Try our new research platform with insights from 80,000+ expert users

Bizagi vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Bizagi boosts efficiency and ROI, with automation cutting costs, enhancing timelines, and prompting free-to-enterprise upgrade interest.
Sentiment score
4.4
Zoho Creator's cost-effectiveness, ease of use, and integration capabilities boost productivity, streamline workflows, and improve decision-making.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
 

Customer Service

Sentiment score
6.7
Bizagi's customer service is effective but response times vary, with premium services offering faster, more proactive support.
Sentiment score
5.3
Zoho Creator's support is responsive and helpful, with room for improvement in response times for complex issues.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
I would rate technical support as a nine on a scale of 1 to 10.
If a remote session is needed, they provide immediate help.
When issues are escalated, responses are faster.
 

Scalability Issues

Sentiment score
6.3
Bizagi is scalable with proper resources, though scalability varies by deployment type, size, and user configurations.
Sentiment score
5.6
Zoho Creator is praised for scalability and low-code features, but faces challenges with high traffic and potential cost issues.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
There are certain limitations if the data volume is large due to execution limits.
 

Stability Issues

Sentiment score
6.8
Bizagi is praised for reliability and stability, with minor bugs occasionally surfacing but performance issues being minimal.
Sentiment score
6.4
Zoho Creator is a stable, reliable platform, praised for security and efficient automation despite minor issues.
 

Room For Improvement

Bizagi needs performance improvements, better cloud integration, intuitive design, and enhanced support, with high costs and limited Linux compatibility.
Zoho Creator users face challenges with role hierarchy, limited customization, stability issues, and inadequate support and integrations.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
I want to see improvements in Zoho Creator focusing on AI capabilities because there currently seems to be very little AI usage in Zoho compared to the advancements in other software.
Improvement could come from the ability to implement and create custom dashboards or subforms in Zoho Creator.
 

Setup Cost

Enterprise users find Bizagi's pricing mixed, valuing flexibility yet desiring a mid-range option between free and enterprise.
Zoho Creator offers competitive and flexible pricing, but additional database costs can rise, especially impacting Indian mid-sized firms.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
The standard plan costs around 800 per month for the Zoho One application.
 

Valuable Features

Bizagi offers a user-friendly, low-code platform with strong automation, integration capabilities, and BPMN 2.0 compliance, enhancing workflow efficiency.
Zoho Creator offers flexible, low-code app development with strong integration, customization, and support for business processes and reporting.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
 

Categories and Ranking

Bizagi
Ranking in Rapid Application Development Software
14th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Business Process Design (4th), Business Process Management (BPM) (5th), Process Automation (5th), No-Code Development Platforms (5th), Process Mining (6th)
Zoho Creator
Ranking in Rapid Application Development Software
15th
Ranking in Low-Code Development Platforms
10th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of Bizagi is 2.1%, up from 1.7% compared to the previous year. The mindshare of Zoho Creator is 1.0%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
AliHaider1 - PeerSpot reviewer
Custom dashboards and workflows optimize business tasks, but API updates and tech support challenges remain
AI is a developing tool that could enhance many aspects. Utilizing a more advanced UI and UX capability paired with more customization and ready-made modern templates for mobile and web apps could improve mobile responsiveness and branding controls. Additionally, regarding connections, not just with Zoho apps but also with external ones, there is a need for more pre-built connectors so users do not always require custom APIs. Optimizing the handling of large data sets, providing more enterprise-grade development options, and ensuring full offline mobile apps with automatic background sync would also be beneficial. Furthermore, reducing dependency on Deluge scripts for simple automations and introducing a more intuitive drag-and-drop workflow builder would make a difference. There is indeed a large team collaborating, so they can gain from stronger visual control and improve tracking for production development workflows.
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Computer Software Company
11%
Comms Service Provider
10%
Healthcare Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users. Thus, it becomes a little price-sensitive.
What needs improvement with Zoho Creator?
Sometimes, codes that are working fine can suddenly throw errors without any specific reason. This requires reaching out to support for resolution. In terms of scalability, there are certain limita...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Bizagi vs. Zoho Creator and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.