IS Systems/Network Administrator at a non-profit with 11-50 employees
Real User
Nov 16, 2021
The service works as well as I would expect it to. It could come down on price, although I'm paying just as much as I would have for the straight-up warranty service from Cisco. So I'm not sure they really could lower the price.
CDW Technology Support offers tailored technology assistance to businesses, ensuring reliable operation and quick resolution of IT challenges with a focus on effective support.Designed for businesses requiring dependable tech support, CDW Technology Support provides comprehensive assistance across different hardware and software environments. It aims to reduce downtime by delivering proactive maintenance and prompt issue resolution. Clients appreciate the expertise and professionalism of the...
The pricing could always be cheaper, but it's very competitive and realistic compared to what we were paying.
The pricing is okay.
The service works as well as I would expect it to. It could come down on price, although I'm paying just as much as I would have for the straight-up warranty service from Cisco. So I'm not sure they really could lower the price.