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it_user619107 - PeerSpot reviewer
Senior System Analyst at a tech services company with 10,001+ employees
Consultant
Straightforward Setup And Fast Provisioning.

What is most valuable?

Fast provisioning and integration with public cloud. Our customers want the VMs to be up and running as early as possible. Also, some of our customers need their workloads to be running on the public clouds like AWS to minimize the cost. Using vRA, we can easily integrate AWS and can provision VMs on them.

How has it helped my organization?

Fast provisioning.

What needs improvement?

I don’t see configuration management feasibility. I think there should be a configuration management tool on the user dashboard. It can be used to patch/update the servers provisioned through vRA for an inbuilt facility.

What do I think about the stability of the solution?

We have seen couple of bugs.

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VMware Aria Automation
April 2025
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What do I think about the scalability of the solution?

Not really.

How are customer service and support?

Customer Service:

Good.

Technical Support:

Good.

Which solution did I use previously and why did I switch?

Yes. Poor vendor support and less stability.

How was the initial setup?

It was straightforward but they still need to improve the IaaS components.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors in the market the licensing cost is OK.

Which other solutions did I evaluate?

Yes. HPE.

What other advice do I have?

Go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Headofit501 - PeerSpot reviewer
Head of IT at Interswitch
Real User
It provides visibility into the VM space
Pros and Cons
  • "It provides visibility into the VM space."
  • "The setup is difficult. You need a technical person to help you set it up."

What is our primary use case?

We use it to be able to see everything within our VM space.

How has it helped my organization?

It has helped our organization tremendously.

What is most valuable?

It provides visibility into the VM space.

It is user-friendly to a greater extent.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I have used the technical support once or twice, and they were good.

Which solution did I use previously and why did I switch?

We are highly virtualized, so we like anything related to VMware because we need the visability their products provide. We need to know what is going on, so we can supervise our operations.

How was the initial setup?

The setup is difficult. You need a technical person to help you set it up.

We have not upgraded yet.

What other advice do I have?

I would recommend this solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
VMware Aria Automation
April 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,823 professionals have used our research since 2012.
it_user713790 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees
Real User
One of the valuable features is controlling VM standards. I would like to see more detailed documentation.

What is most valuable?

One of the valuable features is controlling VM standards and server sprawl while at the same time providing the ability for end users to self-provision VMs. This is enabled by the blueprint and resource reclamation features.

How has it helped my organization?

We no longer need to waste cycles manually building VMs and experience delays associated with service requests attached to those build functions.

What needs improvement?

More detailed documentation on implementing feature sets and more examples of real world processes would help.

For how long have I used the solution?

We have used this solution for less than three months.

What do I think about the stability of the solution?

We have not encountered any issues with stability yet.

What do I think about the scalability of the solution?

We have not yet looked into scaling out the solution.

How are customer service and technical support?

I have not needed to use technical support yet.

Which solution did I use previously and why did I switch?

I did not previously use a different solution. This is the first automation tool that I have used.

How was the initial setup?

The initial setup was straightforward. However, the more advanced capabilities of the tool are more difficult to understand and implement.

What's my experience with pricing, setup cost, and licensing?

Be informed and reach out to your VMware sales rep to answer questions.

What other advice do I have?

Take as much training as you can before trying to deploy and use the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a VMware Partner.
PeerSpot user
PeerSpot user
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
Consultant
With it, I'm able to rollout critical updates on all affected servers regardless of the number of servers.

Valuable Features:

The most valuable asset is most probably the ability to target the needed hosts, and running commands via modules or a shell on all of them at the same time. This means that mass parallel administration of large server farms is possible.

Improvements to My Organization:

I am now able to rollout critical updates within seconds on all affected servers, and it doesn't matter if there are five or 500 of them.

Room for Improvement:

So far, everything worked as expected. This means that so far, I heavn't seen anything which needs improvements. The software works as expected and I stumbled across no issues while using it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user715152 - PeerSpot reviewer
Deployment Lead at a tech services company with 10,001+ employees
Consultant
Self-Service Portal Helps Our Customers Worldwide To Provision Machines.

What is most valuable?

We are part of a Cloud team and vRA self-service portal helps our customers worldwide to provision machines and Day 2 operations automatically without logging tickets and wasting time.

How has it helped my organization?

