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Fidelis Elevate vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Fidelis Elevate
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (59th), Threat Deception Platforms (8th), SSL/TLS Decryption (4th), Network Detection and Response (NDR) (22nd), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (40th)
TrendAI Vision One Services...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
Managed Detection and Response (MDR) (19th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mostafa Ameen - PeerSpot reviewer
Information Security Engineer at ICT Misr
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"Has great threat detection capabilities."
"The most valuable feature of Cortex XDR by Palo Alto Networks is its machine-learning capabilities. Additionally, there is full integration with other solutions."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"It is used as our primary in-line IDS/IPS system, replacing FireEye NX, and it catches more, looks at more ports than FireEye NX, and is a scalable appliance, unlike our NX which was saturated and shut itself down."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"The technical support is very helpful."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is the console."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"Trend Micro Managed XDR can be used to manage all the layers, such as server, access, cloud servers, and email layer, and it is used for overall endpoint security."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
 

Cons

"The solution eats memory of the computer, unlike anything I've ever seen."
"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"The downside to the solution is that there are a large number of false positives."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"The interface bug needs to be squashed once and for all."
"The reports in the endpoint area of Elevate can be improved."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"There is a need for greater integration of non-Microsoft devices."
"Trend Micro Managed XDR could improve its support documents."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
 

Pricing and Cost Advice

"The price was fine."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price is on the higher side, but it's okay."
"I feel it is fairly priced."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I don't recall what the cost was, but it wasn't really that expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It's quite expensive but we can customize it to reduce the price."
"It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high."
"Fidelis Endpoint is an expensive product. My company makes yearly payments toward the licensing cost of the solution."
"You license by the number of days of logs you need to maintain visibility for. Forty-five days is a good solid number for a company with around a 10k user base."
"Trend Micro's solutions are considerably more expensive than competitors."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
10%
Construction Company
10%
Computer Software Company
13%
Manufacturing Company
11%
Performing Arts
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business6
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extrac...
What is your primary use case for Trend Micro Managed XDR?
I work as a cybersecurity and information security auditor and primarily conduct audits for multiple tools like Trend...
 

Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
First Midwest Bank
Unigel, DHR Health
Find out what your peers are saying about Fidelis Elevate vs. TrendAI Vision One Services – Managed Detection and Response (MDR) and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.