CDW Managed Collaboration ServicesCDW Managed Collaboration Services help organizations by providing hosted SIP-based phone systems, enabling them to outsource management to CDW. Benefits include data center VoIP hosting, IT support, and seamless relocation of phone systems. Challenges include occasional downtime and a complex portal, posing difficulties for non-technical users who value more responsive support.
We are on a state contract, and they have negotiated state contract pricing.