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Fidelis Elevate vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (56th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (32nd), Extended Detection and Response (XDR) (45th)
TrendAI Vision One Services...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed Detection and Response (MDR) (21st)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recommend this solution to others because it is easy to manage, reliable, and overall good to use."
"Threat identification and detection are the most valuable features of this solution."
"Since using Cortex XDR by Palo Alto Networks, our MTTR has reduced, which means the mean time to resolve any ticket has been reduced."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"Its ability to react to cyber data attacks is awesome."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"The solution is pretty scalable; you buy a lot of features, a known product, and you want it to run in any environment, and it does, so it's scalable enough."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"The technical support is very helpful."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"Trend Micro Managed XDR can be used to manage all the layers, such as server, access, cloud servers, and email layer, and it is used for overall endpoint security."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The most valuable feature of Trend Micro Managed XDR is the console."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
 

Cons

"It'll help if customization was easier."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"There are some limitations on the Traps agents."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"A better pricing plan would make this product more competitive."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"On the financial side, it is quite expensive."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The main drawback is the lack of local language support in Oman."
"There is a need for greater integration of non-Microsoft devices."
 

Pricing and Cost Advice

"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"It has reasonable pricing for the use cases it provides to the company."
"The price was fine."
"The solution is expensive. It's pricing is on a yearly-basis."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"It's quite expensive but we can customize it to reduce the price."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
"Trend Micro's solutions are considerably more expensive than competitors."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
10%
Comms Service Provider
11%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extrac...
What is your primary use case for Trend Micro Managed XDR?
I work as a cybersecurity and information security auditor and primarily conduct audits for multiple tools like Trend...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Unigel, DHR Health
Find out what your peers are saying about Fidelis Elevate vs. TrendAI Vision One Services – Managed Detection and Response (MDR) and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.