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Saman Tohidian - PeerSpot reviewer
Retired at TechVertu
Real User
Top 5
User-friendly product with good scalability
Pros and Cons
  • "The product provides capabilities to build modern websites and can be used for various aspects of services."
  • "The backend development process needs improvement."

What is our primary use case?

We use WordPress for building small e-commerce websites.

How has it helped my organization?

The product provides capabilities to build modern websites and can be used for various aspects of services. We can create panels for the HR team as well. ,

What is most valuable?

The product is user-friendly. Anyone can easily create a website using it.

What needs improvement?

The backend development process needs improvement.

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For how long have I used the solution?

We have been using WordPress for ten years. At present, we are using the latest version.

What do I think about the stability of the solution?

The product is stable. It gets updated automatically.

What do I think about the scalability of the solution?

We have more than ten WordPress users. The product is scalable.

Which solution did I use previously and why did I switch?

I previously used Joomla, but it is difficult for users to use it so I switched to WordPress

How was the initial setup?

It is easy to set up a WordPress website. It costs around $10 for a sharing host. It takes ten minutes to half an hour.

What about the implementation team?

We take the help of an infrastructure engineer if we have to deploy the product on VPS. In the case of shared hosting, we can deploy it ourselves.

What's my experience with pricing, setup cost, and licensing?

It is an open-source platform. It doesn't need any license.

What other advice do I have?

I rate WordPress an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ulf Dellbrügge - PeerSpot reviewer
Web Developer at Qanuk GMBH
Real User
Top 5Leaderboard
The solution is free and has plugins but needs to adapt to new technologies
Pros and Cons
  • "I like the tool's plugins."
  • "WordPress needs to adapt to new technologies. It also needs to improve scalability. We don't have optimized content and plugins in the tech stack."

What is most valuable?

I like the tool's plugins. 

What needs improvement?

WordPress needs to adapt to new technologies. It also needs to improve scalability. We don't have optimized content and plugins in the tech stack. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

I rate WordPress' stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a three out of ten. 

How are customer service and support?

You can get free support from WordPress. 

How was the initial setup?

WordPress is easy to install and takes an hour to deploy. 

What's my experience with pricing, setup cost, and licensing?

WordPress is a free solution. 

What other advice do I have?

I rate the product a seven out of ten. You can use the product if you do not have plans to grow soon. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
WordPress
April 2025
Learn what your peers think about WordPress. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
851,604 professionals have used our research since 2012.
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Disabled House Elf at Maine Music News
Real User
Easy to use with many different interfaces to chose from
Pros and Cons
  • "We use WordPress on two different websites and it solves all of our website issues."
  • "I would recommend dumping the Gutenberg interface, as that is horrible."

What is our primary use case?

We use WordPress for both of our websites, www.mainemusicnews.com and www.jolesphotography.com.

WordPress has allowed us to maintain our own website at a reasonable cost, giving us the ability to reach people worldwide with our concert photography.

How has it helped my organization?

WordPress is hands down easy and intuitive to use. I have built many sites using WordPress and have always enjoyed the project. We use WordPress on two different websites and it solves all of our website issues. It also allows me to have multiple photographers geo-separated and still give them access to upload their own material.

What is most valuable?

The ability to upload photos and share them with people all around the world has really made my dream of photographing rockstars a reality. Prior to having WordPress, I had no ability to share my work and no credibility within the music industry. WordPress has opened many doors for me.

What needs improvement?

I would recommend dumping the Gutenberg interface and going back to the classic editor.  I understand the need for using BLOCKS to develop a page.  However, I would recommend taking a long hard look at Elementor and Elementor Pro as when it comes to developing a website, I have found using Elementor to be much more intuitive than using the Gutenberg interface.

For how long have I used the solution?

More than ten years.

What do I think about the stability of the solution?

Stability is always a concern. Take your time performing updates when new x.00 releases come out.

What do I think about the scalability of the solution?

I find it has met my needs rather nicely.

