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Expel vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in Managed Detection and Response (MDR)
14th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
2
Ranking in other categories
SOC as a Service (5th)
TrendAI Vision One Services...
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of Expel is 2.4%, up from 2.1% compared to the previous year. The mindshare of TrendAI Vision One Services – Managed Detection and Response (MDR) is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Expel2.4%
TrendAI Vision One Services – Managed Detection and Response (MDR)1.6%
Other96.0%
Managed Detection and Response (MDR)
 

Featured Reviews

reviewer2917971 - PeerSpot reviewer
Founder And Principal Technical Consultant at a consultancy with 51-200 employees
Expel has transformed MDR workflows and now streamlines phishing response and SOC 2 audits
Some of the best features Expel offers is the ease of use. Ease of use is top of mind. It also provides an opportunity for me to replace my SOC. Not necessarily replace my SOC because I utilize contractors on an as-needed basis, but it allows me to stay lean. I do get 24/7 monitoring, although they recently shortened up on the 24/7 monitoring offering. It also allows me to augment the existing SOC that I have for larger companies or larger enterprises that rely on me for that. It then extends the use of the tools I already have, as I mentioned with SentinelOne. Octa is another that comes to mind, and then for larger organizations that use CrowdStrike.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"Expel's customer support is great."
"Trend Micro Managed XDR can be used to manage all the layers, such as server, access, cloud servers, and email layer, and it is used for overall endpoint security."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The features are such that MDR is a part of XDR, which includes different products."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"I think the 24/7 SOC could be improved."
"The main drawback is the lack of local language support in Oman."
"There is a need for greater integration of non-Microsoft devices."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"On the financial side, it is quite expensive."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Trend Micro Managed XDR could improve its support documents."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
 

Pricing and Cost Advice

Information not available
"Trend Micro's solutions are considerably more expensive than competitors."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
10%
Computer Software Company
8%
Manufacturing Company
7%
Comms Service Provider
11%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
What is your primary use case for Trend Micro Managed XDR?
I work as a cybersecurity and information security auditor and primarily conduct audits for multiple tools like Trend Micro XDR ( /products/trend-vision-one-reviews ), Trend Micro antivirus, Fortin...
 

Also Known As

Workbench, Expel SOC-as-a-Service
No data available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Unigel, DHR Health
Find out what your peers are saying about CrowdStrike, SentinelOne, Huntress and others in Managed Detection and Response (MDR). Updated: October 2026.
920,769 professionals have used our research since 2012.