The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective.
Manager - Sales & NBO at a tech services company with 201-500 employees
Real User
May 11, 2022
The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place.
Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me.
Head Of Information Security (CISO) at a financial services firm with 1,001-5,000 employees
Real User
Feb 3, 2022
One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution.
Consultant at a tech consulting company with 1-10 employees
Real User
Jan 5, 2022
Ease of use with customizability is the best point. But apart from that Zoho has many things that can actually help you to extend the use of a CRM to a much wider scope. Also, the various other products in the Zoho portfolio can be easily integrated with the CRM platform to make it a great organization-wide collaborative environment where every activity of the company becomes customer-centric.
Zoho, I think, is one of the best CRMs available in the cloud at that price point.
Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.
Zoho CRM integrates easily with customer service workflows.
The platform has a valuable lead qualification feature.
The best thing about Zoho CRM is that it is integrated with other Zoho applications.
I like Zoho CRM's automatic lead assignment and automated workflows.
The product is customizable.
The solution has an efficient notification feature.
It has helped to manage, move forward, and also customize my processes. It has helped me with my sales pipeline, sales process, and performance.
Zoho CRM has been a really good product. From a basic CRM perspective, we use it to maintain the details of our company's customers.
Highly configurable, enabling graphically built workflows, and the writing of customized scripts if required.
Zoho CRM's best feature is its reporting.
What I like best about Zoho CRM is the web form feature. I find Zoho CRM forms excellent.
The most valuable feature of Zoho CRM is emailing. You can send emails to customers directly from Zoho CRM. The marketing team in my company uses this feature, and it's effective.
Customer tracking, order management, sales tracking and PO tracking provide efficiency.
There are many features that capture customer data.
The most valuable features are the lead, opportunity and task management as well as dashboard creation, reporting, contact management and campaigns.
I think the whole pipeline tracking is most useful for us.
The most valuable features include the dashboards, deal tracking, email tracking, notes, managing notes and the ability to manage databases in one place.
Zoho CRM has a location-based feature where if I'm visiting certain customers in a day, it can indicate to me the most efficient route. However, this is if the location of all the offices or places is updated, it saves my time. The calendar in Zoho CRM is synchronized with Google Calander which is very useful for me.
CRM software that's simple to use, with good technical support, scalability, and stability.
The most valuable feature of Zoho CRM is its ease of use.
One of the most important features is that it's a cloud base and, it's also quite cheaper when compared to other solutions. Zoho CRM is customizable as per your requirement and, the Zoho team is able to help you to customize the CRM based on your requirements, and you can integrate to any third-party solution.
Ease of use with customizability is the best point. But apart from that Zoho has many things that can actually help you to extend the use of a CRM to a much wider scope. Also, the various other products in the Zoho portfolio can be easily integrated with the CRM platform to make it a great organization-wide collaborative environment where every activity of the company becomes customer-centric.
Zoho, I think, is one of the best CRMs available in the cloud at that price point.
It is customizable. We have customized the CRM according to our needs.
Zoho CRM is easy to use and easy to understand.