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Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
107
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
12th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 8.9%, down from 23.0% compared to the previous year. The mindshare of Zoomin is 2.0%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Market Share Distribution
ProductMarket Share (%)
Atlassian Confluence8.9%
Zoomin2.0%
Other89.1%
Knowledge Management Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Sr Consultant at a tech services company with 10,001+ employees
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Deepak_Patel - PeerSpot reviewer
Business development manager at IFS
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to search for information."
"The solution is stable."
"I find the editing option straightforward and quick."
"One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
"As for valuable features, the team management features help us to share information very easily."
"There is a good library of templates for a wide range of needs."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"The scalability is enough for our use cases. It covers all our needs."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The discoverability of documents could be improved."
"The product should have a workflow with approvals out-of-the-box."
"Space maintenance could be made a little more user-friendly."
"It lacks ease of integration."
"The one way in which this solution could be improved is by offering better design and UI."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"We have to use other applications that make Atlassian Confluence more customized for what you want. They should improve by adding the ability to make more customizations."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"The price of the on-premises data center version is too expensive."
"There is an annual license."
"In my opinion, it's worth the investment"
"The issues I have with the pricing are in respect to the add-ons."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"Licenses are quite expensive"
"For us, it's free to use. We don't pay any licensing."
"We pay $350 a month to use the solution."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise52
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Currently, I have no suggestions for improvements. There are no issues with stability or downtime with Atlassian Confluence.
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Comparisons

No data available
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Notion, Zendesk and others in Knowledge Management Software. Updated: December 2025.
881,082 professionals have used our research since 2012.