TestRail Reviews

I use the solution for test management. 

TestRail should improve its pricing. 

I have been working with the product for four to five years. 

TestRail is stable. 

My company has two to three users. 

TestRail's deployment was easy. 

I rate the product a nine out of ten. 

I am responsible for the administration of this solution including onboarding, permission levels and daily project management. We have 2000 plus people using it.

This is a user friendly solution. 

This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this.

The future projects, we would like to be able to assign roles to the lead to enable them to complete customization, add users and add groups. 

I have been using this solution for two years. 

We have not needed to contact the technical support team.

Our company decided to use TestRail by Gurock as a trial to monitor the dashboards for projects.

The initial setup is straightforward but customization can be complicated. 

I would advise others to consider their enrolment needs before starting to use this solution. 

I would rate this solution a nine out of ten. 

We use TestRail by Gurock as a task management tool. It is integrated with Jira for task tracking.

The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple.

The integration with Jira is very quick and powerful. If you deploy a new testing team with a full test management tool, TestRail by Gurock on the cloud will be on my top list.

TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process.

In an upcoming release, they could improve the reporting module.

I have been using TestRail by Gurock for approximately three years.

The stability of TestRail by Gurock has been good.

The solution is scalable. You only need to add new licenses. I didn't face any issues. Since it is in the Cloud you add a new user to your license and it will work perfectly.

We have approximately 10 people using the solution and the number is growing.

The initial implementation took us approximately one week. We built the workflow, integration, and everything else. We optimize the process as we go.

I have a team that does the implementation of the solution.

The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point.

I rate TestRail by Gurock an eight out of ten.

I use the product to create test cases and share them with my team and manager. 

TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions.

I have been using the product for four years. 

TestRail is stable. 

I rate the tool' scalability a six out of ten. My company has 300-500 users for the product. 

We used Zephyr before TestRail. We chose TestRail because it was already being used in other projects. 

The tool's deployment was completed in a day. 

I rate TestRail a seven out of ten. You need to have good written English proficiency to use it. 

I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked. 

The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms. 

I have been working with the tool for a couple of months. 

The solution is stable. 

I am the sole user of the tool. 

I used only online materials and online support. I never contacted the tech team directly. 

The product's setup is straightforward. The tool's setup takes only a couple of minutes to complete. You need to look through the training material and follow it. 

There is no technical team needed to do the solution's installation. 

I would rate the solution an eight out of ten. The tool is very straightforward and simple to understand. 

We primarily use the solution for testing. The testing team is writing the test cases and the test switch. They were running the test for every release or every sprint because we are working on JIRA. I use the reports for the run.

The reporting is the most valuable feature. I can easily manipulate the reports into the pie charts and statistics and so on. This is very useful. Also, the ability of the solution to easily link with JIRA is helpful. It's able to integrate with JIRA in depth. 

The configuration of the software makes it very easy to use.

There are some features that I'm looking for, but I don't know if they already exist within the solution or not because I haven't had time to look further into it.

For example, if I'm interested in integration with some other automation framework, they don't have something like this, it would be ideal if they could add it. 

I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were. 

Basically, I'm looking for more integration - especially with JIRA - and more automation. 

The solution is very stable. We've never had any issues with it.

We've never needed any technical support, so I can't evaluate it.

I didn't do the implementation myself. It was already done when I arrived at the company. I just manage the users. I switch users and accounts when someone leaves the project or joins. Being a cloud version, however, I imagine it's fairly easy to configure.

After looking at other products, I'd say TestRail is pretty expensive. It's one of the reasons we're moving away from the solution.

I played a bit with DeskLink, but I've never really evaluated it.

We were using the cloud deployment model.

I'd recommend the product. I'd rate it between eight and nine out of ten.

1. Ability to import test scenarios (CSV).
2. Redmine integration and ability to link Redmine issues to test cases.
3. Network deployment. Need accessibility world wide.
4. Report generation capability.
5. LDAP authentication.
6. Ability to control and restrict user IDs.
7. File attached upload capability.
8. Ability to note when the Blocking issue has been placed in Verify state (or Closed) and flag the Execution records for re-test.
9. Ability to note when the failing issue has been closed and move the execution record to some re-test phase.
10. Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it.
11. Easy to upgrade and maintain.
12. Customer support.

TestRail has made it possible for our large team around the globe to more easily create, manage, and monitor test execution. It has also provided valuable report information used for project management.

There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum.

Four years.

No.

No.

Very good.

Previously we used a customized spreadsheet tool.

Setup was pretty straightforward. Creating our own customized reports was more complex. It required writing PHP code and they are time consuming to maintain.

Negotiate the best deal you can.

TestLodge, Klaros-TestManagement, PractiTest, Test Collab.

I would recommend researching all available products and evaluate the top three that meet your needs. There may be better products out there today. Carefully choose the tool that best meets your requirements. It is a huge investment in time and effort and very difficult to change tools once a decision has been made.

Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database.

We don't have to take care of test case results in time. They are automatically added into TestRail (TR) on a per case basis, so you have the test results history.

Only a few small ones. Reporting could be more flexible regarding repeating reports. You have to basically repeat the same report run, but then you have two reports. An old one and a new one. A 'refresh' option for reports would be very useful. This way you would have a report but just need to refresh its data when needed. Also, more flexibility in adding custom fields and their placing around the test case form would be beneficial. For example, sometimes I can't place a custom text (paragraph) field in the exact spot that I was planning. Again, nothing critical, just a few small improvements.

For about nine months now.

No issues with stability in the last nine months that I've been working with TR.

No issues with scalability so far.

I haven't used their tech support directly because all I needed was info that I was able to find in their knowledge database.

I used Zephyr, but didn't make the switch. My new company was already using TR when I joined it.

Not applicable. It was already set up when I joined.

Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time.

Yeah, Zephyr, Redmine, etc.

It is great for manual testing. However, it is awesome for automated testing and integrations with most used testing frameworks.