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it_user12228 - PeerSpot reviewer
Systems Administrator at a cloud solution provider with 501-1,000 employees
Vendor
It ties into VMware and allows us to script the process of setting up an entire infrastructure.

What is most valuable?

The most valuable feature is Salt Cloud due to its ability to tie into VMware, as well as Salt Orchestration, because it allows us to script the process of setting up an entire infrastructure.

How has it helped my organization?

This product has saved us time in standing up new servers, as well as allowed us to automate the deployment of these servers and the applications that run on them.

What needs improvement?

  • Documentation can be hard to find and examples aren't as detailed. In Salt, you can use modules in an SLS file, as well as via command line. A lot of the time, the official documentation only has a command line example and you've got to dig around through third-party sites to find examples of using modules in an SLS file. It can also be difficult to find documentation on Jinja templating through Salt’s website, as well. Basic examples are given but anything more complex is lacking.
  • Salt Cloud Windows support isn't that mature.
  • Salt Orchestration lacks logging when states are nested.

For how long have I used the solution?

I have used it for 1.5 years.

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VMware Aria Automation
April 2025
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What do I think about the stability of the solution?

Occasionally minions would time out and not return a response, although the Salt state would still run. Increasing the timeout helped, but this is more of a design concern than an overall stability issue.

What do I think about the scalability of the solution?

So far no issues with scalability were encountered.

How are customer service and support?

I haven't utilized technical support. The forums seem to be somewhat helpful in suggesting workarounds to issues caused by lack of features, but more detailed steps on implementing those workarounds would be helpful (e.g., setting a static IP on Windows VMs setup with Salt Cloud).

Which solution did I use previously and why did I switch?

I've used Puppet at a previous job. Salt is the tool that was in place at my current job.

What's my experience with pricing, setup cost, and licensing?

Salt is open source.

Which other solutions did I evaluate?

The product was already in use.

What other advice do I have?

Define the scope of what you need a configuration management tool to use and then look at all available options and the potential drawbacks of those options. Nothing can beat hiring a sys admin with experience in different technologies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemsA4ba9 - PeerSpot reviewer
Systems Admin at a consultancy with 11-50 employees
Real User
Templates enable me to streamline the initial deployment of systems
Pros and Cons
  • "I find the system to be intuitive and user-friendly. In general, I'm quite happy with the entire setup. Once you configure the system, navigating the portal is pretty simple. They use a lot of the vSphere UI interface structure so it's intuitive, especially if you have used anything vSphere-related before."

    What is our primary use case?

    Everything that takes away from my having to do my own tasks is a very big plus. With Automation and a lot of the components we are looking at right now, I will be able to template everything out and streamline the process, which is going to save me a lot of time. My main focus is COOP sites and disaster recovery, so automating those makes my job easy.

    How has it helped my organization?

    It decreases a lot of manual labor involved in the initial deployment of systems. Instead of my having to go deploy a template and join it to the domain and add software to it, all that is pre-staged once and never done again.

    It has also increased the infrastructure agility a lot. A perfect example is that I use Veeam Backup, so I deploy additional proxies whenever our network changes. I don't have to go out and sign in to the vSphere host because I have a different location. I can add additional resources from one location to my disaster recovery management console.

    What is most valuable?

    I find the system to be intuitive and user-friendly. In general, I'm quite happy with the entire setup. Once you configure the system, navigating the portal is pretty simple. They use a lot of the vSphere UI interface structure so it's intuitive, especially if you have used anything vSphere-related before.

    What needs improvement?

    I don't know if it can integrate with vRealize or vROps in order to already manage what has been done. Right now I'm very big into vROps to pull reports on all my VMs. I don't know if that capability is there already, but if I could integrate it more, if they went hand-in-hand, it would be easy. Not only could I deploy everything in one place, but I could go to another place just to pull my reports on what has been done.

    What do I think about the stability of the solution?

    I'm happy so far, I haven't had any stability issues.

    What do I think about the scalability of the solution?

    I'm extremely happy with the scalability.

    How are customer service and technical support?

    I have used technical support, but not for vRA. I used it to help with reverse-engineering my vSphere vCSA because it completely crashed and both sectors were corrupted and I needed to get it back. They were helpful.

    Which solution did I use previously and why did I switch?

    We didn't have a solution that does exactly the same. For other systems, we use Chef, but I know that that is more for the application side of things. We haven't used anything like this.

