We use Zoho Creator at our hotel for guest relations. Guests can request services and maintenance or order food and beverages through a simple workflow, so I don't have to start from scratch.
Enterprise Solutions Senior Principal Engineer at Etisalat
A low-code platform for simple workflows but has development limitations
Pros and Cons
- "Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation."
- "The solution has limitations on development. It will not be suitable if you have 4000-5000 users."
What is our primary use case?
What is most valuable?
Zoho Creator is a low-code platform that is easy to use and manage other resources. It stands out because of its modular platform approach. It offers an ERP system with the flexibility to create various applications like service applications, customer portals, and more. It's particularly useful if you already have an ERP system and want to extend its functionality with applications for customer portals, e-commerce, or internal processes such as HR approvals and inventory management. The platform simplifies workflow creation.
What needs improvement?
The solution has limitations on development. It will not be suitable if you have 4000-5000 users.
How was the initial setup?
The tool's deployment is not complex.
Buyer's Guide
Zoho Creator
July 2025

Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
What's my experience with pricing, setup cost, and licensing?
Zoho Creator's pricing is fine. It's subscription-based.
What other advice do I have?
I rate the overall product a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Zoho Developer at Megnet Limited
Efficiently manages inventory and integrates inventory module with Zoho CRM
Pros and Cons
- "While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
- "I would rate the scalability a seven out of ten. So some room for improvement as well for scalability."
What is our primary use case?
I use Zoho Creator for multiple use cases. Primarily, in the manufacturing industry, I maintain an inventory management system.
Another use case involves Zoho People, where I manage employee records within the HRMS application. I also create forms that bridge Zoho CRM and Zoho Creator, enabling seamless product management.
In a specific instance, I developed an application using Zoho Creator to maintain my products. This application, hosted on Zoho Creator, is managed by my product management team. They don't directly access my CRM system. They maintain their own product management system, connected to the inventory module which, in turn, interfaces with Zoho CRM. This ensures that the sales and operations teams receive up-to-date product information.
I've also implemented other features while utilizing Zoho Creator. For instance, I've created various forms, such as opportunities and inquiries forms, which are present on our website. These forms enable us to gather requirements from different prospects, even when their product preferences are uncertain.
To illustrate, I designed a form within Zoho Creator and integrated it into our website. This form facilitates quotation requests. Customers can select products from a dropdown and specify expected prices and quantities. This allows them to calculate estimated prices. Once submitted, both my sales manager and marketing team receive notifications and PDF copies.
It's quite effective. By using these forms, we've streamlined the initial contact with potential clients. Our sales team gains insight into customer expectations and pricing preferences before engaging with them.
This proactive approach ensures that our sales team is well-prepared when reaching out to prospects. It leads to a win-win situation, benefiting both our team and the potential client. This alignment guarantees that no one falls behind, fostering effective communication and understanding.
What is most valuable?
Inside the inventory and the internal connections with the Zoom application are the most valuable features. Occasionally, we encounter situations where the workflow or API faces limitations due to allocated API credits for Zoho applications. However, while using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits.
What needs improvement?
I'm currently collaborating with the Zoho Creator team to address some areas for enhancement. Specifically, there are certain lags behind with formula fields and data alignment when connecting with Zoho Analytics. Let say a use case related to currency fields. For example, I utilize Zoho Creator to maintain exchange rates for deals. However, Zoho Creator provides me with certain values, and upon validation through analytics, disparities become apparent. For instance, if the exchange rate is 0.46 and multiplied by a higher quantity, say 2000, the impact on the final order value is substantial.
So, the values aren't accurately fetching in Zoho Analytics, which poses a challenge for me currently.
For how long have I used the solution?
I've been using Zoho Creator for a few years as a creator. I am using the most recent version.
What do I think about the stability of the solution?
There are some issues in the stability. I would rate the stability an eight out of ten. I am looking for improvements in the data structure and data types.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. So some room for improvement as well for scalability.
There are over eight end users in my company using this solution. However, I collaborate with multiple organizations. For instance, I manage Zoho One App portals for six different organizations. Each organization has distinct requirements.
How was the initial setup?