Which solution did I use previously and why did I switch?

We used Squarespace previously, but it had issues with SEO, specifically with Google indexing tags.

What's my experience with pricing, setup cost, and licensing?

There is no real setup cost if you do it yourself.

What other advice do I have?

Since it was released, I have been using the classic editor and it works and provides all of the necessary elements. However, I would recommend taking a look at Elementor and seeing how they are implementing the use of blocks in their page builder.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Abid Ullah - PeerSpot reviewer
Wordpress Developer at We Are Digital Solution
Real User
Top 20
Provides a user-friendly drag-and-drop interface while also allowing for coding customization
Pros and Cons
  • "The best feature of WordPress is its user-friendliness and its strong SEO capabilities."
  • "I would like to see the addition of social media integration features in WordPress."

What is our primary use case?

I use WordPress for creating a variety of websites, such as e-commerce, portfolios, business sites, marketing with APIs, and blogs. It is a versatile platform and it suits many purposes.

What is most valuable?

The best feature of WordPress is its user-friendliness and its strong SEO capabilities. It is versatile because it provides a user-friendly drag-and-drop interface while also allowing for coding customization.

What needs improvement?

So far, we have not had any issues with the solution. Everything works perfectly. I would like to see the addition of social media integration features in WordPress.

For how long have I used the solution?

I have been using WordPress for five years.

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

The scalability of the solution is good. Approximately 60 people at my company use WordPress.

How are customer service and support?

WordPress's technical support is good.

What's my experience with pricing, setup cost, and licensing?

WordPress is very affordable.

What other advice do I have?

Overall, I would rate WordPress a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Teaching Assistant - Visual Communication in Marketing (Web and Interactive Design) at a university with 501-1,000 employees
Real User
Speeds up development but security is a problem
Pros and Cons
  • "The themes are useful. They change the look and feel of a website with just one click."
  • "I would like to have the ability to customize the whole WordPress installation. WordPress comes with a number of core features. I would love to be able to remove those I'm not using at the moment."

What is our primary use case?

I make very simple WordPress websites for some of my clients. Previously, at my current post at the university, we created a more complicated project in WordPress. Each department had their own location to log in at and they could make their changes on there.  

How has it helped my organization?

WordPress makes the whole process faster. For example, the web admin can give certain individuals credentials to edit the site directly. That saves time because the process does not rely on one person editing every single page of the website. It also improves workflow, as stakeholders do not have to wait on a single person and can instead do it themselves. 

What is most valuable?

The most valuable WordPress feature is the content editing. Sometimes I have to build a website from scratch and finding the right content management system can be a hassle. But, with WordPress, the built-in editing capabilities make the process a bit easier. 

Also, the themes are useful. They change the look and feel of a website with just one click. 

I also like the available plugins. They can be so powerful.  

What needs improvement?

I would like to have the ability to customize the whole WordPress installation. WordPress comes with a number of core features. I would love to be able to remove those I'm not using at the moment because sometimes you just want to make a simple site or you know that you are going to be using very specific features. You may not not a lot of tabs or just want your clients to be able to see a very few tabs. 

Security is a real problem. WordPress should work on improving their security so users do not have to worry about it. Hackers often tend to target WordPress. 

For how long have I used the solution?

I have been using WordPress one and off for about three years. 

What do I think about the stability of the solution?

WordPress is stable. The only issue with it is security. That's the one thing that people always worry about because WordPress is a real target. 

What do I think about the scalability of the solution?

You can scale as much as you want with WordPress. The only issue you can run into is plugins not being compatible. 

How are customer service and support?

If you use WordPress, you would contact the company doing your hosting with any questions for tech support. I have used the tech support of my hosting company a few times and they were helpful. 

Which solution did I use previously and why did I switch?

No, I did not use a different solution before WordPress. Before WordPress, I was building websites from scratch in HTML without a content management system. 

How was the initial setup?

