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ThoughtSpot pros and cons

Vendor: ThoughtSpot

4.0 out of 5

16 reviews
93% willing to recommend

Pros & Cons summary

ThoughtSpot is recognized for its user-friendly setup and effective scalability, facilitating valuable ad hoc data explorations and self-service analytics for users without technical skills. Its search capabilities support custom analytics, promising a solid return on investment. However, limitations exist in visualization customization and database connectivity. Pivoting data and customizing pin sizes are restricted, and the absence of an intermediate data layer impacts dashboard stability with database issues.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

ThoughtSpot allows users to perform ad hoc explorations of data effortlessly.

It provides good scalability, enabling growth with user needs.

ThoughtSpot offers robust search capabilities for creating custom analytics without requiring extensive data analyst experience.

ThoughtSpot excels in self-service analytics, empowering non-developers to create reports and visualizations intuitively.

It significantly reduces time and costs associated with manual labor compared to other BI tools.

CONS

A crucial feature is missing, involving restricting views of certain KPIs when users select conflicting parameters, impacting performance by loading pinboards slowly.

There is a lack of direct connectivity to databases, only dealing with files.

Pixel-perfect dashboards are not as refined as those in Tableau.

The customer service and support receive criticism for insufficient and untimely responses.

ThoughtSpot lacks an intermediate layer for data loading, unlike Qlik, which affects dashboard stability when the database has issues.

ThoughtSpot Pros review quotes

Anthony Fiorino

SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm with 5,001-10,000 employees

Nov 14, 2022

The initial setup was very straightforward.

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reviewer2115834

Associate Managing Director at a financial services firm with 10,001+ employees

Feb 28, 2023

It's easy to drill down or expand data to get more details right out of the box.

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Madhu Srinivasan

Principal Consultant at a financial services firm with 10,001+ employees

Dec 9, 2022

I would say the return on investment is good. Whatever we invested, we got results. We have been finding it easy to use and onboard new use cases.

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Senior Consultant at Slalom

Jan 3, 2023

ThoughtSpot takes the modifying of existing reports out of our hands.

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reviewer2034792

Lead Analyst, Global Business Intelligence at a comms service provider with 5,001-10,000 employees

Nov 24, 2022

The ability to do ad hoc explorations of data has been most valuable.

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reviewer2042916

Analytics Insights - Manager at a consultancy with 10,001+ employees

Dec 5, 2022

The scalability is good.

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reviewer2686410

Works

Apr 2, 2025

ThoughtSpot is much easier to work with and maintain than other BI solutions, and it significantly reduces costs related to manual labor.

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Kevin McAllister

Executive Manager at Hexagon AB

Jan 18, 2023

I like ThoughtSpot's search capabilities. You can also create custom analytics even if you aren't an experienced data analyst. We have users with no data analytics experience making some of the dashboards we've created, copying components, and customizing them to their specific use cases.

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Sr. Big Data Consultant at a tech services company with 11-50 employees

Nov 29, 2022

It is easy to set up the solution.

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JB

Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees

Feb 21, 2025

ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive.

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Show 3 more reviews (out of 13)

ThoughtSpot Cons review quotes

Anthony Fiorino

SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm with 5,001-10,000 employees

Nov 14, 2022

The one area of the solution that I do hear needs improvement is on the visualization front.

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SR

Senior Business Intelligence Architect at Mphasis

Jul 28, 2025

The prediction model needs improvement. While NLQ is working perfectly fine and the data understanding capabilities of ThoughtSpot are good, there is room for improvement.

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reviewer2115834

Associate Managing Director at a financial services firm with 10,001+ employees

Feb 28, 2023

In terms of features, I'd like to be able to pivot data - for example, going from rows to columns. It's not easy to do.

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Free Report: ThoughtSpot Reviews and More

Learn what your peers think about ThoughtSpot. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.

865,295 professionals have used our research since 2012.

Madhu Srinivasan

Principal Consultant at a financial services firm with 10,001+ employees

Dec 9, 2022

I would like to see more flexibility in adding the pins. Currently, we have four different sizes in which I can add pins, but I would like to be able to resize my pins.

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Senior Consultant at Slalom

Jan 3, 2023

A customized visualization is lacking in this product.

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reviewer2034792

Lead Analyst, Global Business Intelligence at a comms service provider with 5,001-10,000 employees

Nov 24, 2022

The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot.

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reviewer2042916

Analytics Insights - Manager at a consultancy with 10,001+ employees

Dec 5, 2022

The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases.

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reviewer2686410

Works

Apr 2, 2025

A crucial feature we needed is missing, which involves restricting views of certain KPIs when users select conflicting parameters. We had to create a workaround, which impacted performance by loading pinboards slowly.

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Kevin McAllister

Executive Manager at Hexagon AB

Jan 18, 2023

ThoughtSpot is a fairly new product, so some usability aspects aren't as mature as we'd like them to be. One example is their organizational methodology, like how objects are organized in their dashboards inside the product. They're all on a flat list, which works if you've got five or 10 dashboards. However, it's insufficient when you're a large enterprise with multiple groups looking at the same dashboards. It isn't organized well.

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Sr. Big Data Consultant at a tech services company with 11-50 employees

Nov 29, 2022

If I want to order columns, this feature is not there.

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Show 4 more reviews (out of 14)

Product Categories

Product Categories

BI (Business Intelligence) Tools

Data Visualization

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Product Categories

Product Categories

BI (Business Intelligence) Tools

Data Visualization

Popular Comparisons

Popular Comparisons

Microsoft Power BI vs ThoughtSpot

Tableau Enterprise vs ThoughtSpot

IBM Cognos vs ThoughtSpot

Amazon QuickSight vs ThoughtSpot

SAP Analytics Cloud vs ThoughtSpot

Domo vs ThoughtSpot

Qlik Sense vs ThoughtSpot

MicroStrategy vs ThoughtSpot

Looker vs ThoughtSpot

Apache Superset vs ThoughtSpot

QlikView vs ThoughtSpot

TIBCO Spotfire vs ThoughtSpot

Sigma vs ThoughtSpot

Pyramid Analytics vs ThoughtSpot

Zoho Analytics vs ThoughtSpot

See all alternatives

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