The initial setup and implementation are straightforward, especially if someone is familiar with handling this application.
What about the implementation team?
The duration of deployment varies based on the specific system and process. For instance, if I'm implementing an inventory and product management system for my product management team, it takes approximately two and a half months.
Currently, my efforts are distributed across different platforms as I work on various tasks and aim to achieve new goals. I'm diversifying my work to implement and achieve different objectives. So,this is a distributed timeline.
This approach results in an estimated timeframe of around one and a half to two months for implementing and onboarding people on that application. Additionally, I allocate time for thorough training and onboarding of individuals.
What's my experience with pricing, setup cost, and licensing?
When considering other options, the pricing is competitive and fair.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. I recommend seeking more support and guidance, particularly for specific use cases. Having a clear use case can facilitate the implementation of solutions within Zoho Creator to meet customer needs effectively.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
Buyer's Guide
Zoho Creator
July 2025

Learn what your peers think about Zoho Creator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,295 professionals have used our research since 2012.
Zoho Product Consultant, Solution Architect, Creator Trainer at Homepreneur
With an easy setup phase and a good support team in place, the tool also provides exceptional scalability
Pros and Cons
- "It is a very, very scalable tool."
- "We are looking for a single portal across all Zoho apps."
What is our primary use case?
I develop apps for other companies. So my use cases, I provide development, implementation, and support of our Creator apps along with the training to develop new creator apps for companies. I train the in-house employees so that they can create using Zoho Creator for their own operational needs.
What is most valuable?
It started off as a low-code platform. Right now, it is truly a no-code platform. You can have applications without writing even a single line of code, especially for people who don't have coding experience or coding knowledge. At the same time, it is equally powerful for someone who has good coding knowledge and still uses Zoho Creator and uses all of the available features to create a very, very complex system, which includes coding as well.
What needs improvement?
I would say that we are looking for a single portal for customers across all Zoho apps. That is something that is on the roadmap. We do that because we listen to notifications and roadmaps, including the newsletters that come our way. So right now, every single product has its own customer portal. We are looking for a single portal across all Zoho apps.
Zoho Creator has a lot of reporting capabilities. I would look to drill deep into it to ensure that those reporting capabilities are intuitive for neither a programmer nor an analyst. Because right now, what's happening, the integration with Zoho Analytics gives a very extensive base for the reports, but in Analytics, only an analyst prepares reports. So I would look into something in that area because Creator, as an application, collects data, and the data is only useful as far as the graph tools or the pivot table goes. As a non-programer can use the low-code knowledge of Creator to build an app, there should be no hassle in the method to generate reports and dashboards that gives meaning to the data.
For how long have I used the solution?
I have been using Zoho Creator for more than twelve years. I am using Zoho Creator 6.0. My company has a partnership with Zoho.
What do I think about the stability of the solution?
Zoho Creator is like an open slate, so it is, like, you are the one creating the application. Other than that, it's a very stable product that is like a blank canvas.
What do I think about the scalability of the solution?
It is a very, very scalable tool. I have built applications for five people. Just by increasing the user count, it has gone up to, like, three hundred people who are now using the same application. The roles and permissions make it very scalable. When you build a complex application, its scalability defines how complex the application is going to be, which suits a seasoned programmer, whereas, for a non-programmer, it would be more of a use and be done with kind of a thing. They can go for the no-code variation. I wouldn't call it a version. It's a variation. It's the same product that both developers are using.
How are customer service and support?
I am a developer, and I have come across client requirements that will challenge the capabilities of the platform. So, we think through the brainstorming, we think through it, we come up with a solution, and we implement it. During the course of implementation, there might be situations where the core team has to step in because I don't have the permissions as a developer, but they do.
The support team is very good and very supportive. They ensure that they understand the requirements and use cases and not just the one-liners that we are trying to put forth. They try to get the overall picture and thereafter arrive at a solution rather than giving a one-point response to what we have asked.
How was the initial setup?
The solution is deployed on Zoho's own private cloud.
The initial setup of the solution is very easy.
What's my experience with pricing, setup cost, and licensing?
