Domo vs ThoughtSpot comparison

Domo and ThoughtSpot are both solutions in the BI (Business Intelligence) Tools category. Domo is ranked #3 with an average rating of 7.9, while ThoughtSpot is ranked #10 with an average rating of 8.5. Domo holds a 3.0% mindshare in BIT, compared to ThoughtSpot’s 1.5% mindshare. Additionally, 85% of Domo users are willing to recommend the solution, compared to 93% of ThoughtSpot users who would recommend it.

Domo

Read 47 Domo reviews

5,252 Views
3,624 Comparison Views

85% willing to recommend

ThoughtSpot

Read 17 ThoughtSpot reviews

2,624 Views
1,706 Comparison Views

93% willing to recommend

Domo

ThoughtSpot

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Executive SummaryUpdated on Jan 1, 2025

Domo and ThoughtSpot compete in the business intelligence and data analytics category. Domo holds an edge with its advanced ETL capabilities and flexibility for extensive data management tasks.

Features: Domo shines with its Magic ETL, built-in connectors, and pre-configured reports that streamline data management and integration. Its drag-and-drop function makes it accessible for non-technical users, enabling rapid dashboard creation. In contrast, ThoughtSpot excels in search-based analytics, giving users the ability to perform ad-hoc explorations and use query-based searches without deep technical expertise. This feature provides immediate insights, which is crucial for decision-makers.

Room for Improvement: Domo users suggest enhancing visualization options and improving ETL processes for large data volumes while needing more responsive technical support. The drag-and-drop ETL can be challenging with large datasets. ThoughtSpot could benefit from better direct database connectivity and improved flexibility in visualizations. It also needs broader integration options, as users point out its limitations in custom visualizations and direct data connections.

Ease of Deployment and Customer Service: Domo supports various deployment options, including on-premises, private, and hybrid clouds, appealing to diverse organizational needs. Customer service and technical support receive mixed reviews, from responsive to challenging. ThoughtSpot primarily offers private cloud and on-premises deployment. Reviews of ThoughtSpot's customer service highlight slow response times and reliance on quality initial setup support.

Pricing and ROI: Domo is often seen as expensive but justified by its extensive features, offering various licensing models for flexibility. Users report a strong ROI through manpower savings and efficiency increases. ThoughtSpot's pricing is competitive, favoring a data-based model over user-based, offering value for fast data insights and long-term usability improvements. It's cheaper than some competitors but more expensive than others like Power BI, contributing positively to ROI.

To learn more, read our detailed Domo vs. ThoughtSpot Report (Updated: January 2026).

Buyer's Guide

Domo vs. ThoughtSpot

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.7

Domo enhances efficiency, decision-making, and revenue growth, though some face limited returns due to high costs or underutilization.

Sentiment score

6.2

ThoughtSpot offers time savings and decision-making benefits, though some struggle with costs and measuring financial returns due to adoption issues.

If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.

Samuel Adeyemo

Founder & CEO at AI-OT

For more quotes and insights, download the Domo report

Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

Based on our implementation in one project, we are trying to raise more funding to expand its use.

Sreetej Reddy

Senior Business Intelligence Architect at Mphasis

ThoughtSpot saves a significant amount of time compared to other tools and is very user-friendly.

Subhan Bhanu

Data Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the ThoughtSpot report

Customer Service

Sentiment score

6.7

Domo's customer and technical support is generally praised but needs improvement in responsiveness, especially for complex issues.

Sentiment score

5.7

ThoughtSpot customer service is supportive with quick responses, but some users experience delays and find the knowledge base lacking.

No matter how complex the problem is, it can be taken care of by the support team.

Manthan J.

Data Analyst at Anonymous

They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.

Denis Mwaniki

Analytics Manager at KOKO Networks

It's very easy to get technical support from Domo.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

For more quotes and insights, download the Domo report

I stopped opening tickets due to insufficient and untimely responses.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

The knowledge base for ThoughtSpot is less robust compared to others.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

For more quotes and insights, download the ThoughtSpot report

Scalability Issues

Sentiment score

6.2

Domo supports large-scale data and user roles, but some users experience technical challenges with ETL processes and storage limits.

Sentiment score

5.9

ThoughtSpot is highly scalable with data warehouse integration, but security governance and advanced features may be challenging.

The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.

Denis Mwaniki

Analytics Manager at KOKO Networks

When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Everything comes under the same umbrella and it's pretty user-friendly.

Manthan J.

Data Analyst at Anonymous

For more quotes and insights, download the Domo report

Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The platform does not have technical problems with scaling data or connections.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

As our data has grown, I have validated huge datasets and complex models without significant issues.

Subhan Bhanu

Data Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the ThoughtSpot report

Stability Issues

Sentiment score

6.6

Domo is praised for reliable data handling, minimal downtime, and efficiency, though some encounter occasional server connectivity issues.

Sentiment score

6.1

ThoughtSpot is reliable with high stability and minimal issues, but some users face indexing delays and feature limitations.

In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.

Denis Mwaniki

Analytics Manager at KOKO Networks

In terms of overall stability of the platform, it's very stable.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

During that time, we faced issues from the project side as Domo was not visible in our portal.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The upgrades are smooth with no downtime, which is super important.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

The responsiveness of accessing live data is exceptional and faster than most other BI tools.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Room For Improvement

Domo users face data management and integration challenges, need better visualization, real-time processing, and improved UI and collaboration features.

ThoughtSpot users seek better visualization, customization, integration, user interface, data loading, pricing, governance, and tool integration features.

