Sprinklr and Salesforce Community Cloud are two platforms competing in the customer engagement sector. Salesforce Community Cloud has an advantage in feature richness and integration while Sprinklr leads in customer support and cost-effectiveness.Features: Sprinklr is strong in social media management, analytics, and integration capabilities. Salesforce Community Cloud provides advanced community engagement tools, customizable templates, and effortless integration with other Salesforce...
We pay the license annually for Salesforce CRM. Pricing is extremely expensive. I'm not aware of any hidden costs besides the cost of the license.