I am not aware of the specific setup costs or pricing, as I was not part of the discovery team. Our IT team made the decision based on our needs and budget, and they found Sprinklr to be the most relevant tool.
The pricing is based on the customer and the business. Sprinklr is not cheap, but they are not expensive either, because it's based on a per-user license. I believe they are competitive when it comes to pricing. For the value for money, I would rate it an eight out of ten. It's quite expensive. But I work with enterprise customers, so they can afford this. They see the features first. It's all about the solution. Different customers look at the solution in different aspects, and they have different requirements. As long as we can fulfill those requirements, they are happy.
Sprinklr is the definitive AI-native customer experience management platform, built to help the world's biggest brands deliver extraordinary experiences across every touchpoint. Its Unified-CXM approach breaks down silos by connecting conversations across marketing, insights, social, and customer service on one platform, so customer-facing teams can collaborate seamlessly and act on a single, real-time source of truth. With over a decade of AI purpose-built for customer experience infused...
I don't pay anything for it. I don't know what our office pays. I don't pay anything, so that's great.
I am not aware of the specific setup costs or pricing, as I was not part of the discovery team. Our IT team made the decision based on our needs and budget, and they found Sprinklr to be the most relevant tool.
Sprinklr charges fees for onboarding, premium support, and other services, which should ideally be part of the package.
The pricing is based on the customer and the business. Sprinklr is not cheap, but they are not expensive either, because it's based on a per-user license. I believe they are competitive when it comes to pricing. For the value for money, I would rate it an eight out of ten. It's quite expensive. But I work with enterprise customers, so they can afford this. They see the features first. It's all about the solution. Different customers look at the solution in different aspects, and they have different requirements. As long as we can fulfill those requirements, they are happy.