End users require a license to run their own reports and dashboards, which are fairly expensive.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.

Denis Mwaniki

Analytics Manager at KOKO Networks

For more quotes and insights, download the Domo report

Currently, it is not as customizable as the options available on Power BI or Tableau.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

Handling governance when there are many models and dashboards is complex.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Setup Cost

Domo's pricing is higher but seen as valuable for its features, with flexible models and negotiable terms encouraged.

ThoughtSpot offers flexible, competitive pricing with various models, being comparable to Tableau and higher than Power BI.

Domo's pricing is high compared to other BI tools, and it is costly.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.

Dave Ramos

Chief Technology Officer ☆ Chief Product Officer ☆ Fractional CTO ☆ Board Advisor at a manufacturing company with 1-10 employees

They quoted approximately one dollar per KB.

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

For more quotes and insights, download the Domo report

HubSpot is expensive.

Dominique Rozenberg

Software Engineer (Data specialist) at Salesforce

ThoughtSpot's pricing is reasonable and in line with other BI tools.

Jason Berman

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

For more quotes and insights, download the ThoughtSpot report

Valuable Features

Domo is praised for ease of use, data integration, real-time insights, and collaboration, enhancing data accessibility for non-technical users.

ThoughtSpot offers fast data search, AI-driven insights, and self-service analytics, enhancing decision-making and user interaction.

App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.

reviewer2757087

Senior Engineer at a tech services company with 10,001+ employees

None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.

BijayKumar

Senior Analyst at Blend360

I have been using it for four years and have been able to extract the information I need from it.

reviewer2585304

Technical Project Manager at a educational organization with 201-500 employees

For more quotes and insights, download the Domo report

Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

This alerting feature is very beneficial for our company at the moment, and we use it extensively.

reviewer2686410

Works

When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.

Subhan Bhanu

Data Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the ThoughtSpot report

Categories and Ranking

Domo

Ranking in BI (Business Intelligence) Tools

3rd

Ranking in Data Visualization

6th

Average Rating

7.8

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Data Integration (14th), Business Performance Management (5th), Reporting (3rd)

ThoughtSpot

Ranking in BI (Business Intelligence) Tools

10th

Ranking in Data Visualization

8th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Embedded BI (4th)

Mindshare comparison

As of January 2026, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 3.0%, down from 7.4% compared to the previous year. The mindshare of ThoughtSpot is 1.5%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

BI (Business Intelligence) Tools Market Share Distribution
Product	Market Share (%)
Domo	3.0%
ThoughtSpot	1.5%
Other	95.5%

BI (Business Intelligence) Tools

Featured Reviews

Ruban Prasanna Dass SP

Assistant Manager at a tech services company with 10,001+ employees

Have improved workflow efficiency through custom reports but encountered formatting limitations

The downsides of Domo are that we don't have a feature in the same column. When data comes in a time format, text format, and number format, we cannot segregate and create conditional formatting in that column. If in the future they develop this feature, it will benefit more users. Domo requires maintenance on my end, such as updates. I am maintaining some dashboards on a weekly basis and monthly basis daily reports. Because we need to upload in SFTP, we cannot schedule or auto-schedule due to rate purposes. We manually handle the data sets. If there were an option to reduce the cost, it would be easier to access.

Read full review

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

Creates user-friendly analysis environments for large datasets

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

Read full review

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Top Industries

By visitors reading reviews

University

10%

Financial Services Firm

Computer Software Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

10%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	12
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	13

Questions from the Community

What do you like most about Domo?

All our client SLAs and daily and weekly dashboards are tracked on Domo.

See all answers

What is your experience regarding pricing and costs for Domo?

The pricing of Domo is too high. Six months ago, Domo increased their prices. We suffered because we could not maintain the old data in the old data set in Domo. We are creating multiple backups on...

See all answers

What needs improvement with Domo?

I have experience with Domo and Microsoft tools. Domo is losing out in the pricing area. We tried pitching Domo to many of our clients, and they liked it initially, but the pricing point was someth...

See all answers

What is your experience regarding pricing and costs for ThoughtSpot?

The pricing is on the higher end but reasonable for what ThoughtSpot offers.

See all answers

What needs improvement with ThoughtSpot?

There should be a free version of it for people to learn easily so that they get adapted easily and get used to supporting the Domo community, which is something very important. The certification c...

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What is your primary use case for ThoughtSpot?

I had some experience with ThoughtSpot. It was a very limited use case, as I was just a part of a POC, so I cannot really comment.

See all answers

Comparisons

Tableau Enterprise vs Domo

Compared 31% of the time

Microsoft Power BI vs Domo

Compared 29% of the time

QlikView vs Domo

Compared 3% of the time

Julius AI vs Domo

Compared 2% of the time

Qlik Sense vs Domo

Compared 2% of the time

More Domo Competitors

Omni vs ThoughtSpot

Compared 9% of the time

Microsoft Power BI vs ThoughtSpot

Compared 9% of the time

Databricks vs ThoughtSpot

Compared 9% of the time

Tableau Enterprise vs ThoughtSpot

Compared 8% of the time

Julius AI vs ThoughtSpot

Compared 6% of the time

More ThoughtSpot Competitors

Product Reports

Buyer's Guide

Domo

January 2026

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Buyer's Guide

ThoughtSpot

January 2026

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Also Known As

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Overview

Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.

Find more information on The Business Cloud Here.

Domo

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.

ThoughtSpot

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!

Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs

Buyer's Guide

Domo vs. ThoughtSpot

January 2026

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