Trend Micro Email Security Reviews

We primarily use the solution for email security. We use it to stop malicious threats, such as phishing emails, spam, et cetera. We help our organization protect its users and email from suspicious IPs. We can block things like suspicious emails and certain IPs. Even if one email is compromised, we can stop anything from spreading. 

The spam protection has been great. 

It helps us from attacks.

We can block certain domains.

It does a good job of ensuring users are not compromised via email.

If anyone is sending company data, we are able to monitor that. 

When a Microsoft mailbox is down, we can still get the email content. 

The product is stable and reliable. 

It can scale well. 

We have had to deal with some spam. They need to adjust the spam filtering and make it stronger. 

It would be ideal if they had even better protection on offer to keep users even safer. 

I've been using the solution for one year and five months. 

It's a stable solution. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. It's easy to manage and understand everything. 

It's a scalable product. It's easy to expand the license at any time. 

We have seven customers using the solution at this time. 

Technical support is very quick. They are helpful and responsive. We're happy about this, as email can be very sensitive and we appreciate they act fast. They have a support number you can call if you run into issues. 

The initial setup of the solution is straightforward. There are two types of configurations: inbound and outbound. We can easily deploy both and manage everything once it is set up. 

It might take about 30 minutes to implement the solution, depending on the requirements and if any settings need to be adjusted. The configurations might take about ten minutes. 

The solution has an annual license that users must pay. 

I'd recommend the product to others. 

I'd rate the solution nine out of ten. It's a good product. 

We use the solution for gateway security protection for inbound and outbound emails from the organization.

The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.

The solutions manufacturer tries to upgrade the customer to move from on-premises to the cloud. They plan to replace virtual appliances with hardware appliances. I think that this is not a good idea. A virtual appliance is more flexible in implementation and usage, and they think that it is not a good idea to leave the development as is.

It is a very powerful and stable solution and is one of the leaders in the market.

The solution is scalable.

The technical support is good.

The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration.

I rate Trend Micro Email Security a ten out of ten.

We use Trend Micro Email Security Protect customers from email spam, suspicious IPs, or domains.

The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient.

Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.

In a future release, the dashboard should bring visibility of the risk to the organization. More executive dashboards of the level of security that we could have inside of the organization. The dashboards or reports could help us to bring more visibility at an executive level, it would be useful.

Mm-hmm. And have you seen the ROI?

I have been using Trend Micro Email Security for approximately four years.

In my office, we have approximately 60 people using Trend Micro Email Security.

We are receiving good support from Trend Micro Email Security since we are partners.

I have not seen ROI from Trend Micro Email Security.

The price of Trend Micro Email Security is annual. There are no additional fees.

I have evaluated other solutions.

I would prefer us to use the Proofpoint solution.

I rate Trend Micro Email Security an eight out of ten.

It's a good solution, but I think that there are some improvements that they should do to better compete with Proofpoint