Head of Data Center at a tech company with 51-200 employees
Symantec Anti-virus is a good AV solution. However, just make sure your computer has ample memory as it tends to consume more resources compared to other AV products out there.
Pros and Cons
- "Symantec Antivirus is a good anti-virus software with a very good scanning engine, an awesome-looking user interface, and very professional live support."
- "I would less likely recommend this product to users who only have average RAM and CPU power."
What is most valuable?
Symantec Antivirus is a good anti-virus software. It has a very good scanning engine and it's user interface really looks awesome. Their live support is also very professional. There was this one time that I had an issue after an upgrade, and their tech support representative successfully resolved the issue through remote troubleshooting.Renewing subscriptions is also a breeze online or via a purchased upgrade subscription from a local shop in our city. The software came pre-installed on a laptop I bought for my dad, and installing a new key after purchasing an upgrade from a local store was just a breeze. Compared to other products like Microsoft Forefront or Kaspersky Anti-virus, Symantec Anti-virus has the better user-interface. You get a dashboard with a lot of information.
What needs improvement?
One problem that I have with any Symantec product is the heavy consumption on resources. Though they claim that they have made inroads on this issue, their newest products still suffer from the same flaw.The problem lies in the very awesome-looking dashboard interface of the management application. There is too much information which can overwhelm basic users. As an advanced user, it simply has too much information which I could not use anyway. There are some widgets that are technically useless and just contributes to the already huge resource use of the application. Microsoft Forefront and Kaspersky Anti-virus has simpler but very usable management interfaces.I would less likely recommend this product to users who only have average RAM and CPU power. It will just eat your computer's resources and there are other products out there that can do the same job and has a less cluttered management interface.
What other advice do I have?
If you are a fan though of Norton before (I am) and would like to get it's latest incarnation, then this product is for loyal followers like you. Just make sure that your system can handle the extra resources required for this application.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Administrator at a tech services company with 51-200 employees
Symantec Endpoint Protection is the most popular, easy to use and high performance security software.
Pros and Cons
- "This is the most comprehensive centrally managed endpoint security solution for businesses."
- "During scans and attacks it slower downs the system, making it very difficult to work."
Valuable Features:
・ Symantec Endpoint Protection provides state-of-the-art defense against all types of attacks and seamlessly integrates the essential antivirus security tools needed into a single, high performance agent with a single management console.
• Symantec Endpoint Protection offers the following features: anti-virus, anti-spyware, firewall, intrusion prevention system, application control, device control, and proactive threat scanning.
• As an optional feature, the Symantec Endpoint Protection Manager can be integrated with the Active Directory. The Symantec Endpoint Protection Manager can import the organizational unit and the account data and synchronize that data with the Active Directory automatically.
Room for Improvement:
・ Windows only. Remote management requires IE. Client messages can be confusing. Learning how to configure can take time.
・ Some of the messages that clients receive are not easy to understand. Instead of saying that spy/virus ware is blocked, the client receives a confusing message about HTTP common name traffic detection.
・ During scans and attacks it slower downs the system, making it very difficult to work.
Other Advice:
This is the most comprehensive centrally managed endpoint security solution for businesses. It includes a host-based intrusion protection system (HIPS), device control, anti-malware, a network IPS, and a software firewall. Client policy is almost infinitely tweak-able from a central console—practical for large enterprises but a bit of overkill for the average small business.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
I've used Symantec Endpoint Protection for about a year now. Overall it has done its job, but I don't use the firewall or application management features. Once I got all the exceptions policies in place it seemed to have less impact on my critical infrastructure. It's easy to deploy to clients and doesn't create lag issues to end users. The only issue I've encountered but very rare is that sometimes the users definitions don't update. I fixed this by removing it and redeploying the service. Everything worked fine from that point.
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May 2026
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Network Engineer at a university with 51-200 employees
Symantec EndPoint - Provides Great Level Of Security
Pros and Cons
- "Symantec EndPoint Protection is a package of protection against different types of threats and vulnerabilities."
- "It consumes high resources and sometimes slows down the processing."
Valuable Features:
Symantec EndPoint Protection is a package of protection against different types of threats and vulnerabilities.
It contains anti spyware and antivirus programs for Window and Linux.
Complete solution for client server architecture.
It provides great security for network threats.
Room for Improvement:
It consumes high resources and sometimes slows down the processing.
It takes too much time to complete a scan.
It does not fix all types of Viruses and Trojans.
Other Advice:
It is a powerful antivirus of both physical and virtual environments. It is one of the best antivirus packages.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Great Review by Haseeb,
Agree with Haseeb, that the product consumes high amount of memory and that results into slower system. And also like to describe features like, it provides easy to use and intuitive Admin Panel, and dashboard to monitor overall scanning process.
Network Manager at a local government with 51-200 employees
Horrible antivirus. Slows down clients. Management console isn't very useful.
Pros and Cons
- "The management console is mostly useful."
- "Doesn't protect against viruses."
Valuable Features:
I have used Symantec Endpoint Protection for 5 years. The guy who's job I replaced bought a 5 year contract. The management console is mostly useful. It shows monitoring and conditions of computers. Mostly eye candy.
Room for Improvement:
Doesn't protect against viruses. I have spent a lot of time cleaning up computers from malware and viruses using other tools. I usually use Avira, Malwarebytes, and Combofix to fix issues SEP couldn't detect. It usually detected 5/10 viruses. The management console wasn't very powerful. Sometimes I would have to manually update computers because SEP would error out. SEP is mostly a virus in itself. It's detection engine uses so much processor and RAM, it's faster to uninstall it than use it as anti-virus.
Other Advice:
Use this if you need to keep yourself busy by running around fixing viruses. Right now I am using a combination of Immunet and Vipre antivirus. Much cheaper and easier to use.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Executive at a tech company with 51-200 employees
Has predefined rules which helps to know which actions to block or allow
Pros and Cons
- "The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
- "The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool."
What is our primary use case?
We use the solution for endpoint protection.
What is most valuable?
The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy.
What needs improvement?
The tool switches off automatically, and I have to restart it. Also, we had to manually fix some issues that cropped up while using the tool.
For how long have I used the solution?
I have been working with the product for five to six years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
My company has one administrator for the role.
How are customer service and support?
Symantec Endpoint Security's support is slow and inconvenient.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company used Trend Micro before Symantec Endpoint Security. We chose Symantec Endpoint Security for endpoint protection.
What's my experience with pricing, setup cost, and licensing?
Symantec Endpoint Security's pricing is okay. It is cheaper compared to other products.
What other advice do I have?
My organization is small, and we don't use other security tools. I rate Symantec Endpoint Security a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Manager at a tech services company with 51-200 employees
Reliable, easy to use antivirus tool
Pros and Cons
- "It is very easy to use and keeps us secure."
- "It would be nice to see more antivirus features for USB control."
What is our primary use case?
I use this for antivirus and email security.
How has it helped my organization?
It is very easy to use and keeps us secure.
What needs improvement?
It would be nice to see more antivirus features for USB control.
For how long have I used the solution?
I have been using this solution for over 20 years.
What do I think about the stability of the solution?
Is it stable product, no issues so far.
What do I think about the scalability of the solution?
It is highly scalable.
How are customer service and support?
Symantec does not have local support.
How was the initial setup?
Initial setup was straightforward and varies depending on machine type. I only require two engineers to maintain this tool.
What about the implementation team?
I was able to implement this with one other team member.
What other advice do I have?
I recommend this product and would rate it a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Updated: May 2026
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i very much agree with the high usage of resources needed by this Product. We also need to periodically check the Hard Disc space usage it gets with its updates.