    What's important when looking for a vendor, for me, is that they take their time to actually see what we have and what we are trying to do, before pushing an agenda. If they could see what we have and create a design out of that, before suggesting anything else, that would make me want to work with that vendor more because then I would know that they are not pushing something, that they are giving me what is better for me.

    How was the initial setup?

    Once I understood what it was trying to do, and what it was requesting of me, it was simple. But originally, it took me by surprise. I was not used to the setup yet. One of my main issues was having multiple SSL domains. It took me a while to see how those play a part.

    What other advice do I have?

    Make sure that you know what your infrastructure looks like before you start.

    I rate this solution at eight out of ten, with potential to grow. I still have to learn a lot more about it. Once I learn some of the additional features and add-ons that  I can implement, I think it will increase.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    VMware Aria Automation
    April 2025
    Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
    851,823 professionals have used our research since 2012.
    NetworkL2008 - PeerSpot reviewer
    Network Lead at a tech company with 10,001+ employees
    Real User
    We are able to provide self-service to all of our IT and development teams to expand and decrease their environments at will
    Pros and Cons
    • "We are able to provide self-service to all of our IT/development teams to expand and decrease their environments at will."
    • "value; It has provided my development team a pure self-service portal. We deploy thousands of machines and reclaim. So, their time to business, and their time to market has been improved exponentially."
    • "The initial setup was not straightforward. It was not simple, and we had a PoC. We had VMware help us deploy it, and it took them an exorbitant amount of time."

    What is our primary use case?

    The primary use case is that it fronts VirtualCenter for our entire development environment. The current version performs well.

    How has it helped my organization?

    It provides us with rapid deployment and reclamation of servers. It has also increased the infrastructure agility, application agility, improved time to market, and made it easier for IT to support developers.

    What is most valuable?

    • Self-service for the servers
    • Reclamation
    • Self-service for all of our IT or development teams to expand and decrease their environments at will

    What needs improvement?

    Other than the features that are supposed to already be in place with the new version - meaning the tight integration with vROps, which they said was there but wasn't - the ability to migrate between clusters is a big deal right now. If you try to migrate a current client, create a research pool for a client, and they have multiple ESX clusters, you can't get it. It's so painful to do. The new version that we will be going to is supposed to do that automatically. And I will believe it until it doesn't work.

    What do I think about the stability of the solution?

    Its first iteration had some hiccups. It wasn't as streamlined. It crashed a lot more. This version has been way more solid.

    What do I think about the scalability of the solution?

    Scalability has been excellent. It scales well horizontally. Vertically, you'd have to do a lot to make that happen. It will scale both ways. One way is easier. Horizontally is way easier to scale. It's just the nature of the way the product is built.

    How are customer service and technical support?

    On the current version, support is much better. I have a TAM and I have mission-critical support, so I usually get to somebody.

    Which solution did I use previously and why did I switch?

    We were previously using a product from CA that CA no longer supports. They got out of the business.

    How was the initial setup?

    The initial setup was not straightforward. It was not simple, and we had a PoC. We had VMware help us deploy it, and it took them an exorbitant amount of time.

    Upgrading hasn't been without its pain. We've had our issues, we've lost some data. There have been some hiccups along the way. We're confident that this next upgrade will be smoother, since it has been getting more stable over time.

    What other advice do I have?

    The solution is intuitive to the end-user, absolutely. I've created a web portal, through vRA, in which users' specific requirements are built-in. Now, to develop that was not overly fun, but, overall, it is good.

    I give it an eight out of ten because it has provided my development team a pure self-service portal. We deploy thousands of machines and reclaim. So, their time to business and their time to market has been improved exponentially.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user715128 - PeerSpot reviewer
    Infrastructure Automation and Cloud Specialst at a government with 1,001-5,000 employees
    Vendor
    Extensibility Allows For Add-ons And Customisation

    What is most valuable?

    Probably the extensibility as well as the out-of-the-box features it provides, which allow you to be very creative with things you can add on and customise. The extensibility is the most important part for me.

    How has it helped my organization?

    The extensibility allows you to take custom or proprietary requirements and make them happen. Where there's a lot of products, it will give you a set number of used cases, and if you have something that's outside of those, then it can be difficult to make that happen, but the vRealize Automation product allows you to just extend beyond what we'd initially expect them to be used for and make your own custom scripts that can be executed as well as the things that come out-of-the-box.