We are part of a Cloud service provider. It has helped our business to grow and scale.

What needs improvement?

Implementation should not be so complex. Certificate replacement should be easier.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

Performance of the service portal seems to be slow at times. Requires a reboot once a month.

What do I think about the scalability of the solution?

We faced no issues with scalability.

How are customer service and technical support?

Technical support is good through Ireland and the US.

Which solution did I use previously and why did I switch?

No, we have been using vRA for three years.

How was the initial setup?

It was complex; the certificate was the worst part.

What's my experience with pricing, setup cost, and licensing?

As an engineer, I didn’t look at the pricing model.

Which other solutions did I evaluate?

No, we are a partner with VMware so that was our choice.

What other advice do I have?

Read the knowledge base articles from VMware.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user716568 - PeerSpot reviewer
Private Cloud Lead at a tech services company with 10,001+ employees
Consultant
Multi-Tenancy Enables Using A Single vRA Portal To Configure Multiple Tenants.

What is most valuable?

Multi-tenancy is one of the best features for configuring a single portal for multiple departments/customers. Multi-tenancy allows us to use a single vRA portal to configure multiple tenants with their individual URLs. Also, this feature allows us to use shared infrastructure for multiple tenants.

How has it helped my organization?

The front end portal for end users, which communicates with infrastructure endpoints.

What needs improvement?

The infrastructure part and VM reconfigure need improvement so that the end user can smoothly perform all the tasks which they are directly performing on the endpoints.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Excellent.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Straightforward.

What other advice do I have?

This is one of VMware's best products for automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user661293 - PeerSpot reviewer
Lead Technical Architect at a tech services company with 201-500 employees
Consultant
The Event Broker Subscription is one of the most valuable features. Communication between the Linux appliance and the Windows IaaS components should be faster and smoother.

What is most valuable?

The most valuable features are the EBS (Event Broker Subscription) and NSX integration with BP designer.

How has it helped my organization?

Multiple BPs can be deployed with EBS and PG (Property Group) in a lot less time.

What needs improvement?

IaaS components: I have an assumption that all the IaaS components will be migrated to a Linux appliance, then I think the communication between the Linux appliance and the IaaS components will happen faster and smoother.

For how long have I used the solution?

We have used this version for almost 1.5 years. We previously used version 7.0.

What do I think about the stability of the solution?

Sometimes, we encountered stability issues, but they were negligible.

What do I think about the scalability of the solution?

Sometimes, we encountered scalability issues but they were negligible.

How are customer service and technical support?

Customer Service:

Very Good.

Technical Support:

Technical support was good.

Which solution did I use previously and why did I switch?

This is the first product we used.

How was the initial setup?

Installation was straightforward and simple .

What was our ROI?

It’s very helpful for us to have this product. We already gained the benefits after installation and configuration.

Which other solutions did I evaluate?

We did not look at alternatives; this is the ultimate product.

What other advice do I have?

Use it for automation in order to achieve Agility, Efficiency and Control over the IT Service Delivery..

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior System Engineer at a tech services company with 1,001-5,000 employees
Real User
We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.

What is most valuable?

  • Simple and flexible YAML/JSON configuration management framework which allows simultaneous configuration of thousands of systems
  • “Reactor" for event-driven infrastructure which must be present in any cloud based solutions and in CloudOps itself
  • Powerful and flexible DevOps orchestration solution

How has it helped my organization?

  • We decreased deployment CD times from hours to minutes across different cloud providers on several hundred systems.
  • We used a SaltStack agent as a “Convergence” agent which provided us with management, monitoring, and backup capabilities.

What needs improvement?

  • Backward compatibility
  • The speed of fixing bugs

For how long have I used the solution?

We have used this solution for under three years.

What do I think about the stability of the solution?

With the correct infrastructure design, stability issues probably won’t occur. SaltStack supports several features for high availability and fault tolerance.

In terms of SaltStack code/bug issues, it is a very stable product after four years of development from 12,000 developers.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How was the initial setup?

SaltStack is a very straightforward system with very good documentation. There are different solutions for deployments. Many scenarios and best practices are available publicly on the SaltStack site.

Which other solutions did I evaluate?

We evaluated Ansible and Puppet. SaltStack provided a much more robust solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2025
Buyer's Guide
Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.