The tool has real-time monitoring capabilities, which help us optimize our operations. It is also helpful for dealing with clients and sending reports. I will recommend the tool to others based on its services and products. I rate the tool a ten out of ten.
Principle Engineer Network Management Systems at a comms service provider with 10,001+ employees
Real User
Sep 28, 2022
I would suggest using something else if you get more than two data centers. We don't resell, we are customers. I would rate NETSCOUT nGeniusPULSE an eight out of ten.
Managing Director at a tech services company with 51-200 employees
Real User
Sep 22, 2019
If a customer were to ask me about this product, I would say to work with NETSCOUT. The product is very refined and easy to use. As I do not yet use SolarWinds, I can't make a comparison, but I can recommend the complete portfolio of NETSCOUT with confidence to any customer who asks me as a technical consultant. The biggest lesson I have learned so far from working with this solution and the clients we distribute it to is that the customer should be aware of his team and their goals. It will be easy for us to orient the organization to the product. If a customer gives us a clear picture of what he's facing and wants to achieve, it is easier for us to present to him with the technical product which fit his requirements. On a scale from one to ten, where one is the worst and ten is the best, I would rate nGeniusPULSE as an Eight. If they will make those improvements to those features, this could actually make this product a 10.
Lead Network Engineer at a tech company with 10,001+ employees
Real User
Apr 21, 2019
Going back to usability, keep that in mind when you're looking at products. That's the biggest thing: The fewer clicks the better, when you're looking at any product. In terms of proactive monitoring, that has been something we've been trying to get to. It's still a lot of firefighting at this point, the reactive thing. Proactive is the ideal, but we haven't been able to use the tool proactively the way we would like to. I give it an eight out of ten. I think it could be better. Usability is a factor. But, overall, it gives you a single pane into networking application performance.
Learn what your peers think about NETSCOUT Network & Application Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
IT Manager at a comms service provider with 10,001+ employees
Real User
Apr 21, 2019
I would recommend nGenius to colleagues who are looking for this kind of solution. It's fairly quick and easy to implement, rolling out the endpoints and configuring it. It does give you pretty good information for a very simple setup. Regarding a decrease in mean time to know or mean time to repair, and similarly when it comes to the solution increasing our application or network uptime, we haven't been monitoring that as we're still integrating it into our support staff. The solution is an eight out of ten. The PULSE was an acquisition from Fluke and I feel that NETSCOUT is still building it into their methodology and level, like nGeniusONE.
NETSCOUT Network & Application Observability enhances network operations by offering powerful packet analysis and real-time insights. It transforms raw data into intelligence and simplifies troubleshooting, ensuring effective monitoring across diverse platforms.
NETSCOUT Network & Application Observability delivers comprehensive visibility and interoperability with a single pane of glass to aid in quick troubleshooting and traffic monitoring. It provides real-time insights and metrics...
On a scale of 1-10, I would rate NETSCOUT nGeniusPULSE a 7.5 out of 10.
The tool has real-time monitoring capabilities, which help us optimize our operations. It is also helpful for dealing with clients and sending reports. I will recommend the tool to others based on its services and products. I rate the tool a ten out of ten.
I would recommend this solution to others. I rate NETSCOUT nGeniusPULSE an eight out of ten.
I would suggest using something else if you get more than two data centers. We don't resell, we are customers. I would rate NETSCOUT nGeniusPULSE an eight out of ten.
If a customer were to ask me about this product, I would say to work with NETSCOUT. The product is very refined and easy to use. As I do not yet use SolarWinds, I can't make a comparison, but I can recommend the complete portfolio of NETSCOUT with confidence to any customer who asks me as a technical consultant. The biggest lesson I have learned so far from working with this solution and the clients we distribute it to is that the customer should be aware of his team and their goals. It will be easy for us to orient the organization to the product. If a customer gives us a clear picture of what he's facing and wants to achieve, it is easier for us to present to him with the technical product which fit his requirements. On a scale from one to ten, where one is the worst and ten is the best, I would rate nGeniusPULSE as an Eight. If they will make those improvements to those features, this could actually make this product a 10.
Going back to usability, keep that in mind when you're looking at products. That's the biggest thing: The fewer clicks the better, when you're looking at any product. In terms of proactive monitoring, that has been something we've been trying to get to. It's still a lot of firefighting at this point, the reactive thing. Proactive is the ideal, but we haven't been able to use the tool proactively the way we would like to. I give it an eight out of ten. I think it could be better. Usability is a factor. But, overall, it gives you a single pane into networking application performance.
I would recommend nGenius to colleagues who are looking for this kind of solution. It's fairly quick and easy to implement, rolling out the endpoints and configuring it. It does give you pretty good information for a very simple setup. Regarding a decrease in mean time to know or mean time to repair, and similarly when it comes to the solution increasing our application or network uptime, we haven't been monitoring that as we're still integrating it into our support staff. The solution is an eight out of ten. The PULSE was an acquisition from Fluke and I feel that NETSCOUT is still building it into their methodology and level, like nGeniusONE.