    What needs improvement?

    Yes, certainly. The ability to manage the product in code; so infrastructure is code. It certainly has improved in the last version, but it still isn't quite at the level that some of its competition is in. It's not infrastructure is called native, overlooks is getting closer to it, so that's probably the biggest single improvement to suggest.

    For how long have I used the solution?

    About two years now.

    What do I think about the stability of the solution?

    Yeah, there are some issues with stability. I suppose with any product, when new versions come out sometimes there are bugs, and depending how wide-spread that is, it can take a varying length of time to clean a patch from a big crash or fault. I give it a seven out of 10 for stability. There are issues, but it's not dreadful. It is certainly better than it was in previous versions.

    What do I think about the scalability of the solution?

    No, it's very scalable. It's fairly easy to add the numbers of servers to allow it to scale up. As I've said, we've seen it running hundreds of concurrent deployments with the right design and the right number of devices. Obviously, while supporting the platform, it's very scalable.

    How are customer service and technical support?

    It's probably a difficult question to answer. Depending on the type of relationship you have with them, I've looked at a couple of places. One company had business critical support. They were very quite good at certifying specialists, they were almost always able to at least categorise a problem, if not fix it in the first sort of hour or two. If you don't have that level of support, you often go through a couple of levels of help desk first and that can be quite frustrating and quite difficult. So I think the level of support maybe averages out to a six out of 10, but it could be eight or nine if they got the right.

    Which solution did I use previously and why did I switch?

    Previously, I worked in a team which tried a proprietary tool that did a very similar job, and the main reason for going a product like vRA, is that the development cost of it is handled by another company, so they'll maintain that, and we develop and maintain their own code base instead of paying for support from a larger organization. The idea is when you reach a certain scale, paying someone whose job it is or specialty it is to do this kind of work, they'll have a small team doing it, then having the rest of the people on that team might move on. I suppose to operate it into a prize scale was one of the main reasons for switching.

    How was the initial setup?

    The installation has been greatly improved in the latest version. There's now a lesser based installation, which has made it many times easier. It is still something that requires a bit of knowledge and time (if you've never used the product before). It is probably going to take you a week or so to get familiar with the concept and try the installation maybe one or two times before it works for you. Once you've used it a few times, you can probably do an installation in a day or two. So maybe a seven out of 10, for ease of installation.

    Which other solutions did I evaluate?

    No, I've never been involved in the selection of this product, but I've actually joined teams that have already chosen to use it. I know some of the competition. Some of the other products have on from being the VMware vCloud Director. Some of the products are heard suggested via other places, like answerable and telethon.

    What other advice do I have?

    Probably the decision to run a private cloud, such as VMware, versus running things in someplace like the public cloud and it being AWS. The main thing is about the scale, and getting sufficient scale, it can be cost effective to run your own private cloud. Best to find the right algorithms, if not setting up the hardware themselves; but you probably do need to reach that multi-million pound scale to make that the right decision. Smaller players are probably better off thinking about comparing costs without a cloud provider, and maybe a less niche product.

    It's a good product. It's very extensible. It is fairly complex to set-up, and its fairly closely tied to VMware's infrastructure, so there's a lack of portability to public clouds and a lack of ability to manage infrastructure is code natively. Although it can be persuaded to do it, it's not always straightforward. Those are probably the biggest downfalls.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user667686 - PeerSpot reviewer
    Technical Lead at a tech services company with 5,001-10,000 employees
    Consultant
    The orchestration capabilities are valuable.

    What is most valuable?

    Orchestration capabilities are the most valuable feature of this solution.

    How has it helped my organization?

    Provisioning time is reduced from two weeks to 60 minutes.

    What needs improvement?

    • Better integration with the public cloud and DevOps toolset

    For how long have I used the solution?

    I have used this solution for three years.

    What do I think about the stability of the solution?

    We did not encounter any major stability issues.

    What do I think about the scalability of the solution?

    There were no scalability issues.

    How is customer service and technical support?

    The technical support is very good; they have come a long way in supporting vRA. Now, issues are being resolved in hours.

    How was the initial setup?

    The installation for vRA 6.x was complex, but for vRA 7.x was simple.

    What other advice do I have?

    There are so many features that this product has, so evaluate all of them.

    From day 1 that it went into production, we started seeing its benefits.

