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Appian vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Appian enhances ROI for companies by improving efficiency, reducing costs, and achieving break-even within the first year.
Sentiment score
8.0
Zoho Creator's cost-effectiveness, ease of use, and integration capabilities boost productivity, streamline workflows, and improve decision-making.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
 

Customer Service

Sentiment score
7.5
Appian's customer service is excellent but faces capacity challenges; proactive support is valuable despite complex issue delays and high costs.
Sentiment score
6.6
Zoho Creator's support is responsive and helpful, with room for improvement in response times for complex issues.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
 

Scalability Issues

Sentiment score
7.4
Appian is scalable and flexible, but may encounter performance issues with complex processes and large data volumes.
Sentiment score
6.8
Zoho Creator is praised for scalability and low-code features, but faces challenges with high traffic and potential cost issues.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
There are certain limitations if the data volume is large due to execution limits.
 

Stability Issues

Sentiment score
8.0
Appian is praised for stability and reliability, with high uptime, seamless updates, and occasional minor database issues.
Sentiment score
7.6
Zoho Creator is a stable, reliable platform, praised for security and efficient automation despite minor issues.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
 

Room For Improvement

Appian needs improvements in flexibility, integration, scalability, team collaboration, mobile features, documentation, licensing, and handling complex processes.
Zoho Creator users face challenges with role hierarchy, limited customization, stability issues, and inadequate support and integrations.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
 

Setup Cost

Appian offers flexible pricing with cloud and on-premise options, but costs can rise with usage and require negotiation.
Zoho Creator offers competitive and flexible pricing, but additional database costs can rise, especially impacting Indian mid-sized firms.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
 

Valuable Features

Appian provides low-code development, easy integration, scalability, and strong AI-enhanced features with a user-friendly interface and robust support.
Zoho Creator offers flexible, low-code app development with strong integration, customization, and support for business processes and reporting.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit.
 

Categories and Ranking

Appian
Ranking in Rapid Application Development Software
9th
Ranking in Low-Code Development Platforms
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Business Process Management (BPM) (11th), Process Automation (8th), Process Mining (7th)
Zoho Creator
Ranking in Rapid Application Development Software
13th
Ranking in Low-Code Development Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Rapid Application Development Software category, the mindshare of Appian is 9.1%, up from 9.2% compared to the previous year. The mindshare of Zoho Creator is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

RAVIRANJAN - PeerSpot reviewer
Low-code with good reliability and good workflows
We have a partnership with Appian. We have worked with Appian to deal with issues. They have already incorporated many things into their platform. One of the things we have discussed, which I can highlight, is related to Excel manipulations. They have incorporated their Excel manipulations so it's far better than the earlier version. Earlier, we had to go with a plugin for even a simple Excel or spreadsheet calculation. Now, they have included all those things in their own out-of-the-box functionality. It's definitely a tool and does not require high code language. There could be a scope of enhancement for capturing the variety of use cases. One thing, for example, is Excel manipulation, which they now provide in their out of box functionality, however, that can still be improved.
Gokulakrishnan G - PeerSpot reviewer
Quick turnaround on project closures with a drag-and-drop interface and good value for money
Zoho Creator provides a quick turnaround in terms of project closures, which is the most important benefit. Its drag-and-drop interface enhances app development. Integrations and schedulers are also used. Zoho applications are cloud-based, which makes updates automatic since it's a SaaS-based application. In terms of stability, we have had no issues. It is satisfactory and has value for money, especially if things are properly strategized to save time.
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Top Industries

By visitors reading reviews
Educational Organization
27%
Financial Services Firm
17%
Computer Software Company
10%
Government
6%
Educational Organization
65%
Financial Services Firm
6%
Computer Software Company
5%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What do you like most about Zoho Creator?
The deployment process is quite straightforward.
What is your experience regarding pricing and costs for Zoho Creator?
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users. Thus, it becomes a little price-sensitive.
What needs improvement with Zoho Creator?
Sometimes, codes that are working fine can suddenly throw errors without any specific reason. This requires reaching out to support for resolution. In terms of scalability, there are certain limita...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
No data available
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Appian vs. Zoho Creator and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.