An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively. These are also the additional features I would like to see in the next release of Salesforce CRM.
Sprinklr and Salesforce Community Cloud are two platforms competing in the customer engagement sector. Salesforce Community Cloud has an advantage in feature richness and integration while Sprinklr leads in customer support and cost-effectiveness.Features: Sprinklr is strong in social media management, analytics, and integration capabilities. Salesforce Community Cloud provides advanced community engagement tools, customizable templates, and effortless integration with other Salesforce...
The user interface of the screenshots feature is a little bit old and hasn't been updated for a long time.
An area for improvement in Salesforce CRM is that there's still a lot of manual input you need to make. If it could pick up things automatically from an email and auto-populate, that would make the tool better. Another area for improvement is that the Salesforce CRM connector for G-suite does not work effectively. These are also the additional features I would like to see in the next release of Salesforce CRM.