    We are using the vRealize Orchestrator heavily.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user518769 - PeerSpot reviewer
    Integration Engineer (DevOps) at a tech company with 51-200 employees
    Vendor
    It is simple to create Python-based templates and create functions for actions not covered by the Jinja engine.

    What is most valuable?

    Jinja/Python + wide range of embed functions for various platforms and purposes.

    Jinja is based on Python, which is a fairly handy and comfortable programming language. They make it simple to create Python-based templates and, when necessary, create functions for actions that are not covered by the Jinja engine.

    How has it helped my organization?

    Centralized administration and orchestration of severs and services.

    What needs improvement?

    Support: It's not bad or poor, but there are some issues. On the one hand, it's about development and progress; on the other, there were some issues that took too long to get fixed by the SaltStack team and forced users to invent workarounds.

    Documentation: I'd say it's a little bit complicated for beginners, some topics are not clear and so on. So, one will have to massively use search engines when it comes to complex setups and solutions.

    For how long have I used the solution?

    I have used it for ~7 months.

    What do I think about the stability of the solution?

    I have encountered any stability issues.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    Technical support is good (4 of 5).

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    The initial setup was neither straightforward nor complex; it required some effort.

    What's my experience with pricing, setup cost, and licensing?

    It's OSS.

    Which other solutions did I evaluate?

    Before choosing this product, I evaluated Ansible and Puppet.

    What other advice do I have?

    Be patient and you'll get a great solution.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user326337 - PeerSpot reviewer
    it_user326337Customer Success Manager at PeerSpot
    Real User

    Thank you, George! This is quite an interesting comparison between SaltStack compared to Ansible and Puppet.

    I encourage you to read up further on our community members' own product comparisons between SaltStack and other solutions, such as Oracle Enterprise Manager Cloud Control --

    www.itcentralstation.com

    I'd be interested to know your thoughts on which attributes of each solution contribute most to the comparison.

    See all 3 comments
    PeerSpot user
    Senior System Engineer at a computer software company with 51-200 employees
    Vendor
    It is fast, making it convenient and practical, allowing me to get information about my servers in no time.

    What is most valuable?

    • Remote execution.
    • SaltStack being so fast makes it very convenient and practical; allows me to get information about my servers in no time.

    How has it helped my organization?

    SaltStack allows me to answer user requests in a very efficient manner.

    What needs improvement?

    I guess the only downside of SaltStack is the limited user base, which leads to poorer documentation because of the lower use.

    On a features side, maybe some more security around the API would be good, so it can be used as a central automation tool.

    I haven't kept up with latest releases for a while, though, so don't quote me on that.

    For how long have I used the solution?

    I have used it for two years.

    What do I think about the stability of the solution?

    I have not encountered any stability issues.

    What do I think about the scalability of the solution?

    I have not encountered any scalability issues.

    How are customer service and technical support?

    It's open source and the community is very helpful as usual.

    Which solution did I use previously and why did I switch?

    I previously used multiple solutions combined; harder to manage. Salt is easy to use and manage.

    How was the initial setup?

    Initial setup was straightforward; worked out of the box .

    What's my experience with pricing, setup cost, and licensing?

    It's open source.

    Which other solutions did I evaluate?

    Before choosing this product, I evaluated Puppet and Ansible.

    What other advice do I have?

    Just install it and use it for remote execution at first. You'll see how powerful it is.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Min Chan Myae - PeerSpot reviewer
    Project Manager at Access Spectrum Company Limited
    Real User
    Reliable, helpful support, and scales well
    Pros and Cons
    • "The most valuable feature of VMware Aria Automation is the versatile automation and deployments."
    • "VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."

    What is our primary use case?

    VMware Aria Automation is used for automation.

    What is most valuable?

    The most valuable feature of VMware Aria Automation is the versatile automation and deployments.

    What needs improvement?

    VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want.

    For how long have I used the solution?

    I have been using VMware Aria Automation for approximately three years.

    What do I think about the stability of the solution?

    The solution has been stable and smooth in operation.

    What do I think about the scalability of the solution?

    We have one customer using the solution. The solution is best suited for enterprise companies.

    The solution is scalable.

    How are customer service and support?

    The support is good.

    I rate the support from VMware Aria Automation a nine out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of VMware Aria Automation was not difficult.

    What about the implementation team?

    We did the deployment of the test environment.

    What other advice do I have?

    I would recommend this solution to others.

    I rate VMware Aria Automation an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Buyer's Guide
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