Setting up WordPress now is easy for me now because I have done it so many times. I think it is pretty straightforward. Installing WordPress takes five minutes at most. 

What's my experience with pricing, setup cost, and licensing?

WordPress itself is free, but of course you will need hosting. WordPress hosting is relatively cheap, unless you decide for dedicated hosting.  

Which other solutions did I evaluate?

Yes, I am always looking for other content management system (CMS) options. Right now, I am looking at Prismic and specifically their workflow.

There are a lot of CMSs out there and I am always trying to see how the look and feel of what's available would best serve me and my customers.

What other advice do I have?

I would say start with something basic. Do not use a lot of plugins. Go with a maximum of three plugins. 

Take some time to understand the system and how it works first. Then, you can start customizing, using more plugins, and adding page builders. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Info Sec Consultant at Size 41 Digital
Real User
Top 5
WordPress - not just for blogs anymore.

What is most valuable?

WordPress started in 2003 and for a long time it was viewed as a blogging platform but in the last 4 years it has come on quite a transformational journey. With it's wealth of low cost and well support plugins, it can provide customer solutions to even large scale membership based websites. 

WordPress is  easy to install and is a really nice CMS . The ability to amend the PHP to add extra functionality of to tweak things is also a great bonus. The use of PHP also helps if you need to buy help in from a coder - PHP is common so there is a massive pool of devs. 

It also doesn't need a massive server to run. That's great for smaller businesses who don't want the hassle of large cloud contracts. 

How has it helped my organization?

I volunteer with various charities and WordPress is a very popular choice of CMS to allow them to have great functionality and a solid web presence. WordPress has allowed small organisations to control their web presence cheaply (or in most cases, for free). I think opening up the www to businesses, charities and organisations like this is a great thing. 

What needs improvement?

Good point: It has hundreds of thousands of plugins.

Bad point: It has hundreds of thousand of plugins. 

You pick a plugin, it seems well supported, you spend time installing it and setting it up. With the next WordPress back-end update, the owner of the plugin may not update their code so you are left with something that, at best, works but could be exploitable. So, it's a cloud - but the silver lining is the choice of plugins :D 

One of the most major down points: everyone and their dog tries to hack it. If you use WordPress without security plugins then things won't go well for you. Thankfully, as above, there are lots to pick from: TOR blockers, IP blockers, whitelists, blacklists... all free. 

What do I think about the scalability of the solution?

This depends where you have it hosted.

Which solution did I use previously and why did I switch?

I've used Joomla and Drupal which isn't so usable for the average Joe. 

How was the initial setup?

It's a simple click through process that takes 5 mins. There are loads of guides on line to help you through it if you are unsure. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user326337 - PeerSpot reviewer
it_user326337Customer Success Manager at PeerSpot
Real User

Hi Aimee,

This is great feedback for Wordpress users.
Can you specify what it is about Wordpress that is more usable "for the average Joe" compared to Joomla and Drupal?

Thanks

it_user685404 - PeerSpot reviewer
Vice President , Sr. Data Analyst at a financial services firm with 501-1,000 employees
Vendor
The online store, dynamic shipping cost tables, and invoicing are a few of the valuable features.

What is most valuable?

Once a site is developed using WordPress, it is quite easy to maintain. There is a nice administrative interface that leverages the same data as referenced by the website, but it is crafted with a focus on ease.

How has it helped my organization?

The online store, dynamic shipping cost tables, item bundling, shipping tickets, and invoicing are a few of the features that we utilized via the WooCommerce plugins.

Without having the ability to easily install these plugins, we would have been forced to create them manually. The plugin that was probably the most helpful was the QuickBooks API. This plugin provided a direct connect to our cloud-based QuickBooks solution, eliminating much of the data entry required for bookkeeping.

What needs improvement?

There are limits to some of the features provided within the backend interface, but it is quite powerful for the low cost.

We would not have been able to function without the plugins available through WooCommerce.

Most of the plugins that we installed provided about 85-90% of what was needed. There is limited customization available for these plugins.