Anyone can start using the solution with less than 15 to 30 dollars a month per user. It is worth the money. For any product to prove itself, a user has to come back to it day in and day out and start using it repeatedly for at least a period of three to six months. Only then the value emerges.
What other advice do I have?
Regarding maintenance, they have a free version as well as a paid version. There are a couple of slabs available. There are basic, standard, premium, and enterprise versions. Basically, the differentiator would be the number of user licenses and the number of APIs, workflows, and integrations.
Before suggesting, I would like to know the requirements, and if found to be feasible compared to other products in the market, I would definitely recommend Zoho Creator.
I rate the overall solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
Managing Director at ALPHA LABS TECH PVT LTD
A stable product that can be used to build applications effortlessly
Pros and Cons
- "It is very easy to build applications on the product."
- "The user interface and the user experience should be improved."
What is our primary use case?
We use the product for small activities like consolidating the timesheet. We have also built a couple of applications for our enterprise clients using the solution.
What is most valuable?
It is very easy to build applications on the product. We can build an MVP within a couple of hours.
What needs improvement?
The user interface and the user experience should be improved. We cannot customize the user interface.
For how long have I used the solution?
I have been using the solution for three to four years.
What do I think about the stability of the solution?
The product is stable. I have seen an application where someone built 350 forms and more than 1000 workflows. It worked without any issues. Zoho told them to break it down into multiple applications because it might cause some trouble in the future.
What do I think about the scalability of the solution?
The solution is scalable. If we have a large number of users and data, we can request Zoho for a dedicated server. Currently, three employees use the solution in the organization.
How was the initial setup?
The ease of initial setup depends on the requirement. We can build multiple applications and connect those applications internally.
What about the implementation team?
If we are building a small application, we can deploy it in hours. If we want to build a large application that connects with a few other applications, then it would take time. The time taken depends upon the complexity of the development.
What other advice do I have?
The latest version is Creator 6, which was released last year. The product is trying to migrate everything to Creator 6. The product s deployed on the cloud. If someone is trying to build an MVP, not a full-fledged application, they should look into Zoho Creator. We don't have to worry about hosting it or getting data fetch because the product will automatically do that for us.
If someone is looking to scale and if the user experience is important to them, Zoho has the capability of extending the application, like APIs and SDKs, where they can build their database in Zoho Creator and have their own user interface and application if they have a team of developers for developing UI. Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Certified Consultant/self employed at FAIRCHANCE FOR CRM
It's a flexible open platform that is good for development in a complex environment
Pros and Cons
- "Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
- "Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls."
What is our primary use case?
I use Zoho Creator to develop custom programs for various business use cases. We're primarily creating applications for our database system, developing forms, and building dashboards for reporting.
How has it helped my organization?
I have created different applications for operations management
What is most valuable?
Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho.
What needs improvement?
Zoho provides different channels for support, like chat and email. There's also a multi-brand support self-service support portal, but it's time-consuming to deal with it. If we create a portal on Zoho, we need to pay an additional cost per user. It's a flexible platform, but there are limitations, such as the EBI. We need to purchase additional EBIs and other features that some businesses require. If we are developing complex applications, we need to set up many virtual automation and use API calls.
If we have data in various tables and need to import it all at once, it can be challenging to import it all. There are multiple data modeling relationships, so it is difficult to import into raw data.
For how long have I used the solution?
I have used Zoho Creator for 5 years.
What do I think about the stability of the solution?
Zoho Creator is stable.
What do I think about the scalability of the solution?
When I started working with Zoho, there were some user limitations. Now, they are more scalable and diversified. We can expand and upgrade our applications as needed.
How are customer service and support?
The customer service and support is excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Because it is low code and flexible platform
How was the initial setup?
I rate Zoho Creator nine out of 10 for ease of setup.
What about the implementation team?
We deployed the solution in-house.
What's my experience with pricing, setup cost, and licensing?
Set up cost is vary from differed solutions. It will cost as per scope of work. If anyone need our help feel free to contact. zohoexperts@gmail.com
What other advice do I have?
