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Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
12th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 9.3%, down from 21.8% compared to the previous year. The mindshare of Zoomin is 1.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence9.3%
Zoomin1.9%
Other88.8%
Knowledge Management Software
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
Deepak_Patel - PeerSpot reviewer
Business development manager at IFS
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Confluence is very easy to use and has strong search functionality."
"There is a good library of templates for a wide range of needs."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"What I find the most valuable about Confluence is how easy it is to use."
"Highly recommended to any organization as a way of breaking down silos and sharing information more effectively across teams and departments."
"You should do it, as it is so simple and can give so much added value rapidly."
"It's extremely intuitive."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"It is not as professional as FrameMaker. Confluence is light and very convenient, but it is difficult to reuse the same content and its format is not as flexible as FrameMaker."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"I would like to see integration with Slack."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"We pay $350 a month to use the solution."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"This is a very expensive solution."
"Maybe we're only using 10% of it, but we have to pay for everything."
"There is an annual license."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"Licenses are quite expensive"
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
7%
University
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise27
Large Enterprise52
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
What I would like to improve in the product is definitely the Jira integration. It is hard to tell which product is lagging or lacking because I can usually find a feature on the Marketplace if I a...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Notion, Zendesk and others in Knowledge Management Software. Updated: March 2026.
884,933 professionals have used our research since 2012.