Network Operations at a government with 10,001+ employees
Real User
Jan 28, 2021
Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation. I believe that our new solutions in the cloud are more competitive.
Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
OpenText Universal Discovery and Universal CMDB provide advanced infrastructure discovery, relationship mapping, and classification. Their integration with multiple data sources supports comprehensive service management, enabling businesses to leverage a robust ITIL framework efficiently.Organizations utilize OpenText Universal Discovery and Universal CMDB for centralized IT asset and service management. Its automated service modeling enables dynamic business service creation, while a robust...
OpenText's pricing is fine. It is not too expensive. I would rate it a six out of ten in terms of costliness.
From a cost perspective, I'm not sure how expensive the product is. I'm more involved on the implementation and support side.
Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation. I believe that our new solutions in the cloud are more competitive.
Setting up the framework with integration can take from one week to one month and will depend on the requirements and the integration.