I rate Zoho Creator nine out of 10. It's an excellent platform for developing applications to meet the needs of any business operation. Zoho has over 15 million users worldwide. Zoho is on track to becoming a massive company like Amazon, Microsoft, and Google. They are constantly improving and overcoming some of their limitations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
While this application development platform offers high speed, its UX design needs improvement
Pros and Cons
- "Basically, the application development part of the solution is one of the main features I like since it is quick."
- "Zoho Creator's UX design needs to be improved."
What is our primary use case?
Regarding use cases, I would say it's used in our organization during our internal proof of concept. The objective is to familiarize us with Zoho Creator as a platform. Additionally, it is to familiarize us with the features the solution possesses. This is a more exploratory phase of work that we are currently doing.
How has it helped my organization?
Even though I am part of CoE, which is primarily RPA CoE, explicitly speaking about Zoho Creator, I don't have much detail. So, it's not right for me to comment on what we are working on now in Zoho Creator. However, my team is currently working on an onboarding process using Zoho Creator. Additionally, internally, we have a certain training program since learning and development are very important in AAPNA Infotech. Hence, we are investing heavily in our employees. We initially planned to use some kind of data bank, so we planned to develop one. After that, we thought of using Zoho Creator. Also, since I am not 100% sure if my team is still working on that project, I have to check with them.
What is most valuable?
Regarding the solution's features, I attended an event organized by Zoho, which happened last year in September in India. There were four or five sessions specific to Zoho Creator in which they took us through some use cases and real-time experiences. If I remember correctly, they invited four customers for a photograph in one of the sessions since they had developed some applications using Zoho Creator only. So, it was really interesting to see, after which we, in our organization, thought of exploring Zoho Creator to see how we can leverage it. Basically, the application development part of the solution is one of the main features I like since it is quick. Within a few weeks, one can develop at least some prototype using Zoho Creator, and then you can expand it or maybe build something more on top of that.
What needs improvement?
It's very difficult for me to speak on the areas of the solution that need improvement since I am not the one who is going through the training. So, I have to speak with my team to know about the areas of the solution that need improvement. Zoho Creator's UX design needs to be improved. At the moment, if you want to make a good user interface, it is difficult to design an application that provides a better user experience or customer delight. Also, all the use cases and my understanding regarding the solution were primarily for the back-end support team only. Basically, it is not a customer-facing application that one can develop using Zoho Creator. It is more about the back-end support type of application or the one you want to use within your office for a smaller audience. So, I'm not sure whether one can develop some applications for an enterprise-level customer. I think that is an area where the solution can improve. Catalyst is also a platform Zoho provides, and combining both Zoho Creator and Catalyst can be great. So, it can be a lethal combination considering that someone wants to use it to build some application.
For how long have I used the solution?
Our company uses Zoho Creator, a product offered by Zoho. We started utilizing the solution in January of this year and have only two and a half months of experience. Although we process for a Zoho partner, our internal team is currently working on some POC-related stuff, so we don't have any clients to whom we provide services. At present, we don't have a business relationship with Zoho. However, we will soon be partnering with Zoho. We learned about the partnership process during a conversation with them in January. After the conversation, a couple of team members underwent training and got certified. We started our journey with Zoho Creator after the training. Hopefully, we will begin the partnership process soon. For now, we are just customers.
What do I think about the stability of the solution?
Although Zoho Creator is working well, I cannot currently provide any rating, particularly regarding scalability and stability or any other parameter you may require me to rate.
What do I think about the scalability of the solution?
Scalability issues will come into the picture if you have a lot of traffic on your application. So at this moment, nothing is in production, so I can't comment on the solution's scalability. Presently, in our organization, the solution has three users, all of whom work as software developers.
Which solution did I use previously and why did I switch?
Our company has primarily worked with UiPath and Electroneek. Also, we do have some level of exposure to Microsoft Power Automate as well.
Another team uses a low-code platform called Decisions to develop applications quickly. And we have more than 20 team members working on several projects using Decisions.
How was the initial setup?
I rate the solution's initial setup a six out of ten since, in our organization, we needed to dig deep to understand the solution, while simultaneously working on some real-time projects to understand more about the features and what capabilities Zoho Creator offers.
