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Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
13th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 10.0%, down from 18.3% compared to the previous year. The mindshare of Zoomin is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
Atlassian Confluence10.0%
Zoomin1.8%
Other88.2%
Knowledge Management Software
 

Featured Reviews

Talha Hussain. - PeerSpot reviewer
Project Manager at a transportation company with 10,001+ employees
Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
Deepak_Patel - PeerSpot reviewer
Business development manager at IFS
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a scalable solution that supports thousands of users."
"It's easy to search for information."
"Many people enjoy its zero learning-curve.​"
"What I find the most valuable about Confluence is how easy it is to use."
"Confluence is scalable. Our company has 1,000 employees, and we're growing."
"There is a good library of templates for a wide range of needs."
"The productiveness of creating and improving documentation is phenomenal once you get Confluence set up and define a few guidelines on how pages should look, be interlinked, and how to generally use the tool."
"The solution is stable."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The search function is not great."
"The one way in which this solution could be improved is by offering better design and UI."
"The logic for searching for pages is a bit off. It turns out that the searching algorithms are very basic."
"The software does not currently have any kind of AI integration. Given that many platforms are now incorporating AI, I believe Confluence should also consider AI integration."
"Basically, Confluence is heavily text-based."
"Being robust when dealing with complex pages, eating too much CPU, badly designed plugins."
"Some versions have annoying bugs from time to time."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"When you purchase this solution you get some support."
"This is a very expensive solution."
"Licenses are quite expensive"
"There is a license needed to use Atlassian Confluence."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"For us, it's free to use. We don't pay any licensing."
"There is an annual license."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Construction Company
7%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise27
Large Enterprise52
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?
Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
What needs improvement with Atlassian Confluence?
Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
What is your primary use case for Atlassian Confluence?
We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
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Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Notion, Zendesk and others in Knowledge Management Software. Updated: April 2026.
893,244 professionals have used our research since 2012.