No more typing reviews! Try our Samantha, our new voice AI agent.

Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
16th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 9.6%, down from 13.6% compared to the previous year. The mindshare of Zoomin is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence9.6%
Zoomin1.8%
Other88.6%
Knowledge Management Software
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
Deepak_Patel - PeerSpot reviewer
Business development manager at IFS
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very intuitive and provides excellent content management."
"There is a good library of templates for a wide range of needs."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"Confluence improved our communication and collaboration allowing everyone relevant to the discussion to provide their feedback while allowing managers to easily sift through the conversation to make strategic decisions."
"I would recommend Confluence to other users because it's easy to use and integrates well with other documentation tools."
"I find the editing option straightforward and quick."
"It's easy to search for information."
"Many people enjoy its zero learning-curve.​"
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"Working with 3rd party content i.e. MS Office, PDF files, email integration."
"When editing a page with many iterations, it takes time to scroll down to the last iteration."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
"Indentation and other basic word processing styles must be improved."
"Concerning the integration capabilities of Atlassian Confluence with Jira, I find it surprisingly simple, meaning it does not really have powerful features in it, but it is easy to set up."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"Reporting on content usage info and patterns is completely missing and would be a great addition."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"The price of the on-premises data center version is too expensive."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"Making integration with other tools easier would be beneficial."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Licenses are quite expensive"
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"Confluence charges an extra fee for analytics."
"There is a need to make payments towards the licensing costs of the solution."
report
Use our free recommendation engine to learn which Knowledge Management Software solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise27
Large Enterprise54
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
Ask a question
Earn 20 points
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Notion, Atlassian, Zendesk and others in Knowledge Management Software. Updated: July 2026.
908,834 professionals have used our research since 2012.