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TrendAI Vision One Services – Managed Detection and Response (MDR) Logo

TrendAI Vision One Services – Managed Detection and Response (MDR) pros and cons

Vendor: TrendAI
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

MDR is a part of XDR, which includes different products.
The response time to issues is quick, providing high client satisfaction.
Trend Micro Managed XDR protects all layers and enhances threat detection.
The tool significantly improves threat detection and response times.
The console is considered the most valuable feature of Trend Micro Managed XDR.

CONS

On the financial side, TrendAI Vision One Services – Managed Detection and Response (MDR) is quite expensive, potentially deterring cost-sensitive customers.
TrendAI Vision One Services – Managed Detection and Response (MDR) could improve its support documents to aid exploration and enhance customer presentations.
There is a need for greater integration of non-Microsoft devices within TrendAI Vision One Services – Managed Detection and Response (MDR).
TrendAI Vision One Services – Managed Detection and Response (MDR) lacks local language support in Oman, presenting a significant drawback.
Users face difficulties exporting long-term alerts in Excel format, as TrendAI Vision One Services – Managed Detection and Response (MDR) does not currently offer this feature.
 

TrendAI Vision One Services – Managed Detection and Response (MDR) Pros review quotes

reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Mar 14, 2022
The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers.
SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees
Apr 12, 2023
I appreciate the detection and response methodology used against virus and ransomware attacks.
JhanzaibAwan - PeerSpot reviewer
System Network Security Engineer at National Building Supply, Inc.
Mar 7, 2024
The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive.
Find out what your peers are saying about TrendAI, Sophos, CrowdStrike and others in Managed Detection and Response (MDR). Updated: January 2026.
882,961 professionals have used our research since 2012.
Akshay Srivastava - PeerSpot reviewer
Lead Sales Manager & Unit Head - ICT at Khimji Ramdas
Mar 11, 2024
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
Hesham Hady - PeerSpot reviewer
Freelancer at a non-tech company with self employed
Mar 14, 2024
Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Feb 18, 2025
The features are such that MDR is a part of XDR, which includes different products.
KG
Manager at a insurance company with 10,001+ employees
Apr 24, 2025
The most valuable feature of Trend Micro Managed XDR is the console.
 

TrendAI Vision One Services – Managed Detection and Response (MDR) Cons review quotes

reviewer1802343 - PeerSpot reviewer
Solutions Architect at a comms service provider with 11-50 employees
Mar 14, 2022
Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features.
SS
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees
Apr 12, 2023
There is a need for greater integration of non-Microsoft devices.
JhanzaibAwan - PeerSpot reviewer
System Network Security Engineer at National Building Supply, Inc.
Mar 7, 2024
Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors.
Find out what your peers are saying about TrendAI, Sophos, CrowdStrike and others in Managed Detection and Response (MDR). Updated: January 2026.
882,961 professionals have used our research since 2012.
Akshay Srivastava - PeerSpot reviewer
Lead Sales Manager & Unit Head - ICT at Khimji Ramdas
Mar 11, 2024
The main drawback is the lack of local language support in Oman.
Hesham Hady - PeerSpot reviewer
Freelancer at a non-tech company with self employed
Mar 14, 2024
The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Feb 18, 2025
On the financial side, it is quite expensive.
KG
Manager at a insurance company with 10,001+ employees
Apr 24, 2025
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet.

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