

I'm based out in Dubai, so we purchase these products through channel partners. There are a certain level of channel partners, like platinum or gold or silver. 

It is not cheap. 

I also have experience using Forcepoint and Websense Content Gateway. 

It is one of the best products out there. They are to the mark. 

For now it is used for virus and malware protection, we are still working on other features. We have deployed it for workstation and servers. 

Managing SEP is very easy, and also troubleshooting part is easily managed. New Version is good with new features. 

Basic features, as in every AV solutions, the virus and spyware protection are very good compare to other AV solutions in market. SONAR is one feature which I found to be exceptional

They should work on the virus definition file and agent  lighter.

Pushing agent to remote users via console is issue 

Not yet.

It is very scalable.

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Actually, I have not switched to Symantec, but have worked on different clients using different solutions (which include Symantec). I found Symantec to be good and easy to work with.

Initial setup is easy and simple. 

We did an in-house implementation.

It is the better product, even if it is a little on the higher side.

McAfee and Trend Micro.

• Central management
• Group update points (GUPs): They are valuable when throttling new updates through a slower WAN.

• Reduced burden of responding to alerts.
• Granular security lets lower level techs triage issues as they come in.

• Reporting without Altiris should be improved. 
• More cloud-based functionality, but that seems happening going forward. 
• It should have hypervisor level AV protection for VMs, so you do not need a client on the systems.

Five years supporting it.

Random issues with the apps. The built in firewall is tricky sometimes to get an app working in it.

No, I have not. I have always found Symantec Endpoint Protection (SEP) to be scalable.

It's a single-agent installation with many features including

• wireless protection
• application control
• antivirus control.

Previously scans were taking a long time, hours or even a day. But nowadays, when the product scans, the time taken is only 15 to 20 minutes for a full scan. This is the main improvement, because it no longer affects the day-to-day work of users.

There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature.

Eight-plus years.

Stability is dependent on environment. It may not always be stable, because of environment. For example, there could be an issue in some environment, but in another environment there would not be an issue.

There are no limitations.

Eight out of 10.

From the start we have been using the same product.

It was straightforward.

We were evaluating other products, but according to this product's technology and the support, in these areas we thought that Symantec would be the right product.

One piece of advice I can give is, because in some environments it could behave properly, and in some environments it may not behave, you need to test it first, and then purchase.

I think that this product is very user-friendly. It has many technologies which can be easily accessed and available. There are many features. And there is a complete knowledge base article which is published to the public, so everyone has access to it.

• Fast deployment, even for highly distributed companies with centralized IT management using a distributed architecture.
• Intuitive management GUI, and very easy to learn.
• Excellent intrusion prevention features.

It has been a time saver for operational and reporting tasks related to Key Security Controls.

SEP provides visibility into threats and security incidents.

SEP can improve on virus detection, especially on zero-day threats.

Five years.

No. After finishing the product customizations, it worked as expected.

Not at all. Actually, it is far more scalable than other similar products.

The technical support is acceptable.

No.

It was a very fast deployment using the client detection features and a transparent Active Directory integration.

Trend Micro and Kaspersky.

I would advise to choose this product because it is very easy to deploy, has a performant host IPS and antivirus engine, and it provides a key source for security metrics.