Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software.
| Product | Mindshare (%) |
|---|---|
| Vision Helpdesk | 1.2% |
| ServiceNow | 12.6% |
| JIRA Service Management | 6.3% |
| Other | 79.9% |
Vision Helpdesk is ITIL/ ITSM Complaint PINKVerify Certified - Highly Secure, Reliable, and Scalable.
All products are available in SaaS and On-Premises versions. Trusted by 20000+ Companies since 2005 and Ranked as Top Customer Service Software's on various review websites.
Riva Tech, StratospherIQ Data Systems, Suprag AG, Thomas Cook, TNM Software, Transition Systems Asia, Uptime Solutions, Volodi, Zakupka, Zen3, Zygote Complete Property Management, Rovia, NAS Insurance Services, FederalBank, InvestIndia, StartupIndia,BankofKigali
| Author info | Rating | Review Summary |
|---|---|---|
| CTO at a cloud solution provider with 11-50 employees | 5.0 | I've used this solution for five years, valuing its multi-company help desk and excellent customer service. Setup was easy, with no stability issues. While live-chat needs improvement, it has enabled us to offer white-label support effectively. |
| Digital Specialist at a tech services company with 51-200 employees | 5.0 | I found Vision Helpdesk perfect, especially its WordPress integration and affordability. Setup was simple, and their outstanding customer support quickly resolved a self-hosted script issue. It's better than alternatives. |
| Student (Transporta un Sakaru Instituts) at a transportation company with 501-1,000 employees | 5.0 | I found Vision Helpdesk a cheap, stable, and scalable solution, effectively managing tickets with excellent support. Although the interface needs improvement and more customization, it far exceeded previous options, and I recommend trying it. |
