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Vishnu Derkar - PeerSpot reviewer
Sr. Big Data Consultant at a tech services company with 11-50 employees
Real User
Dec 14, 2022
Easy to set up, reliable, and good for showcasing matrices
Pros and Cons
  • "It is easy to set up the solution."
  • "If I want to order columns, this feature is not there."

What is our primary use case?

I'm not very actively using it. That said, sometimes it's the requirements, so that's why I have to use it.

I'm basically the Power BI developer, however, our company recently purchased ThoughtSpot. I had to make a shift from Power BI to ThoughtSpot. I use it mostly for reporting purposes for higher management. That's why we're using it.

What is most valuable?

ThoughtSpot is mostly good for showcasing matrices.

It is easy to set up the solution.

The solution is stable.

It's scalable.  

What needs improvement?

There is more flexibility in Power BI than in ThoughtSpot.

In the matrices, for example, the size is very limited and the ratios are fixed. It would be better if they could be adjustable. The formatting for rows and columns separating could be more flexible. 

If I want to order columns, this feature is not there. 

For how long have I used the solution?

I have just recently started using the ThoughtSpot. It's been over a month.

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What do I think about the stability of the solution?

It is stable. The solution is reliable. There are no bugs or glitches. It doesn't crash and freeze. I'd rate the stability nine out of ten.

What do I think about the scalability of the solution?

I do find the solution to be scalable. 

There are more than 200 people using the solution.

How are customer service and support?

I've never reached out to technical support. Whenever I have had an issue, I'd reach out to the ThoughtSpot team I deal with.

Which solution did I use previously and why did I switch?

I've also used (and prefer) Power BI. In terms of creating visualizations and formatting backgrounds, it is better. It's also more flexible. 

Our senior management has exposure to ThoughtSpot. They were comfortable with it, so they decided to go with ThoughtSpot.

How was the initial setup?

It's very easy to implement the solution. It's mostly drag and drop. There is not much required to learn in the case of using it and doing the setup, which makes the process fast and simple. 

I'm not sure exactly how long the deployment takes. 

What about the implementation team?

There was a ThoughtSpot team, and they did the installation.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost of the solution.

Which other solutions did I evaluate?

If your work is senior management type and you need only matrices, then I would advise you to use ThoughtSpot. That said, if your work is a very creative thing, and you want to do analysis and show it in proper formatting or in a very themed presentation, then I would say Power BI is better.

What other advice do I have?

I am an end-user.

I'm not sure which version of the solution I'm using. 

I'd rate the solution seven out of ten. It can handle a lot of data.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2034792 - PeerSpot reviewer
Lead Analyst, Global Business Intelligence at a comms service provider with 5,001-10,000 employees
Real User
Dec 3, 2022
Analytics platform used to gain insights on experiments and ad hoc projects that is easy to setup and maintain
Pros and Cons
  • "The ability to do ad hoc explorations of data has been most valuable."
  • "The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot."

What is our primary use case?

We make use of Thoughtspot in two ways. Firstly, there are various dashboards and answers that different users can put together and refer to on an ongoing basis. Secondly, we use it as a means of exploring an unfamiliar data set or to answer new questions.

The best way to start using this solution is first explore the data and filter it in different ways. Try to develop new insights as you go along. This will help you decide exactly what kind of dashboards you need.  

The great advantage of ThoughtSpot is that you can explore data in a new way with very little effort. You don't need anyone's help to build a dashboard or to configure a visualization. You just enter the terms you're interested in, add the filters you need and ThoughtSpot will give you insights.

I've set up dashboards that are designed for use by a few hundred people in our organisation. In terms of future usage of this solution, we're contemplating the move to ThoughtSpot Cloud because that is necessary given our backend migration away from an Oracle data warehouse to Snowflake. On the other hand, there's competing products such as Looker from Google, which our IT team is evaluating. 

What is most valuable?

The ability to do ad hoc explorations of data has been most valuable. 

What needs improvement?

The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot. If they wanted to compete with PowerBI, they would need to improve in this regard. The second thing that could be improved is their SpotIQ. I've tried to use it and is not intuitive. 

For how long have I used the solution?

I have been using this solution for four years. 

What do I think about the stability of the solution?

This is a stable solution. We have not had any outages or problems. 

What do I think about the scalability of the solution?

The challenges that I have involve scaling. Managing roles and security for hundreds of users would be a full-time job. 

How are customer service and support?

I would rate the technical support for this solution a four out of five. 

Which solution did I use previously and why did I switch?

Personally, I'd been using Tableau prior to starting to using ThoughtSpot. I continue to use Tableau for certain things where control over the appearance of visualizations is more important than speed. I haven't used a product that is comparable with ThoughtSpot before.

How was the initial setup?

Our IT team has been responsible for most of the heavy lifting when it comes to the initial setup. Some of the challenges have included figuring out how to get data from our data warehouse into a table in ThoughtSpot. 

Setting up this solution in a cloud based environment is more straightforward. We've got one IT resource dedicated to the solutions maintenance but this is not a full-time job for one person. It doesn't require a ton of support which is a great thing.

What was our ROI?

ROI is a hard thing to quantify, particularly since the costs are born by one organization and the benefits are reaped by another. In general, we get a lot of value from this solution. 

What other advice do I have?

For those who are responsible for choosing which tables to feed into ThoughtSpot and setting up the tables and worksheets, I would recommend figuring out your role level security strategy from day one. Role level security is implemented via joints and in some instances, joints were set up in the opposite direction from what they should have been. This reduced the efficiency of some of the worksheets. Unfortunately, once implemented you can't make a change and have to start from scratch. 

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: March 2026
Buyer's Guide
Download our free ThoughtSpot Report and get advice and tips from experienced pros sharing their opinions.