If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider Servicedesk Plus. It's been in the marketing for more than 11years, with customers globally.
ServiceNow and ManageEngine ServiceDesk Plus are major competitors in the IT service management market. ServiceNow appears to have the upper hand with its extensive customization and integration capabilities, although it comes at a higher cost.Features: ServiceNow offers robust customization, seamless integration, and automation for complex environments. It supports a variety of ITIL processes and provides tools for custom application development. ManageEngine ServiceDesk Plus focuses on...
If you need a completed ITIL helpdesk system with Asset Management and Project Management without the hassle of having additional plug-in and can be additional costs, you might need to consider Servicedesk Plus. It's been in the marketing for more than 11years, with customers globally.