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reviewer2042916 - PeerSpot reviewer
Analytics Insights - Manager at a consultancy with 10,001+ employees
Real User
Dec 21, 2022
Able to expand and offers fast reporting but should have direct connectivity to the database
Pros and Cons
  • "The scalability is good."
  • "The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases."

What is our primary use case?

It's mostly for front-end widgets that we have in our applications and for some of the teams that do ad hoc reporting. We have some scheduled jobs also. So the data is consumed mostly by the stakeholders so that they can view things.

What is most valuable?

Compared to the other experience that I have had with other reporting tools, it is faster. That load time for the dashboard to open is way faster, no matter how big the data is. That is something that I found really helpful.

The scalability is good.

What needs improvement?

The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases. If we have 10 million rows in the data and every time the only option we have is to do a selection on the database and dump it into a file and then load that file, that's not ideal. There should be another way around it. It causes redundancy of data.

There are many other tools and they do have other connectors for other legacy systems or other databases. That functionality should be there in ThoughtSpot. There should be direct connectivity to the database. That would reduce a lot of redundancies. 

The stability could be better. It takes up to 24 hours for a change to register. 

For how long have I used the solution?

I've been using the solution for ten months. 

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What do I think about the stability of the solution?

Most of the time it is stable. That said, I have faced a few incidents. For example, I was making a change in one of the reports where I introduced a new column, introduced a new table, and joined it. After that, the indexing stopped, and it took 24 hours after the indexing engine was restarted to get going. And after that, users were only able to pull that particular column that was introduced using a join. That is a very common issue that we face every day. It is kind of weird. It is really time-consuming just to wait for 24 hours before that column becomes available due to indexing being an issue in ThoughtSpot.

If someone is making changes on a daily basis, it may not be that stable. 

I am not working directly on the front-end development, I'm doing the development of the back end, adding the columns, new tables, and new joins. Consumers are the end users. If it is taking 24 hours for a change to go live, then that is a really serious issue.

What do I think about the scalability of the solution?

I have yet to face an issue scaling the data. 

We have about 5,000 people using the solution. It is a combination of end users, stakeholders, and developers.

How was the initial setup?

The solution was set up well before I joined the company, and therefore I was not a part of the initial setup. 

I don't have any experience with how long a deployment would take. 

What's my experience with pricing, setup cost, and licensing?

I don't have any details in relation to pricing. 

Which other solutions did I evaluate?

I'm not sure if other solutions were evaluated or why this solution was chosen. I was not at the company when the decision was made. 

What other advice do I have?

We are end-users. 

I'm not sure which version of the solution I'm using. It is the latest version.

I'd recommend the solution. It's a fast business intelligence tool. However, they should now expect the same functionality as they would in other reporting tools. 

I would rate the solution six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vishnu Derkar - PeerSpot reviewer
Sr. Big Data Consultant at a tech services company with 11-50 employees
Real User
Dec 14, 2022
Easy to set up, reliable, and good for showcasing matrices
Pros and Cons
  • "It is easy to set up the solution."
  • "If I want to order columns, this feature is not there."

What is our primary use case?

I'm not very actively using it. That said, sometimes it's the requirements, so that's why I have to use it.

I'm basically the Power BI developer, however, our company recently purchased ThoughtSpot. I had to make a shift from Power BI to ThoughtSpot. I use it mostly for reporting purposes for higher management. That's why we're using it.

What is most valuable?

ThoughtSpot is mostly good for showcasing matrices.

It is easy to set up the solution.

The solution is stable.

It's scalable.  

What needs improvement?

There is more flexibility in Power BI than in ThoughtSpot.

In the matrices, for example, the size is very limited and the ratios are fixed. It would be better if they could be adjustable. The formatting for rows and columns separating could be more flexible. 

If I want to order columns, this feature is not there. 

For how long have I used the solution?

I have just recently started using the ThoughtSpot. It's been over a month.

What do I think about the stability of the solution?

It is stable. The solution is reliable. There are no bugs or glitches. It doesn't crash and freeze. I'd rate the stability nine out of ten.

What do I think about the scalability of the solution?

I do find the solution to be scalable. 

There are more than 200 people using the solution.

How are customer service and support?

I've never reached out to technical support. Whenever I have had an issue, I'd reach out to the ThoughtSpot team I deal with.

Which solution did I use previously and why did I switch?

I've also used (and prefer) Power BI. In terms of creating visualizations and formatting backgrounds, it is better. It's also more flexible. 

Our senior management has exposure to ThoughtSpot. They were comfortable with it, so they decided to go with ThoughtSpot.

How was the initial setup?

It's very easy to implement the solution. It's mostly drag and drop. There is not much required to learn in the case of using it and doing the setup, which makes the process fast and simple. 

I'm not sure exactly how long the deployment takes. 

What about the implementation team?

There was a ThoughtSpot team, and they did the installation.

What's my experience with pricing, setup cost, and licensing?

I can't speak to the exact cost of the solution.

Which other solutions did I evaluate?

If your work is senior management type and you need only matrices, then I would advise you to use ThoughtSpot. That said, if your work is a very creative thing, and you want to do analysis and show it in proper formatting or in a very themed presentation, then I would say Power BI is better.

What other advice do I have?

I am an end-user.

I'm not sure which version of the solution I'm using. 

I'd rate the solution seven out of ten. It can handle a lot of data.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: January 2026
Buyer's Guide
Download our free ThoughtSpot Report and get advice and tips from experienced pros sharing their opinions.