We use the solution for endpoint protection.
IT Executive at a tech company with 51-200 employees
Has predefined rules which helps to know which actions to block or allow
Pros and Cons
- "The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
- "The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
What is our primary use case?
What is most valuable?
The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy.
What needs improvement?
The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool.
For how long have I used the solution?
I have been working with the product for five to six years.
Buyer's Guide
Symantec Endpoint Security
July 2025
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What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
My company has one administrator for the role.
How are customer service and support?
Symantec Endpoint Security's support is slow and inconvenient.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company used Trend Micro before Symantec Endpoint Security. We chose Symantec Endpoint Security for endpoint protection.
What's my experience with pricing, setup cost, and licensing?
Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products.
What other advice do I have?
My organization is small, and we don't use other security tools. I rate Symantec Endpoint Security a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2025
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Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
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