WALLIX Bastion Reviews

Enterprise buyers find WALLIX Bastion's pricing and licensing adaptable to their needs, with options for asset-based or user-based licenses. Asset-based licensing, often deemed more cost-effective, doesn't limit user numbers. Setup is quick and straightforward with minimal dependency costs. While some perceive pricing as moderate, equivalent to similar products, others consider it cost-effective, particularly for asset-based licensing. Annual subscriptions with support are available, allowing easy upgrades.

• "The solution's pricing is comparable to that of other products."
• "Some extra price needs to be paid for license."
• "The solution's price is mid-ranged."

Organizations primarily utilize WALLIX Bastion for privilege access management, securing server connections, and monitoring vendor desktop privileges. It records user sessions on secure servers, assisting in compliance with regulations like HIPAA. The platform facilitates secure remote connections, auditing CLI commands, and managing external vendors. Companies deploy it for remote desktop management, password rotation, and administration of server users. It's complex to install, requiring knowledge for Active Directory security training and vulnerability prevention.

WALLIX Bastion customer support utilizes a multilingual ticket system in English, French, and Russian. Availability varies between weekday and 24/7 options. Support is accessible remotely and locally. The team is knowledgeable but sometimes lacks precision in their responses. Assistance is swift, with remote sessions available for problem-solving. Challenges exist in implementing corrections, but many customers are pleased with their experiences, especially with direct access to experts. Mechanisms in place ensure West African users receive necessary assistance.

WALLIX Bastion's initial setup is generally straightforward and ranges from a few hours to several days, depending on the environment and expertise of the team involved. Some users experienced a quick setup in as little as ten minutes or a day, while others required up to five months due to complex environments. Integration and stabilization can present challenges, especially when dealing with configurations and security applications, but many find the process simple with adequate support and documentation.

WALLIX Bastion is considered scalable, needing specific packages for flexibility. It handles diverse assets effectively without client tools, making it manageable in large environments. It shows robust scalability with thousands of users and growing adoption. Challenges exist, especially in scaling with organizational changes, but many rate its scalability favorably. In some cases, additional configurations were needed to address scalability, indicating the potential for improvement.

WALLIX Bastion demonstrates notable stability and reliability. Users rate its stability highly, often as eight out of ten or better. Large institutions, such as banks in Nigeria, have successfully deployed it, showing its effectiveness for critical systems without significant issues. Although it initially faced some scalability challenges, these were resolved, making it a robust choice. Compared to options like CyberArk, WALLIX Bastion proves to be more dependable with fewer complications.