The solution's deployment can be done in a few minutes.
What about the implementation team?
For the solution's implementation in our organization, we have an in-house team responsible for setting up the CI/CD pipeline. Also, all processes are automated these days. So, nothing is manual. After setting up the CI/CD pipeline, which takes care of everything, like building the code before running some test cases and then deploying on a UAT environment or a production environment, depending on where one wants to apply the solution.
What's my experience with pricing, setup cost, and licensing?
I rate the solution an eight out of ten for pricing since it is really cheap.
Which other solutions did I evaluate?
There is one more tool in which our company has some expertise. Unfortunately, I'm unable to recall the name of that platform. The whole reason for choosing Zoho Creator for our organization was because Zoho as a product has a very good market. Zoho has a scope for the future because its vision is great, which is something we learned during the two-day event organized by Zoho. So, Zoho is taking care of the application and developing some infrastructure. Zoho is a great organization, and we decided to partner with them. Additionally, another sector that we were exploring was CRM. In the past, after our analysis and evaluation of HubSpot, Zoho CRM, and one more tool, we chose Zoho CRM because of specific parameters, including cost. In short, we found Zoho CRM much better. After opting for Zoho CRM, we thought of exploring other Zoho products.
What other advice do I have?
Our company's partnership with Zoho Creator will begin in a couple of months. Once the partnership is established, our team will become experts in Zoho Creator and serve as brand ambassadors for the product. This collaboration with Zoho Creator will allow us to sell the solution to our clients. Based on these factors, I would recommend Zoho Creator to others. As we continue to explore the solution further, my rating may improve. Currently, I would rate Zoho Creator a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at Simplfied Solutions
A stable solution that provides excellent features that can be used to design applications
Pros and Cons
- "The deployment process is quite straightforward."
- "The UI must be improved."
What is our primary use case?
I use the solution to design applications.
What is most valuable?
All the features are valuable. The deployment process is quite straightforward.
What needs improvement?
The UI must be improved. It is difficult to find things in Zoho. There needs to be some R&D. It is fine for a technical person, but non-technical people will find it difficult.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability an eight out of ten. We have two users.
How was the initial setup?
We do not get what we are looking for easily. To find things, we should have a good knowledge of the tool. Deployment does not take much time. The latest version is really good. There are separate staging, development, and deployment platforms.
What's my experience with pricing, setup cost, and licensing?
The solution is moderately priced.
What other advice do I have?
I am yet to explore the AI features provided by the tool. As a technical person, I have been able to take care of the bugs I find. The product is excellent. Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Co-Founder at Nordo
Low code platform with AI model incorporation, easy integration and third party connections
Pros and Cons
- "It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections."
- "The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms."
What is our primary use case?
Zoho Creator is a low-code platform where you can create your own applications. It is good for developers who want to create and share their own applications with the customers.
What is most valuable?
It has a simple user interface, not so difficult to use. You can add AI models, integration, and third-party connections. You don't need a lot of coding skills. You can create your forms or flows very easily. It is a very useful application development platform for creating your application. So, if you want to create an application that needs to talk with other third-party applications and you don't have extensive coding skills, it is a very useful platform.
Creating fields and changing the backend data or creating functions is very easy.
What needs improvement?
The layout of the form site needs some improvements because you can only create a basic layout and templates in the forms. They can change or add different layout templates for the prompts. It could be better.
For how long have I used the solution?
We have been using this solution for one year.
How was the initial setup?
The initial setup is very easy. You only need to enter the application. Create your own environment, and then start building your own application.
What's my experience with pricing, setup cost, and licensing?
Zoho Creator is still under Zoho One bundle that costs $35 a month per user.
Which other solutions did I evaluate?
I have used different tools from ZOHO, such as ZOHO FLOW, InsightQ, and ZOHO.
What other advice do I have?
I would advise based on your coding skills. If you don't have an experience in coding, you can use this platform to build your own application. But if you have good coding skills, you may prefer another platform.
Even If you know how to code, you can use this solution because it is very simple and very fast to create applications. However, you may want to customize your application; you may prefer to make it with your own skills.
I rate eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: July 2025
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