Running updates occasionally broke down our website. In these situations, we had to pull backups or contact our website developer for guidance.

For how long have I used the solution?

I have maintained updates to a WordPress website for approximately two years.

What do I think about the stability of the solution?

Running updates occasionally broke down our website. In these situations, we had to pull backups or contact our website developer for guidance.

What do I think about the scalability of the solution?

Our WordPress application was more than able to handle our updates.

How are customer service and technical support?

Online support is about all that we needed for the main application. There was never a need for technical support, as such.

Which solution did I use previously and why did I switch?

We didn't use another solution previously.

How was the initial setup?

Our website developer installed all of the needed pieces for the application. They did not report any difficulties.

What's my experience with pricing, setup cost, and licensing?

WordPress is very reasonably priced. I would, however, encourage all prospective customers who are interested in having an online store to utilize a reputable web host.

We used the same company that developed our website as our web host. The site performed well at go-live, but began to deteriorate as new features were added. The end result was that our local web host was unable to handle our enhancements.

We eventually migrated our application to Go Daddy to resolve our web hosting woes.

Which other solutions did I evaluate?

We did not evaluate other options, as our web developer only built sites using WordPress.

What other advice do I have?

You can rest assured that WordPress will likely provide a scalable back end to your website. The only advice that I would emphasize is to spend some time and money on a quality web hosting service.

WooCommerce is a well-known ecommerce plugin provider for the WordPress platform.

We used multiple out-of-the-box plugins from this company to enhance our website.

We leveraged the standard WooCommerce marketplace, Authorize.net portal (allow for credit card payments), QuickBooks plugin (integrate with our cloud based QuickBooks system), shipping ticket and invoicing printing plugins, and dynamic table rate shipping plugin.

There were minor limits to the dynamic table rate shipping plugin so we had to get creative on pricing for bundled products shipping.

The QuickBooks integration was not exactly seamless and required some manual modifications. However, the QB plugin saved a great deal of manual double-entry.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech services company
Consultant
Ready-made themes speed the design process. The basic product is becoming less usable by end users for site maintenance post delivery.
Pros and Cons
  • "As WordPress is such a popular product, there are many designers and developers available to work on projects."
  • "Ready-made themes speed the design process; a huge number of quality themes are available from several sources."
  • "Good for rapidly turning around all the elements required for online sales funnels."
  • "The basic product is becoming less usable by end users for site maintenance post delivery."
  • "Backups and moving sites could be handled better."
  • "WordPress sites do require quite a bit of maintenance: Constant updates to both WordPress and all the various plugins that it requires."

What is our primary use case?

WordPress CMS is used on a variety of website projects internally and for our clients. It is used for static websites and numerous projects, including booking systems, review sites, job boards, and portal sites. It is also used for marketing activities in conjunction with a number of other tools.

How has it helped my organization?

  • WordPress is a fast way to present and test online business concepts, events, and marketing activity. Although WordPress has its shortcomings, it is a great way to deliver working websites and test new business ideas. 
  • Good for rapidly turning around all the elements required for online sales funnels.
  • WordPress is also the go-to tool for building sites for one-off marketing events.

What is most valuable?

  • Ready-made themes speed the design process; a huge number of quality themes are available from several sources.
  • Plug-ins are available to provide additional functionality, for example, event booking, directories, job boards, etc. 
  • Frameworks and design tools can simplify the design process and create a back-end which is usable for non-technical people with some simple training.
  • As WordPress is such a popular product, there are many designers and developers available to work on projects.

What needs improvement?

  • WordPress sites do require quite a bit of maintenance: Constant updates to both WordPress and all the various plugins that it requires.
  • Security is an issue, but this is the case with any open source software.
  • Backups and moving sites could be handled better.
  • WordPress is highly customisable, but this leads to a confusing back end. There are so many menus and options available. The basic product is becoming less usable by end users for site maintenance post delivery.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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