A Configuration Management Database (CMDB) is an essential IT management tool that helps organizations track and manage IT assets, services, and their interdependencies.
CMDB solutions provide organizations with a centralized repository of data, enabling better visibility and control over IT environments. By maintaining accurate information about hardware, software, and systems, businesses can improve decision-making and streamline IT operations, leading to increased efficiency.
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CMDB is a little expensive compared to ServiceNow.