My company uses Zoomin as a knowledge management software. My company uses Zoomin to search for companies in the USA who can purchase our products. With Zoomin, my company used to get the email IDs of the people who we should contact in the companies situated in the USA.
A knowledge management software that provides great scalability options to its users
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is that it provides around 200 email IDs and contact numbers without many queries or purchases of the plans by Zoomin.
What needs improvement?
The solution's stability is an area with shortcomings that need improvement.
For how long have I used the solution?
I have been using Zoomin for six months.
What do I think about the stability of the solution?
Zoomin helps me directly find the email addresses of potential BIOS of our products, so I found it to be a good product. The server of Zoomin goes down at times. Stability-wise, I rate the solution an eight out of ten. My company faces regular issues with the servers of Zoomin. At times, the web pages take a long time to load, while sometimes the solution works with 100 percent efficiency.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
My company's international sales department has 20 to 25 people who use Zoomin.
My company's plans to increase the use of the solution will come into force whenever we recruit new people.
How are customer service and support?
The solution's technical support helps our company with whatever we need, especially in the area of research since my team is mostly involved in research work.
How was the initial setup?
Zoomin is a cloud-based product.
What's my experience with pricing, setup cost, and licensing?
There is a need to make payments towards the licensing costs of the solution.
What other advice do I have?
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products.
I recommend the solution to those planning to use it.
Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.
