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it_user1721769 - PeerSpot reviewer
Assistant Engineer at Harel Mallac Technologies Ltd
Real User
Nov 30, 2021
Stable, easy to use, and simple deployment
Pros and Cons
  • "The solution is easy to use."
  • "Symantec End-User Endpoint Security is easy to deploy."
  • "The technical support could improve because when you reach level one support there is a lot of delays."
  • "The technical support could improve because when you reach level one support there is a lot of delays."

What is our primary use case?

Symantec End-User Endpoint Security is used for network security.

What is most valuable?

The solution is easy to use.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately 10 years.

What do I think about the stability of the solution?

I have found Symantec End-User Endpoint Security to be stable.

The time frame for the implementation all depends on the number of users, the number of licenses that have been purchased by the company. The typical time frame is three to four days.

Buyer's Guide
Symantec Endpoint Security
April 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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What do I think about the scalability of the solution?

I have approximately five customers using this solution.

How are customer service and support?

The technical support could improve because when you reach level one support there is a lot of delays.

How was the initial setup?

Symantec End-User Endpoint Security is easy to deploy.

What about the implementation team?

To do the implementation it is best to have one engineer and one IT person for the job.

What's my experience with pricing, setup cost, and licensing?

We have some customers on a one-year license and others on a three-year license.

What other advice do I have?

I would recommend this solution to others.

I rate Symantec End-User Endpoint Security a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer944616 - PeerSpot reviewer
Manager IT & Infrastructure at a energy/utilities company with 201-500 employees
Real User
Nov 8, 2021
Robust, stable, and scalable
Pros and Cons
  • "Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
  • "Symantec is very user-friendly, the interface and functions are very simple for everyone to understand, and it is a very robust system."
  • "The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
  • "The technical support of Symantec was very good earlier, but it has merged with Broadcom."

What is our primary use case?

Symantec End-User Endpoint Security came with our antivirus protection as a package. Additionally, Symantec Endpoint Protection Manager comes with it by default and it is a wonderful tool.

What is most valuable?

Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system.

What needs improvement?

The solution could improve by adding encryption. If it had encryption along with antivirus it would be better.

For how long have I used the solution?

I have been using Symantec End-User Endpoint Security for approximately 15 years.

What do I think about the stability of the solution?

Symantec End-User Endpoint Security is stable.

What do I think about the scalability of the solution?

The solution is scalable.

I would rate the scalability of Symantec End-User Endpoint Security an eight out of ten.

How are customer service and support?

The technical support of Symantec was very good earlier, but it has merged with Broadcom. There are some delays happening and I hope they are resolved soon.

What's my experience with pricing, setup cost, and licensing?

The price of Symantec End-User Endpoint Security is okay. When comparing the price of this solution is not expensive.

What other advice do I have?

I rate Symantec End-User Endpoint Security a nine out of ten because of the endpoint protection and its antivirus capability. It takes care of all the requirements of its customers. If the solution had encryption I would have rated it a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Symantec Endpoint Security
April 2026
Learn what your peers think about Symantec Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Corporate IT Manager at a pharma/biotech company with 11-50 employees
Real User
Oct 27, 2021
We can see everything at a glance and manage all antivirus updates from a single central point
Pros and Cons
  • "It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
  • "It just works, we have a console and I can see it at a glance, I don't have any problems with it at all, and all the antivirus updates are managed from a single central point."
  • "It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."
  • "It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both."

What is most valuable?

It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all.

I can push the client out. All the antivirus updates are managed from a single central point, and it just works. 

What needs improvement?

It would be interesting if Symantec Endpoint protection could also manage Windows Defender. If they were to add a feature, it would be nice if you could see the Symantec client and the Windows Defender client in case you choose to deploy both.

For how long have I used the solution?

I have been using this solution for 15 years.

What do I think about the stability of the solution?

We haven't had any problems with it.

What other advice do I have?

I would rate Symantec End-User Endpoint Security an eight out of 10. We haven't had any problems with it. It just works.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr India Admin at Aon Hewitt
Real User
Sep 28, 2021
Has live updates but needs to support the EDR function
Pros and Cons
  • "The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update."
  • "The application and device control are valuable features, and the live update is another one."
  • "Symantec End-point production doesn't support the EDR function."
  • "Symantec End-point production doesn't support the EDR function."

What is most valuable?

The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update.

The initial setup is straightforward.

What needs improvement?

Symantec End-point production doesn't support the EDR function.

There are certain drawbacks regarding deployment. We have to leverage other things like PPM.
Another major drawback is that we can't do the deployment from the console itself. We have to depend on other products technically.

The reporting is not as good.

Check detection could be improved as well.

For how long have I used the solution?

I've been using it for three years.

How are customer service and technical support?

The support from Broadcom has been good.

How was the initial setup?

The initial setup was straightforward. I think it's automatically configured, so we didn't have to do anything.

What other advice do I have?

If you only want the Endpoint Protection solution, you can go with Symantec End-User Endpoint Security. It is an awesome solution.

However, in the case of a large user base, and you also have to take care of the deployment etc., then I would not recommend this solution.

I would rate Symantec End-User Endpoint Security at six on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1678515 - PeerSpot reviewer
swEngineer at a manufacturing company with 5,001-10,000 employees
Real User
Sep 25, 2021
High performance, stable, and scalable
Pros and Cons
  • "The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
  • "The performance of Symantec End-User Endpoint Security is very good, and it does not slow down the computer like other solutions."

    What is our primary use case?

    We use Symantec End-User Endpoint Security for protecting our network.

    What is most valuable?

    The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.

