We use it in the automation of the credit assessment process, it is a process to evaluate public investment projects.
By regulations of our country we are evaluating Open Source alternatives that can replace the current functionality, or justify the non-change it.
What is our primary use case?
How has it helped my organization?
Preserve the knowledge of the process and its information when people come out of the institution
What is most valuable?
Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation.
We have developed several processes here in the company, such as requests for change, request development, and buying processes.
The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.
What needs improvement?
The tool does not save the reprocessing of the steps, this has to be done with own implementations, stores the whole story of a process instance but in a non-processable format for statistics without doing prior job.
For how long have I used the solution?
How are customer service and support?
The provider has been very helpful with all the questions we have had when we had difficulties.
How was the initial setup?
The integration was really easy.
What about the implementation team?
We had the support of the provider.
What other advice do I have?
I rate Ultimus Adaptive Business Process Management a nine out of ten.
Which deployment model are you using for this solution?
On-premises
