Senior Software Engineer at a tech vendor with 10,001+ employees
Real User
Top 20
Jun 30, 2026
The workflow concept allows me and my team to work on different components of the order management system without halting development on another component. For example, if I am working on the inventory component, I do not have to stop development on the order flow or store operation flow, and this workflow helps arrange events based on actions such as requests from downstream systems or entity creation, enhancing modularity and readability and making it easier to track events through a series of steps in the workflow. My advice for others looking into using Fluent Order Management is that it is a product that is very flexible and allows for customized UI design. Since it is an OMS, focus should be on the functionality. It can also serve as a customer care portal or CRM, and implementation can be done quickly with the right consultant or knowledgeable Fluent Order Management implementation team who understand the product and the supply chain domain well. In conclusion, Fluent Order Management is a product I have worked on for six years, observing its significant development and improvement. The team continuously adapts to customer needs, making frequent changes, and I hope they continue to evolve positively in the future. I would rate this product and my experience with it highly.
I would rate Fluent Order Management an eight out of ten, and I would say that it meets the standard OMS use cases that are required for the majority of businesses to optimize their order processing; however, it has some limitations. I would say look for a competent SI who has historically done successful Fluent implementations and also be prepared to have Fluent supported, as it is not a traditional application that companies can support with just normal operations resources. Governance and security of any AI is not necessarily leveraged at the AI level but at the organization level, so trying to apply governance and security around AI is not the job of AI, it is the job of the organization to ensure that it is being leveraged correctly and not using it in a cavalier manner. I think from Fluent MCP perspective, there is a robust opportunity to accelerate delivery from a base-level perspective, and I think that you require experienced users if you want to get very proficient with it.
Lead Business Analyst at a manufacturing company with 10,001+ employees
Real User
Top 20
Jun 24, 2026
My advice to others looking into using Fluent Order Management is to share all the use cases with Fluent Order Management to see if it has all the capabilities that you are looking for. My recommendation is to go with a vision and dream big. If you're starting out as a medium retailer today and your vision is to grow into one of the large players, be transparent about this vision. Share your current use cases, irrespective of the complexities that you have today, and share your actual use cases and pain points that you are facing from an operational standpoint. Try to understand how introducing Fluent Order Management would actually ease that pain point. I think it's very important to understand the use cases you are trying to achieve. You have to have realistic timelines to ensure you actually meet those use cases. Continuously working with the product team and with your engineering team, ensuring all the use cases are captured, is what is going to lead you to success. Be vocal about your needs, think about how it is going to ease the operations for your organization, consider all the complex and the smallest use cases that can happen, and be open to ideas and suggestions that the product team has because they understand the pain points that you are going through. They are aware of the solutions because there are other customers who are already onboarded and experiencing them. I gave this product a rating of 8 out of 10.
I think this framework is really complete for an OMS. I do not think the framework needs a really big improvement because it is a new framework and is updated really frequently. About one or two months ago, they developed a native MCP server with claude. I gave this review an overall rating of eight out of ten.
Fluent Order Management enhances the efficiency of handling complex omnichannel orders. It optimizes operations, ensuring seamless integration with existing systems.Fluent Order Management is a versatile option for businesses seeking to improve order accuracy and increase speed. It supports omnichannel order orchestration, allowing enterprises to manage diverse order types from different channels without compromising on performance. By providing an agile and robust backend, it integrates...
The workflow concept allows me and my team to work on different components of the order management system without halting development on another component. For example, if I am working on the inventory component, I do not have to stop development on the order flow or store operation flow, and this workflow helps arrange events based on actions such as requests from downstream systems or entity creation, enhancing modularity and readability and making it easier to track events through a series of steps in the workflow. My advice for others looking into using Fluent Order Management is that it is a product that is very flexible and allows for customized UI design. Since it is an OMS, focus should be on the functionality. It can also serve as a customer care portal or CRM, and implementation can be done quickly with the right consultant or knowledgeable Fluent Order Management implementation team who understand the product and the supply chain domain well. In conclusion, Fluent Order Management is a product I have worked on for six years, observing its significant development and improvement. The team continuously adapts to customer needs, making frequent changes, and I hope they continue to evolve positively in the future. I would rate this product and my experience with it highly.
I would rate Fluent Order Management an eight out of ten, and I would say that it meets the standard OMS use cases that are required for the majority of businesses to optimize their order processing; however, it has some limitations. I would say look for a competent SI who has historically done successful Fluent implementations and also be prepared to have Fluent supported, as it is not a traditional application that companies can support with just normal operations resources. Governance and security of any AI is not necessarily leveraged at the AI level but at the organization level, so trying to apply governance and security around AI is not the job of AI, it is the job of the organization to ensure that it is being leveraged correctly and not using it in a cavalier manner. I think from Fluent MCP perspective, there is a robust opportunity to accelerate delivery from a base-level perspective, and I think that you require experienced users if you want to get very proficient with it.
My advice to others looking into using Fluent Order Management is to share all the use cases with Fluent Order Management to see if it has all the capabilities that you are looking for. My recommendation is to go with a vision and dream big. If you're starting out as a medium retailer today and your vision is to grow into one of the large players, be transparent about this vision. Share your current use cases, irrespective of the complexities that you have today, and share your actual use cases and pain points that you are facing from an operational standpoint. Try to understand how introducing Fluent Order Management would actually ease that pain point. I think it's very important to understand the use cases you are trying to achieve. You have to have realistic timelines to ensure you actually meet those use cases. Continuously working with the product team and with your engineering team, ensuring all the use cases are captured, is what is going to lead you to success. Be vocal about your needs, think about how it is going to ease the operations for your organization, consider all the complex and the smallest use cases that can happen, and be open to ideas and suggestions that the product team has because they understand the pain points that you are going through. They are aware of the solutions because there are other customers who are already onboarded and experiencing them. I gave this product a rating of 8 out of 10.
I think this framework is really complete for an OMS. I do not think the framework needs a really big improvement because it is a new framework and is updated really frequently. About one or two months ago, they developed a native MCP server with claude. I gave this review an overall rating of eight out of ten.