    For how long have I used the solution?

    I have been using Symantec End-User Endpoint Security for approximately five years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Symantec End-User Endpoint Security to be scalable.

    Which solution did I use previously and why did I switch?

    I have used Eset Antivirus previously.

    What about the implementation team?

    Our IT team did the implementation of the solution.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution could be less expensive.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Symantec End-User Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user1636566 - PeerSpot reviewer
    Information Technology Executive at JFE Shoji Steel India Pvt. Ltd.
    Real User
    Jul 29, 2021
    Problematic technical support, but the solution is easy to use
    Pros and Cons
    • "The solution is easy to use"
    • "When it comes to pricing, Sophos is preferable to Symantec, as it provides a cloud-based dashboard which affords control and an easy centralized management system, which is of considerable benefit and explains why we have decided to go with Sophos."
    • "We are not satisfied with the technical support."
    • "We are not satisfied with the technical support; sometimes technical support lacks a proper or firsthand knowledge of an issue and finds itself lacking in the appropriate response."

    What needs improvement?

    We are not satisfied with the technical support. Since Broadcom took over responsibility for its engagement, we have faced many issues. This is why we wish to switch to a different antivirus solution. We are currently in contact with the relevant distributors and suppliers in regards to this issue. We do not wish to encounter the same challenges that we face at present. Before switching to Sophos, we would first have to ensure that all our support-related concerns are addressed.

    When an issue happens in my cell, we can log in a ticket on the Symantec or Broadcom websites. From this point, the response time is very slow. Sometimes technical support lacks a proper or firsthand knowledge of an issue and finds itself lacking in the appropriate response. We feel this to be very irritating. The customer wishes for the issue to be resolved, but tech support has shown itself to be inadequate in dealing with enterprise tech products. 

    For how long have I used the solution?

    We have been using Symantec End-User Endpoint Security for the last five or six years. 

    How are customer service and technical support?

    We are not satisfied with the technical support and find it greatly lacking.

    Which solution did I use previously and why did I switch?

    In the past we worked with Sophos, although not with its antivirus product but with Cyberoam Firewall. We recently purchased a new Sophos firewall product, Sophos 101, which is a network firewall solution. The difference is that we did not previously have the appropriate experience with related antivirus products, but now we are in a position to analyze how best Sophos endpoint protection can meet our needs. 

    How was the initial setup?

    While the solution is easy to use, it is solely because of the support issues we raised that we plan to switch products. 

    What's my experience with pricing, setup cost, and licensing?

    When it comes to pricing, Sophos is preferable to Symantec. It provides a cloud-based dashboard which affords control and an easy centralized management system. This is of considerable benefit and explains why we have decided to go with Sophos. 

    What other advice do I have?

    Owing to the support issues we raised, we can only rate Symantec End-User Endpoint Security as a five out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1415661 - PeerSpot reviewer
    General Manager at a consultancy with 51-200 employees
    Real User
    Jul 19, 2021
    A stable solution which is easy to install, but could be more secure, scalable and dynamic
    Pros and Cons
    • "The installation was very easy."
    • "The installation was very easy."
    • "The solution could be more secure and scalable."
    • "We are not very happy with the solution and are in the process of moving away from it."

    What is our primary use case?

    I believe we are using the latest version. 

    The solution deals with signature-based antiviruses.

    What needs improvement?

    We are not very happy with the solution and are in the process of moving away from it. 

    Owing to its limitations, we are currently moving towards EDR products, which we find to be more dynamic. 

    The solution could be more secure and scalable. 

    For how long have I used the solution?

    We have been using Symantec End-User Endpoint Security for two or three years. 

    What do I think about the stability of the solution?

    The solution is stable. As a product, it does what it should, but no more. It will fail to detect a new kind of malware that lacks a signature. 

    What do I think about the scalability of the solution?

    The solution could be more scalable. 

    How are customer service and technical support?

    I cannot comment on the technical support as I do not deal with them directly. 

    How was the initial setup?

    The installation was very easy. 

    I do not recall exactly how long it took. 

    What about the implementation team?

    We have a team of around five people, all engineers, who are responsible for deployment and maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    There is a yearly license. 

    Which other solutions did I evaluate?

    I believe there were other products we evaluated before going with the solution. 

    What other advice do I have?

    There are around 5,000 users in our organization who are making use of the solution. 

    This solution is only recommended in the initial phases for an organization which is just starting out. But, considering the current threat landscape, I do not recommend signature-based antivirus for any organization.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Industrial Automation Analyst at a mining and metals company with 1,001-5,000 employees
    Real User
    Jul 19, 2021
    Highly scalable and virus signatures are frequently updated
    Pros and Cons
    • "One of the features is the ability to frequently get virus signature updates."
    • "One of the features is the ability to frequently get virus signature updates."
    • "The solution could improve by having a better graphical interface."
    • "The solution could improve by having a better graphical interface."

    What is our primary use case?

    We use this solution for threat protection in our automation control systems.

    What is most valuable?

    One of the features is the ability to frequently get virus signature updates.

    What needs improvement?

    The solution could improve by having a better graphical interface.

    For how long have I used the solution?

    We have been using this solution within the past 12 months.

    What do I think about the scalability of the solution?

    The solution is scalable, we have approximately 1400 systems using this solution.

    How are customer service and technical support?

    The solution was bought by Broadcom and since the change, the support has not been good.

    What other advice do I have?

    I rate Symantec End-User Endpoint Security an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2026
    Buyer's Guide
    Download our free Symantec Endpoint Security Report and get advice and tips from experienced pros sharing their opinions.