Symantec Endpoint Security Reviews

It is easy to implement and very stable. The AV device control and HIPS are very impressive. Just implement it and it's done. No troubleshooting efforts are required to make the policies work.

No overhead of troubleshooting after installation makes it my favourite.

It's a nice product. I think Symantec should work more precisely on minimizing database size and the live update size.

We have been recommending this product to our clients for about five years already.

No deployment is very simple.

Stability issues are very rare. It's a very stable product.

We have not encountered any issues with scalability.

Customer Service:

Customer Service is the best.

Technical Support:

I would give technical support a rating of 10/10. I love the way they support clients.

We do system integration and we have expertise in most products, but there is nothing like Symantec.

It was very simple to implement and very easy to use as well.

We have in-house team.

Yes,I would not name any :)

Just go through the implementation guide or some YouTube videos and the IT team can do it.

• Server management
• Deployment
• Updates

It's made the work environment more secure, and reduced the number of malicious malware attacks.

Interaction with the product admin needs work. If Symantec could add a new feature which would allow the user to be nice every time the new definitions are/are not in place. Also, for machines which have connectivity problems and cannot download the new definitions for several days, I would suggest that they include them int one report and alert the system admin about them.

I've used it for four years.

There were no issues with the deployment.

There were issues, and they should ensure that the product updates automatically, especially in the DMZ.

There were no issues with the scalability.

Customer Service:

8/10

Technical Support:

6/10

It replaced System Center Endpoint Protection. I don't know why this was chosen, it was a corporate decision.

The initial set-up was clear, there were no issues.

We implemented it in-house.

We have better product management.

I am unaware of pricing.

When I joined my office, they were already using this product.

Ensure the connectivity between the server/agents.

I have used Symantec Endpoint Protection for 5 years. The guy who's job I replaced bought a 5 year contract. The management console is mostly useful. It shows monitoring and conditions of computers. Mostly eye candy.

Doesn't protect against viruses. I have spent a lot of time cleaning up computers from malware and viruses using other tools. I usually use Avira, Malwarebytes, and Combofix to fix issues SEP couldn't detect. It usually detected 5/10 viruses. The management console wasn't very powerful. Sometimes I would have to manually update computers because SEP would error out. SEP is mostly a virus in itself. It's detection engine uses so much processor and RAM, it's faster to uninstall it than use it as anti-virus.

Use this if you need to keep yourself busy by running around fixing viruses. Right now I am using a combination of Immunet and Vipre antivirus. Much cheaper and easier to use.

We use Symantec End-User Endpoint Security for protecting our network.

The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

I have been using Symantec End-User Endpoint Security for approximately five years.

The solution is stable.

I have found Symantec End-User Endpoint Security to be scalable.

I have used Eset Antivirus previously.

Our IT team did the implementation of the solution.

The price of the solution could be less expensive.

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security an eight out of ten.

On-premises

I believe we are using the latest version. 

The solution deals with signature-based antiviruses.

We are not very happy with the solution and are in the process of moving away from it. 

Owing to its limitations, we are currently moving towards EDR products, which we find to be more dynamic. 

The solution could be more secure and scalable. 

We have been using Symantec End-User Endpoint Security for two or three years. 

The solution is stable. As a product, it does what it should, but no more. It will fail to detect a new kind of malware that lacks a signature. 

The solution could be more scalable. 

I cannot comment on the technical support as I do not deal with them directly. 

The installation was very easy. 

I do not recall exactly how long it took. 

We have a team of around five people, all engineers, who are responsible for deployment and maintenance. 

There is a yearly license. 

I believe there were other products we evaluated before going with the solution. 

There are around 5,000 users in our organization who are making use of the solution. 

This solution is only recommended in the initial phases for an organization which is just starting out. But, considering the current threat landscape, I do not recommend signature-based antivirus for any organization.

On-premises

The primary use of this solution is for security.

I have found the central control console the most valuable feature.

There is room for improvement in the zero-day threat detection system.

In the next release of this solution, the email integration could improve.

I have been using this solution for approximately five years.

When comparing this solution to others in the current market it is expensive.

I rate Symantec End-User Endpoint Security a four out of ten.

The features I find the most valuable are the protection, the encryption, and the DLP.

The pricing is a little bit more expensive than other competitors, if you compare it to Kaspersky, for example, or McAfee.

The detection and response can always be improved.

I've been using this solution for one year.

I find the solution stable.

I found the solution scalable, and we faced no issue regarding that. We have approximately four thousand users.

The technical support is good. They are not the best, but they are good.

We were using Kaspersky but we decided to go for Symantec because Kaspersky was missing the DLP part.

The initial setup was straightforward.

I implemented myself using the help of the distributor.

This solution is more costly than some competing solutions.

I don't know what exactly could be inside the product to make it much more powerful. What I was looking for specifically at that time was the encryption part and the DLP and they were doing great.

Simply put, it is the one product that's an integrated holistic solution for the whole security suite for an endpoint. However, there is no such thing as a one hundred percent security solution.

I would rate the solution an eight out of ten.

SEP was used mainly to protect desktops/laptops of students, faculty, and staff (about thirty-five hundred in total).

Symantec was also used as messaging Gateway for email filtering (moved to Office 365).

SEP was very useful for protecting devices that belonged to students, faculty, and staff. However, it was a source of problems for some users, as some services/apps in their devices were blocked/frozen.

The most valuable feature is the virus and malware detection capability.

This solution needs better compatibility with services and applications.

Five years.