Network Operations at a government with 10,001+ employees
Real User
Jan 28, 2021
For a solution that is this complex, I would suggest getting help from an external vendor. Because of the complexity, I would rate Universal CMDB a seven out of ten. It may be because we haven't implemented it correctly.
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
Real User
Top 20
Dec 4, 2017
Before implementing, you must finalize the output requirement, i.e., CI grouping/category, attribute, relationship types, etc. This will help in defining the information collection process.
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OpenText Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
For a solution that is this complex, I would suggest getting help from an external vendor. Because of the complexity, I would rate Universal CMDB a seven out of ten. It may be because we haven't implemented it correctly.
Before implementing, you must finalize the output requirement, i.e., CI grouping/category, attribute, relationship types, etc. This will help in defining the information collection process.