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Atlassian Confluence vs Zoomin comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
15th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 9.5%, down from 13.2% compared to the previous year. The mindshare of Zoomin is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence9.5%
Zoomin1.9%
Other88.6%
Knowledge Management Software
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
Deepak_Patel - PeerSpot reviewer
Business development manager at IFS
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Information is kept up to date, accessible anywhere, editable by everyone, secure, and exportable."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"At the moment, Atlassian Confluence is the best team product you can buy."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"It's easy to use and you can create all types of pages."
"One of the best features of Atlassian Confluence is that it integrates really well with Jira, and it's easy to use."
"The most valuable integration feature between JIRA and Confluence was being able to easily link Jira tickets to Confluence pages and vice-versa."
"Confluence is the BEST wiki on the market."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"Confluence textual editor could be improved and integrated with MS Word for easy usage and better formatting of documents."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"User interface (UI) could be improved."
"Customer service: I would give them a rating of 7/10. The technical support was helpful."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"You can experience slow response times, images not updated properly, sometimes unavailability messages."
"There are some issues with performance when creating tables."
"The scalability for larger companies could be improved."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"We pay $350 a month to use the solution."
"There is an annual license."
"This is a very expensive solution."
"There is a license needed to use Atlassian Confluence."
"Maybe we're only using 10% of it, but we have to pay for everything."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Notion, Atlassian, Zendesk and others in Knowledge Management Software. Updated: August 2026.
913,806 professionals have used our research since 2012.