The valuable feature of the product stems from the fact that the tool serves as a complete solution and can be deployed on either the cloud or an on-premises model, which also makes it a solution that can be deployed on a hybrid cloud model.
Architect & Technical Director at a tech consulting company with 11-50 employees
A complete solution that can be deployed on either the cloud or an on-premises model
Pros and Cons
- "It is a stable solution...It is a very scalable solution."
- ","
- "Symantec has not properly promoted Symantec Endpoint Security in the market. In my opinion, the product should be properly promoted."
What is most valuable?
What needs improvement?
There are no additional features my company expects the product to offer since it has no limitations and works properly in any given environment.
Symantec has not properly promoted Symantec Endpoint Security in the market. In my opinion, the product should be properly promoted.
For how long have I used the solution?
I have been using Symantec Endpoint Security for five years. My company is a reseller of the product.
What do I think about the stability of the solution?
It is a stable solution.
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What do I think about the scalability of the solution?
It is a very scalable solution.
I recommend the tool for large-sized organizations.
How are customer service and support?
So far, my company has not faced any problems with the solution's technical support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
,
How was the initial setup?
The product's initial setup phase was straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of the product is competitive if compared to its competitors in the market.
What other advice do I have?
I usually recommend Symantec Endpoint Security to others.
As a partner of Symantec, I recommended Symantec Endpoint Security to others.
I got the product's documentation online.
I rate the overall product an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Executive at a tech company with 51-200 employees
Has predefined rules which helps to know which actions to block or allow
Pros and Cons
- "The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
- "The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
What is our primary use case?
We use the solution for endpoint protection.
What is most valuable?
The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy.
What needs improvement?
The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool.
For how long have I used the solution?
I have been working with the product for five to six years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
My company has one administrator for the role.
How are customer service and support?
Symantec Endpoint Security's support is slow and inconvenient.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company used Trend Micro before Symantec Endpoint Security. We chose Symantec Endpoint Security for endpoint protection.
What's my experience with pricing, setup cost, and licensing?
Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products.
What other advice do I have?
My organization is small, and we don't use other security tools. I rate Symantec Endpoint Security a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
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sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros
sharing their opinions.
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